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4.4 out of 5

"This is an older more dated hotel for Dubai standards and it definitely could do with some refurbishment. The service was good and the pool area was n ... " More

By M1234 on Sun 12 Jul 2015

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Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£76* Per night/room 11 May - 12 May

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 3 Bedrooms, City View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Apartment, 1 Bedroom (Duplex)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Arjaan by Rotana Dubai Media City. During your stay, you're just a quick walk from American University of Dubai (AUD). Free WiFi in public areas, free valet parking and a free shopping centre shuttle are available.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine while dining at Cilantro Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and a lifeguard on-site
  • On-site recreation includes a gym and fitness classes
  • Just a 3-minute drive from Dubai College and a few minutes from Dubai Marina Mall
  • Free shopping centre shuttle service

Arjaan by Rotana Dubai Media City ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arjaan by Rotana Dubai Media City

Everyone (2) Couples (4) Business (2) Family (2) Friends (1)
4 out of 5

Posted by on 16 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Florent Greze Rooms Division Manager

Dear Sir/Madam, Thank you very much for choosing to stay with us and for rating us here in Expedia. If at any time you have suggestions on how we can improve further, we are always happy to hear. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

5 out of 5

Posted by on 12 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Florent Greze Rooms Division Manager

Dear Sir/Madam, Thank you for your recent visit and for rating us here in Hotels.com. I am delighted to read that based on your overall rating, you had a pleasant stay in overall. If at any time you have suggestions on how to improve our services, please let us know. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager

3 out of 5

Dated hotel with good service

This is an older more dated hotel for Dubai standards and it definitely could do with some refurbishment. The service was good and the pool area was nice and completely sunny - a big plus for Dubai hotels. Limited F&B options in the restaurant, and it is quite a maze to actually get to the hotel via road. There are better Rotana's.

Posted by on 12 Jul 2015

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4 out of 5

Fulfilled all expectations

Overall this is a very good hotel. Upon arrival the staff was friendly and upgraded me to a two bedroom apartment. The rooms were very clean and I had everything I needed. The location is also great because it is not far from JBR / Marina but yet not in the congested traffic so you can quickly also get to other locations like Dubai Mall or the palm. I did not have time to check out the gym or the pool.

Posted by on 27 Nov 2013

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5 out of 5
Très bon séjour passé au sein de l’hôtel Arjaan by Rotana

Posted by on 9 May 2023

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Comment from Hotel Management

6 Jun 2023 by Arjaan by Rotana Dubai Media City

Thank you for your kind feedback and we look forward to welcoming you back at Arjaan in the very near future.

4 out of 5

mit freunden war eine super woche

Die Informationen über die Stadt,sehenwürdikeiten oder Fahrplan über bestimte orten war nicht befriedigend.

Posted by on 3 Jun 2015

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4 out of 5

Great family vacation

Apartment hotel was just perfect for our family (parents and sons, 13 and 16 years old). The staff was very helpful and very polite. The location was fine, Marina and Palm were near by. We also tried the Riva beach club on the Palm (cooperating partner of the hotel) and had a nice beach day there. The hotel pool area was quite small but ok for us for a quick swim after busy days in Dubai city and Abu Dhabi.

Posted by on 2 Mar 2015

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5 out of 5

Très bon 4 etoiles

Hotel 4 étoiles qui vaut largement sa cinquième étoile. Personnel super accueillant et chaleureux, emplacement idéale prés de The Palm et proche commerce non loin de DUBAI Marina. Pour être rester prés d'un an sur Dubai, cet hotel est pour moi l'un des meilleurs en terme de service de qualité du personnel et de propreté pour un 4 etoile. Super appartement très spacieux. Vivement conseillé Seul bémol pas de Wifi dans les chambres et les tarifs de connexion sont très élevés

Posted by on 15 Dec 2013

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4 out of 5

Super Hotel

Wir hatten ein Doppelzimmer gemietet, leider war dies nicht Verfügbar und erhielten eine Suite. Personal ist freundlich und sehr hilfsbereit. Wir würden auf jeden Fall wieder buchen.

Posted by on 13 May 2013

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5 out of 5

Très bon séjour

Nous sommes ravis de notre séjour de 10 jours dans cet hôtel appartement. Nous avions loué une suite classique 2 chambres de 112 m2, très confortable, très propre située au 14 èm étage. Le personnel de l'établissement est très serviable et sympathique. Le seul point négatif a été la difficulté de rejoindre l'hôtel avec la voiture de location compte tenu du quartier qui est en plein travaux et la circulation est très perturbée.

Posted by on 28 Apr 2013

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About the Arjaan by Rotana Dubai Media City

Location King Salman Bin Abdul Aziz Al, Dubai, 502828

Property Features

Arjaan by Rotana Dubai Media City offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 19 meeting rooms are available. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Arjaan by Rotana Dubai Media City. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 242 guestrooms or units
  • 30 levels
  • Built in 2008
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Metro station: Dubai Media City Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Arjaan by Rotana Dubai Media City offers 242 accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Washer
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Cilantro Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Veranda Pool Deck – This poolside restaurant serves brunch and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Marina nearby
  • Parasailing nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Fishing nearby
  • Skydiving nearby
  • Sailing nearby
  • Ziplining nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Arjaan by Rotana Dubai Media City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 123.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Annual carbon offsets
  • Car recommended
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Guest will receive an email before arrival 48 hours
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per accommodation
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 119 for adults and from AED 59.5 for children
  • Airport shuttle fee: AED 250 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 123.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arjaan
  • Arjaan Rotana
  • Arjaan Rotana Apartment
  • Arjaan Rotana Apartment Dubai City Media
  • Arjaan Rotana Dubai Media City
  • Rotana Arjaan
  • Arjaan Rotana Dubai Media City Aparthotel
  • Arjaan by Rotana Dubai Media City Hotel
  • Arjaan by Rotana Dubai Media City Dubai
  • Arjaan by Rotana Dubai Media City Hotel Dubai

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Arjaan by Rotana Dubai Media City.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.