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4.4 out of 5

"This is an older more dated hotel for Dubai standards and it definitely could do with some refurbishment. The service was good and the pool area was n ... " More

By M1234 on Sun 12 Jul 2015

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Hotel Description

The spacious rooms at Arjaan by Rotana Dubai Media City get high marks from our customers. During your stay, you'll be within walking distance of The Walk. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available. Built in 2008, this 4-star hotel has 242 rooms over 30 floors. All rooms offer flat-screen TVs and minibars.

  • Air-conditioned rooms with washing machines, 24-hour room service and flat-screen TVs
  • Free Wi-Fi in some public areas
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine while dining at Cilantro Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised activities for kids and a lifeguard on site
  • On-site recreation includes a health club and aerobics classes
  • Guests have great things to say about the overall condition of the property and the value of their stay
  • Just a 3-minute drive from Dubai College and 8 minutes from Jebel Ali Race Course
  • Free shopping centre shuttle service

Arjaan by Rotana Dubai Media City ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arjaan by Rotana Dubai Media City

Everyone (2) Couples (4) Business (2) Family (2) Friends (1)
4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Florent Greze Rooms Division Manager

Dear Sir/Madam, Thank you very much for choosing to stay with us and for rating us here in Expedia. If at any time you have suggestions on how we can improve further, we are always happy to hear. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

5 out of 5

Posted by on 12 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Florent Greze Rooms Division Manager

Dear Sir/Madam, Thank you for your recent visit and for rating us here in Hotels.com. I am delighted to read that based on your overall rating, you had a pleasant stay in overall. If at any time you have suggestions on how to improve our services, please let us know. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

3 out of 5

Dated hotel with good service

This is an older more dated hotel for Dubai standards and it definitely could do with some refurbishment. The service was good and the pool area was nice and completely sunny - a big plus for Dubai hotels. Limited F&B options in the restaurant, and it is quite a maze to actually get to the hotel via road. There are better Rotana's.

Posted by on 12 Jul 2015

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4 out of 5

Fulfilled all expectations

Overall this is a very good hotel. Upon arrival the staff was friendly and upgraded me to a two bedroom apartment. The rooms were very clean and I had everything I needed. The location is also great because it is not far from JBR / Marina but yet not in the congested traffic so you can quickly also get to other locations like Dubai Mall or the palm. I did not have time to check out the gym or the pool.

Posted by on 27 Nov 2013

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4 out of 5

mit freunden war eine super woche

Die Informationen über die Stadt,sehenwürdikeiten oder Fahrplan über bestimte orten war nicht befriedigend.

Posted by on 3 Jun 2015

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4 out of 5

Great family vacation

Apartment hotel was just perfect for our family (parents and sons, 13 and 16 years old). The staff was very helpful and very polite. The location was fine, Marina and Palm were near by. We also tried the Riva beach club on the Palm (cooperating partner of the hotel) and had a nice beach day there. The hotel pool area was quite small but ok for us for a quick swim after busy days in Dubai city and Abu Dhabi.

Posted by on 2 Mar 2015

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5 out of 5

Très bon 4 etoiles

Hotel 4 étoiles qui vaut largement sa cinquième étoile. Personnel super accueillant et chaleureux, emplacement idéale prés de The Palm et proche commerce non loin de DUBAI Marina. Pour être rester prés d'un an sur Dubai, cet hotel est pour moi l'un des meilleurs en terme de service de qualité du personnel et de propreté pour un 4 etoile. Super appartement très spacieux. Vivement conseillé Seul bémol pas de Wifi dans les chambres et les tarifs de connexion sont très élevés

Posted by on 15 Dec 2013

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4 out of 5

Super Hotel

Wir hatten ein Doppelzimmer gemietet, leider war dies nicht Verfügbar und erhielten eine Suite. Personal ist freundlich und sehr hilfsbereit. Wir würden auf jeden Fall wieder buchen.

Posted by on 13 May 2013

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5 out of 5

Très bon séjour

Nous sommes ravis de notre séjour de 10 jours dans cet hôtel appartement. Nous avions loué une suite classique 2 chambres de 112 m2, très confortable, très propre située au 14 èm étage. Le personnel de l'établissement est très serviable et sympathique. Le seul point négatif a été la difficulté de rejoindre l'hôtel avec la voiture de location compte tenu du quartier qui est en plein travaux et la circulation est très perturbée.

Posted by on 28 Apr 2013

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5 out of 5

Lage

Einziger Nachteil das der Strand etwas entfernt liegt. Für leute die nicht an denn Srand gehen ist es Optimal

Posted by on 20 Mar 2013

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About the Arjaan by Rotana Dubai Media City

Location King Salman Bin Abdul Aziz Al, Dubai, 502828

Property Features

Arjaan by Rotana Dubai Media City offers its guests an outdoor pool, a health club, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café. There's an onsite business centre. Public spaces have free WiFi. There are 6 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the luxury Arjaan by Rotana Dubai Media City. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 242 guestrooms or units
  • 30 levels
  • 1668 sq ft of conference space
  • Built in 2008
  • Dining venue
  • Coffee shop
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (30.7 km / 19.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Arjaan by Rotana Dubai Media City offers 242 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Washer
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Cilantro Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Veranda Pool Deck – This poolside restaurant serves brunch and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Marina nearby
  • Parasailing nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 123.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and SGS (third-party expert - Global).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation, per stay
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 99.00 for adults and AED 49.5 for children (approximately)
  • Airport shuttle fee: AED 210 per person (one-way)
  • Airport shuttle fee per child: AED 0 (from 4 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 123.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arjaan
  • Arjaan Rotana
  • Arjaan Rotana Apartment
  • Arjaan Rotana Apartment Dubai City Media
  • Arjaan Rotana Dubai Media City
  • Rotana Arjaan
  • Arjaan Rotana Dubai Media City Aparthotel
  • Arjaan by Rotana Dubai Media City Hotel
  • Arjaan by Rotana Dubai Media City Dubai
  • Arjaan by Rotana Dubai Media City Hotel Dubai

You should know

  • Arjaan by Rotana Dubai Media City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Arjaan by Rotana Dubai Media City.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.