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"The room was clean and nice. Breakfast was ok. Hotel is well presented. The service wasn't anything special. Generally, when we did speak with staff t ... " More

By rebecca m. on Tue 05 May 2015

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£75* Per night/room 5 Jan - 6 Jan

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at Holiday Inn Express Dubai, Internet City gets high marks from our customers. During your stay, you'll be within walking distance of Sheikh Zayed Road. Free WiFi in public areas, free self-parking and a restaurant are available. This 2-star hotel has 244 rooms over 4 floors. Each room includes amenities such as free WiFi and a sofa bed.

  • Air-conditioned rooms with sofa beds, sitting areas and LCD TVs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a meal at the café or drinks at the lobby lounge
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the value of their stay
  • Just a 3-minute drive from Sheikh Zayed Road and 5 minutes from Dubai Marina Mall
  • Airport shuttle service available for a fee

Holiday Inn Express Dubai, Internet City ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Dubai, Internet City

Everyone (3) Couples (5) Business (1) Family (2) Other (2) Friends (2)
5 out of 5

Posted by on 25 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you for choosing us for your previous stay and for taking time to rate our hotel. We are looking forward in welcoming you back to our hotel. Best Regards, Ahmed Abdel Nabi Hotel Manager

4 out of 5

Good stay, good location but slightly lacking in customer care

The room was clean and nice. Breakfast was ok. Hotel is well presented. The service wasn't anything special. Generally, when we did speak with staff they were polite and friendly. However, 3 of us stayed in our room and the bed settee wasn't made up ready (even though we'd emailed ahead with our Midnight ETA). All week we were only left towels, water, glasses etc for 2 people. One day our room wasn't serviced. Our plane didn't leave till the early hours of the next day when we checked out and there were no shower facilities available to clean up after a day out in the heat before flying home. When i asked at reception I was told there was 'no shower facility in the gym and even if there was I wouldn't have been allowed to use after we'd checked out of our room'. The deputy manager was sat to the side when I asked and sniggered. On a positive, it's a good location. Close to metro to get across Dubai. It's a 10 min walk to station and about 20 mins to the Burj khalifa on metro. Coming home in taxi after midnight from there cost about £5 and took Also quick in taxi to the marina and JBR beach (about £2.50 in a normal taxi - avoid the expensive hotel cars who wanted to charge us 4 times this). In summary, nice hotel with a good location and excellent value but don't expect too much in terms of customer care.

Posted by on 5 May 2015

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4 out of 5

Business trip

great business hotel. Will use again on my next trip

Posted by on 10 Apr 2015

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3 out of 5

Running the Marathon and seeing the wonderful sights of Dubai

Hotel was clean and staff were helpful . The room was crowded for 3 people , Sofa bed took up too much space when opened out. We looked for a change of room and were given a disabled persons room . This helped the the situation somewhat but I would have to say that the room just was not suitable for 3 people .A single bed in the room would be a better option than the sofa bed . There was no hot water on tap at the sink for shaving although the shower was good ..Breakfast finishing time was too early for a lot of people and could be extended to 10.30 to accommodate those rising a little later . Overall the hotel and it's staff were fine but we would chose another location if we go to Dubai again .Value for money I would give it a good review and it would be fine for a business trip .

Posted by on 30 Jan 2014

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4 out of 5

Holiday Heaven

Having stayed at the Holiday Inn Express in 2012 my wife and I returned for a ten day visit in November 2013. Once again we had another wonderful experience during our visit. There are so many positives we wish to highlight and these are the most prominent and relevant. - The warm and hospitable attitude of all the staff - the reception, security, domestic and dining room. We had the pleasure of dining there each morning for breakfast and we were so touched by the service, the dedication, the happiness and the warmth of all those who attended our needs. In particular we wish to mention Michael and Marybeth. Their good humour and goodwill made our visits to the dining room so memorable. Those at the reception were so helpful and so friendly. The security staff always had a welcoming smile and they were so efficient in ordering taxis or.providing advice as requested. The location is perfect and is the ideal meeting point for family and friends. On a more sober note I would suggest that the Rewards club would be automatically available to all patrons irrespective of booking agents. We would highly recommend the Hotel to our friends and we will return next year. Our sincerest thanks for a wonderful experience.

