Skip to main content
Beginning of main content
3.6 out of 5

"Nice and helpful staff. Nice pool and playground for children " More

By a verified traveller on Sat 01 Dec 2018

Enter dates to see availability

Hotel Description

Ghaya Grand Hotel's good location gets good marks from our customers. During your stay, you'll be within walking distance of Dubai Sports City. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle. Built in 2014, this 5-star hotel has 765 rooms over 21 floors. All rooms offer free WiFi and LED TVs.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Red Diamond
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body wraps, massages or body treatments at Ghaya Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a steam room
  • Guests speak favourably about the central location and the helpful staff
  • Just a 4-minute drive from Dubai Sports City and 11 minutes from Global Village
  • Free beach and local-area shuttle service

Deluxe Twin Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max
£47* Per night/room 22 Jul - 23 Jul

City Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club King - Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

City Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ghaya Grand Hotel ratings based on 9 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ghaya Grand Hotel

Everyone (6) Couples (1) Family (1)
5 out of 5
Nice and helpful staff. Nice pool and playground for children

Posted by on 1 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

1 Dec 2018 by Akanksha Sen | Front Desk & Guest Relations Manage

Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

5 out of 5
Amazing hotel and staff very accomodating. Thankyou to Preeti, Mai, Tanijua for making us feel special. The hotel room was spacious, modern and clean. Very nice fresh food was served at the Fusion resturant. Even tho the hotel is far out from the city centre the hotel provide a free shuttle service to all the main attractions. The hotel also offer excellent deals for guests on all facilities including spa resturant breakfast .....

Posted by on 15 Nov 2018

Was this review helpful to you?
Comment from Hotel Management

15 Nov 2018 by Guest Relations Mannager

Dear User 'Tee",Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with Preeti, Mai, Tanuja and the whole team which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. Thank you for your gracious remarks on the rooms, cuisine and complimentary shuttle bus services we have designed throughout the day to most of the top tourist destinations Dubai has to offer to bring Dubai at your doorstep. We sincerely await another opportunity to welcome you and teammates back at the Ghaya Grand hotel, your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

2 out of 5

Posted by on 26 Oct 2018

Was this review helpful to you?
Comment from Hotel Management

1 Nov 2018 by Akanksha Sen | Front Desk &Guest Relations Manager

Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! Kindly accept our humble apologies for any inconvenience you might have experienced during the stay. We at the Ghaya Grand strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel! Sincerely awaiting the opportunity to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

4 out of 5

Posted by on 31 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

31 Jan 2020 by Akanksha Sen | Front Desk & Guest Relations Manage

Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

3 out of 5
Grand choix pour le petit déjeuner. Chambre propre et hotel bien. Chose a retenir: demander systématiquement l'étage et surtout si la chambre de trouve près des ascenseurs. 21eme étage, près des ascenseurs, avec pas mal de mouvements, on a l'impression que l'hôtel est en travaux toute la nuit. Quand vous demandez un taxi, demandez toujours un qui a un compteur sinon on se fait avoir. Personnel qui vient le dernier jour, le moment où vous devez faire vos valises pour vous demander d'écrire des avis en ligne et qui vous tient la jambe pendant 30 minutes !

Posted by on 15 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

1 Feb 2020 by Akanksha Sen | Front Desk & Guest Relations Manage

Dear Valued Guest, Thank you for taking some time to share with us your valuable feedback. It was a pleasure to have you stay with us. At the Ghaya Grand we take great measures to ensure our guests feel looked after and I am apologetic if we fell short of your expectations in some areas. We promise to ensure you have a fabulous stay with us on your next visit. Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager.

2 out of 5
Hotel tres loin du centre ville. Hotel propre avec de belle chambres, mais malheureusement lincovenient numero 1 pour des vacanciers, cest la pisicine. Elle sert a rien car pas un seul rayon de soleil. Pour ce prix, on peux trouver de meilleur hotel , mieux placer et beaucoup mieux equiper. Lhotel affiche une belle photos trompeuse de la piscine. Une fois sur place cest la deception total. On a utiliser la piscine 0 fois car elle est entouree de gratte ciel. Tres tres decus.

