2 Oct 2018 by Mohamed Nazih
Dear Shane, Thanks a lot for choosing Hilton Dubai Creek and for giving your overall experience a 5* rating. We truly appreciate your positive feedback, and we do look forward to welcoming you again in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations
9 Apr 2017 by HDC Director of Operations
Dear George, Thank you for your time in posting a review of your recent stay at the Hilton Dubai Creek. While we truly appreciate your generally positive comments and above average rating on your stay with us, we regret to acknowledge your slight disappointment and that we were not able to fully meet your expectations on this particular occasion such as the bed. Please accept our sincere apologies for any inconvenience you experienced during your stay and rest assured that we have taken note of your feedback. Your review is important to us and we look forward to welcoming you again in the not so distant future. Sincerely yours, Mohamed Nazih Director of Operations
9 Oct 2016 by DXBDC Hotel Manager
Dear Asmora, Many thanks for your time in posting a review of your recent stay with us at the Hilton Dubai Creek with your family. We are happy to know that you liked our overall service, products and facilities, as this is what we always strive to achieve and provide our valued guests. We're glad to know that we were able to meet most of your expectations of a Hilton experience on this particular occasion. Your feedback meant a lot to us as we look forward to welcoming you back in the not so distant future. Sincerely yours, Tamer Tantawi
8 Sep 2019 by Mohamed Nazih
Dear Valued Guest, Thank you very much for your loyalty and for taking the time and effort to post a personal review following your recent stays at the Hilton Dubai Creek. We are delighted to note that you found our services and facilities very much to your satisfaction, as this is what we strive to achieve at all times. We do look forward to welcoming you back to the Hilton Dubai Creek, in the not too distant future. Yours sincerely, Mohamed Nazih Director of Operations
3 Oct 2017 by Mohamed Nazih
Dear Stojanov, Thank you very much for your review of your recent stay at Hilton Dubai Creek. I am happy to read about your experience with our hotel facilities. I appreciate you taking the time to share your feedback and recommending us online and look forward to welcoming you back to Hilton Dubai Creek in the future. Sincerely yours, Mohamed Nazih Director of Operations
Golden Sands Hotel Creek offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a limo/town car service. There are 20 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Golden Sands Hotel Creek. A ferry terminal shuttle and a bus station shuttle are available for a fee. Valet parking is free. A complete renovation of Golden Sands Hotel Creek was completed in September 2021. Smoking is allowed in designated areas at this Dubai hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Golden Sands Hotel Creek offers 150 forms of air-conditioned accommodation with MP3 docking stations and DVD players. Each accommodation is individually decorated. Flat-screen televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and a safe. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Greak Oaks – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Table 9 – This restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Bounissimo Restaurant – This theme restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
The Edge (Non- Alcoholic) – Overlooking the pool, this rooftop bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Frenchie Cafe – On-site café. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 2:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and over.
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and over. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.