30 Dec 2019 by Florent Greze Rooms Division Manager
Dear Sir/Madam, Thank you very much for choosing to stay with us and for rating us here in Expedia. If at any time you have suggestions on how we can improve further, we are always happy to hear. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager
20 Oct 2019 by Florent Greze Rooms Division Manager
Dear Sir/Madam, Thank you for your recent visit and for rating us here in Hotels.com. I am delighted to read that based on your overall rating, you had a pleasant stay in overall. If at any time you have suggestions on how to improve our services, please let us know. Here in Arjaan, we are committed to giving you the experience of “Treasured Time”. We look forward to hear from you and to welcome you again on your next visit! Sincerely yours, Florent Greze Rooms Division Manager
Arjaan by Rotana Dubai Media City offers its guests an outdoor pool, a health club, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café. There's an onsite business centre. Public spaces have free WiFi. There are 6 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the luxury Arjaan by Rotana Dubai Media City. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Dubai hotel.
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking , Parking (limited spaces)
Arjaan by Rotana Dubai Media City offers 242 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cilantro Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Veranda Pool Deck – This poolside restaurant serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.