Posted by on 23 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

23 Jan 2019 by Akanksha Sen |Front Desk & Guest Relations Manager

Dear Valued Guest, Greetings from the Grand Ghaya! Thank you for taking the time to share your recent experience at the Ghaya Grand. Kindly accept our humble apologies for the experience that you had at the hotel.With looks at the swimming pool it is designed keeping in mind the scorching Arabian sun can be overpowering throughout summer months to some of our clientele. So we would like to make you feel better at it.We at Ghaya would like to make sure that you will not be disappointed in your stay. We have certainly made a note of the points shared by you and they will be looked into and improvise our services and ensure remarkable service quality to our valued guests! We appreciate your comments and we hope to see you again! Look forward to welcome you back soon. Kind Regards,

5 out of 5

Tasokas hotelli poissa kaupungin hälinästä.

Pros: Sijainnista, tasosta ja palveluhenkisyydestä.
Cons: Huoneiden peitteet ja petauspatjat olivat hieman likaisia ja kovia, joten ne voisi vaihtaa uusiin.
Location: Hotellin ilmaiskuljetuksilla pääsee yleisimpiin nähtävyyksiin ja taksin käyttö on halpaa sekä taksien kuljettajat mukavia ja luotettavia.
Hotellin henkilökunta oli todella ystävällistä ja auttavaista. Kaikkiin kysymyksiin löytyi ratkaisut ja yleishenki oli loistava. Hotellin yleisilme oli viihtyisä ja arvokas.

Posted by on 7 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

31 Jan 2018 by Guest Relations Officer

Dear User "Sue", Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Kindly accept our apologies for any inconvenience you might have experienced during the stay. We have passed your feedback on pillows to the concerned responsible management to assure immediate improvement in highlighted area and guarantee better experience to our valued guests! Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. We highly appreciate your review & sincerely await another chance to welcome you back and extend our hospitality to you once more! Kind Regards, Tatiana Baldina | Guest Relations Officer

3 out of 5

Bof...

Pros: Pas grand chose... Aucune petite intention qui aurait pu faire la différence...
Cons: L'accueil, le personnel devrait accorder plus d'importance aux petites choses, saluer, sourire, servir un thé, un café...
Hotel juste ok... Nous avions pris une suite pour une semaine de vacances, mais bien que la chambre sois très sympathique le service y était bof... le ménage est fait régulièrement mais pas correctement (pourtant je suis loin d'être maniaque), la salle de bain n'est faites que partiellement, on ne vous change pas de serviettes si vous ne demandez pas, on tire juste la couette sur le lit sans y changer les draps non plus, et le salon n'était pas non très bien fait (une assiette avec des fruits partiellement consommés est restée sur la table pendant 2 jours, il a fallu qu'on demande qu'elle soit retirée pour que ce soit fait)... En plus du ménage, la piscine est également très mal agencée, elle est constamment à l'ombre, pour les touristes qui souhaitent prendre un peu de couleur oubliez ! Vous n'avez à votre disposition qu'un petit espace éloigné de la piscine pour allez vous exposer, pas de bain de soleil les pieds dans l'eau au Ghaya !

Posted by , from Paris on 7 Dec 2016

Was this review helpful to you?
3 out of 5

Gutes Hotel

Gutes Hotel Etwas abseits Gute Ausstattung Freundlicher Service

Posted by on 8 Jan 2016

Was this review helpful to you?

Property Features

Ghaya Grand Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 4521 square feet (420 square metres) and includes conference centres. A kids' pool, a hot tub, and a 24-hour fitness centre are also featured at the luxury Ghaya Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This 5-star Dubai hotel is smoke free.

  • 765 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • 4521 sq ft of conference space
  • 420 sq. m of conference space
  • Built in 2014
  • Bar by the pool
  • Manager's reception (free)
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (33.8 km / 21 mi)
  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Ghaya Grand Hotel offers 765 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Red Diamond – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Fusion – This theme restaurant specialises in international cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Ghaya Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Number of treatment rooms 4
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 125.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ghaya Grand Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 80 for adults and AED 40 for children (approximately)
  • Airport shuttle fee: AED 250 per vehicle (one-way)
  • Airport shuttle fee per child: AED 250 (one-way), (from 18 to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AED 125.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ghaya Grand Hotel Dubai
  • Ghaya Grand Hotel
  • Ghaya Grand Dubai
  • Ghaya Grand
  • Ghaya Grand Hotel Hotel
  • Ghaya Grand Hotel Dubai
  • Ghaya Grand Hotel Hotel Dubai

You should know

  • Ghaya Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Ghaya Grand Hotel.
url importing http://www.ebookers.com/Dubai-Hotels-Ghaya-Grand-Hotel.h9842947-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dubai-Hotels-Ghaya-Grand-Hotel.h9842947-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Dubai-Hotels-Ghaya-Grand-Hotel.h9842947-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.