Posted by on 2 Dec 2013

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3 out of 5

Good value for money

Typical Holiday inn standard. Room was ok, bathroom was slightly dirty but all in all offered good value for money. The hotel staff were extremely polite and helpful and easily approachable.

Posted by on 31 Dec 2012

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3 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Mohamed Halila

Dear Valued Guest, Thank you for staying at Holiday Inn Express Dubai Internet City and for taking time to share your review. Our aim is to create great experiences for our guests through tailored service that meets their needs. We do hope that we have the opportunity to welcome you back into the hotel again soon. Best Regards, Mohamed Halila Hotel Manager

3 out of 5
Metro lähellä rannalle kuljetus OK mutta väärä ranta Dubai Marina on oikea paikka

Posted by on 24 Dec 2018

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Comment from Hotel Management

27 Dec 2018 by Ahmed Abdel Nabi

Dear Valued Guest, Thank you for choosing us for your previous stay and for taking time to write a review. We appreciate your positive feedback about the hotel and we are looking forward in welcoming you back to our hotel. Best Regards, Ahmed Abdel Nabi Hotel Manager

5 out of 5

Magnifique séjour en famille

L'hôtel superbe les gens sont adorable et serviable et on a fait pleins d'activités extra safari visite de Dubaï du parc Ferrari world a Abu Dabi visite de la grande mosquée d'Abu Dabi c'était un séjour inoubliable et bien-sûr les malls magnifiques et tout les buildings burj Khalifa etc... Parfait

Posted by on 3 Sep 2015

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5 out of 5

VOOR DE TWEEDE MAAL EEN UITSTEKENDE SERVICE

HET WAS REEDS MEN TWEEDE KEER IN DIT HOTEL VOOR EEN DRIE STERREN WAAR VOOR JE GELD SUPER LIGGING EN HEEL CENTRAAL IK KOOS EEN TWEEDE KEER VOOR DIT HOTEL OMDAT DE SERVICE UITSTEKEND IS VAN POETSMAN TOT MANAGER ALTYD PARAAT MET EEN GROTE GLIMLACH IK VERTREK EIND DIT JAAR WEER NAAR DUBAI EN ONODIG TE ZEGGEN DAT HET WEEROM HOLLIDAY INN EXPRESS ZAL ZYN IN INTERNET CITY PS HET ONTBYT IS ER OOK LEKKER VEELZYDIG

Posted by on 2 Jun 2015

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About the Holiday Inn Express Dubai, Internet City

Location Knowledge City, Dubai, No postal

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 215 square feet (20 square metres). A 24-hour fitness centre, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Dubai, Internet City. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Dubai hotel.

  • 1 building
  • 244 guestrooms or units
  • 4 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Dubai, Internet City offers 244 forms of accommodation with minibars and a safe. This individually decorated accommodation has separate sitting areas and includes double sofa beds. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes and hairdryers. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily.

The Great Room – This restaurant serves breakfast, lunch and dinner.

Lobby Bar and Lounge – This lobby lounge only serves light fare.

Coco - Shack Beach Bar – On-site café.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AED 120 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dubai Internet City Holiday Inn Express
  • Holiday Inn Express Dubai Internet City
  • Holiday Inn Express Hotel Dubai Internet City
  • Holiday Inn Dubai
  • Holiday Inn Express Dubai-Internet City Hotel Dubai
  • Holiday Inn Express Dubai Internet City Hotel
  • Holiday Inn Express Internet City Hotel
  • Holiday Inn Express Internet City
  • Express Dubai, Internet City
  • Holiday Inn Express Dubai Internet City
  • Holiday Inn Express Dubai, Internet City Hotel
  • Holiday Inn Express Dubai, Internet City Dubai
  • Holiday Inn Express Dubai, Internet City Hotel Dubai
  • Holiday Inn Express Dubai Internet City an IHG Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.