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1 Dec 2018 by Akanksha Sen | Front Desk & Guest Relations Manage
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
15 Nov 2018 by Guest Relations Mannager
Dear User 'Tee",Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with Preeti, Mai, Tanuja and the whole team which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. Thank you for your gracious remarks on the rooms, cuisine and complimentary shuttle bus services we have designed throughout the day to most of the top tourist destinations Dubai has to offer to bring Dubai at your doorstep. We sincerely await another opportunity to welcome you and teammates back at the Ghaya Grand hotel, your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
1 Nov 2018 by Akanksha Sen | Front Desk &Guest Relations Manager
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! Kindly accept our humble apologies for any inconvenience you might have experienced during the stay. We at the Ghaya Grand strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel! Sincerely awaiting the opportunity to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
23 Feb 2022 by Hotel Management
Dear Mr. Schweizer, Greetings from the Ghaya Grand! Kindly accept our humble apologies if we fell short in your expectations. We at Ghaya Grand we strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel! Please give us another opportunity to serve you and to change your otherwise favorable impression of the hotel. Look forward to welcome you back soon. Kind Regards, Hotel Management
31 Jan 2020 by Akanksha Sen | Front Desk & Guest Relations Manage
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager
1 Feb 2020 by Akanksha Sen | Front Desk & Guest Relations Manage
Dear Valued Guest, Thank you for taking some time to share with us your valuable feedback. It was a pleasure to have you stay with us. At the Ghaya Grand we take great measures to ensure our guests feel looked after and I am apologetic if we fell short of your expectations in some areas. We promise to ensure you have a fabulous stay with us on your next visit. Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager.
23 Jan 2019 by Akanksha Sen |Front Desk & Guest Relations Manager
Dear Valued Guest, Greetings from the Grand Ghaya! Thank you for taking the time to share your recent experience at the Ghaya Grand. Kindly accept our humble apologies for the experience that you had at the hotel.With looks at the swimming pool it is designed keeping in mind the scorching Arabian sun can be overpowering throughout summer months to some of our clientele. So we would like to make you feel better at it.We at Ghaya would like to make sure that you will not be disappointed in your stay. We have certainly made a note of the points shared by you and they will be looked into and improvise our services and ensure remarkable service quality to our valued guests! We appreciate your comments and we hope to see you again! Look forward to welcome you back soon. Kind Regards,
31 Jan 2018 by Guest Relations Officer
Dear User "Sue", Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Kindly accept our apologies for any inconvenience you might have experienced during the stay. We have passed your feedback on pillows to the concerned responsible management to assure immediate improvement in highlighted area and guarantee better experience to our valued guests! Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. We highly appreciate your review & sincerely await another chance to welcome you back and extend our hospitality to you once more! Kind Regards, Tatiana Baldina | Guest Relations Officer
Vintage Grand Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A kids' pool, 1 hot tub, and a 24-hour fitness centre are also featured at the luxury Vintage Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Dubai hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Vintage Grand Hotel offers 765 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Red Diamond – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Fusion – This theme restaurant specialises in international cuisine and only serves dinner. Open daily.
24-hour room service is available.
An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Vintage Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
