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4.5 out of 5

"Excellent staff and the service though out the hotel. " More

By a verified traveller on Wed 10 Jul 2019

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Deluxe Double or Twin Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
£30* Per night/room 15 Mar - 16 Mar

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Metropolitan Hotel Dubai. During your stay, you'll be close to Mall of the Emirates. Features include free WiFi in public areas and free valet parking, plus 5 restaurants. Built in 2016, this hotel has 320 rooms. Free WiFi and LED TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at Al Safa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 4-minute drive from Mall of the Emirates and a few minutes from Souk Madinat Jumeirah

Metropolitan Hotel Dubai ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropolitan Hotel Dubai

Everyone (7) Couples (2)
5 out of 5
Excellent staff and the service though out the hotel.

Posted by on 10 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by Sanjay

Dear Valued Guest, Thank you for sharing your lovely feedback. We strive to provide the best service for all our guests and we are pleased to receive positive feedback from our valued guest like you. We will definitely share your good words with our colleagues and we assure our high quality of service at all times. We're looking forward to welcoming you back for a more great stay again. Thanking you, Sanjay

4 out of 5

enjoyable experience

Pros: the staff, cleanliness & location for the metro
Cons: Cheaper food & beverages would be nice
the hotel was perfectly placed for the metro about 15 mins we visited both the emerates & Dubai malls where collectively there are more than 3000 shops !!! drinks in the hotel were £12 a pint of Heineken corona £9 per bottle Me and the wife are not big drinkers but felt it quite expensive at those prices there was a small garage about 5 mins away where you could stock up on water and snacks 2AED for water in the hotel 20 AED the hotel allowed you to take drinks in and even allowed you to drink them by the pool after holidaying in many all inclusive hotels I suppose you kinda get spoilt but I suppose in Dubai its the norm breakfast was £12 pp but we had a discount of 25% it was a buffet type with loads of choice the red lion bar was ok for a couple of drinks during happy hour £6 per pint but smoking was a problem in this bar which rather spoilt it, it was like going back 10 years but to see one of the locals in full regalia totally inebriated was so funny whilst staggering to and from the toilets Burg Khalifa is a must visit totally amazing and the sister hotel Habtool is worth a visit 100AED pp although you could probably visit for free and use their facilities we will definitely be returning to Dubai but stay in a few hotels rather than just the one

Posted by , from staffs UK on 12 Nov 2017

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5 out of 5
Clean hotel. Nice staff. Very helpful. Would defo go back. Good location too!

Posted by on 4 Oct 2017

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4 out of 5
Das Hotel liegt in sehr guter Entfernung zur Metro Station

Posted by on 11 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Sanjay

Dear Valued Guest, Thank you for staying at the Metropolitan Hotel Dubai. We are glad to know that the hotel’s location worked well for you. We look forward to welcoming you back again for a more convenient stay experience. Best wishes, Sanjay

4 out of 5

Posted by on 8 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Sanjay

Dear Valued Guest, Thank you so much for staying with us and rating us a good score. It is our pleasure to have you as our guest and we look forward to welcoming you back again soon. We wish you all the best, Sanjay

5 out of 5
Nous sommes ravis de notre séjour, le personnel est très sympathique et disponible, les chambres sont spacieuses, calmes et propres, il est situé près d'un des axes principaux

Posted by , from bordeaux on 23 Apr 2018

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3 out of 5
Ça va mais il était pas mal Mais c’est vrai que quand on regarde les photos on s’attend à un peu mieux

Posted by on 15 Apr 2018

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4 out of 5

Nice and uncomplicated hotel

Pros: Reliable and uncomplicated staff
Location: Located next to a busy highway and opposite McDonalds. A really big and useful grocery store is two blocks away.
We were there for four nights for the Ironman 70.3 race at Jumairah Beach. The hotel was ideally located for this purpose with friendly and uncomplicated staff. Parking Lot which was always free is directly in front of the hotel. We first got a smoking room which was changed immediately. Everyone was helpful and on raceday the hotel even provided an early breakfast for the athletes. Everything was clean and although our room was facing to the highway it was no problem to sleep. Two fresh water bottles per day are brought to the room and the breakfast buffet was intercontinental and satisfying.

Posted by on 7 Mar 2018

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5 out of 5
Wir waren sehr zufrieden mit unseren Aufenthalt im Metropolitan Hotel Dubai. Sehr zuvorkommendes Personal, super Essen in Buffetform und mit der Metro sind all Sehenswürdigkeiten schnell erreichbar. Jederzeit wieder!

Posted by , from Schweiz on 6 Jan 2018

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5 out of 5

Je recommande !

Hôtel plus que propre Personnel très agréable et professionnel Sympathique piscine sur le toit avec Hammam et spa. Le restaurant est très bon service de voiturier gratuit très appréciable . Petite attention particulière pour mon anniversaire : livraison en chambre d’un gâteau d’anniversaire

Posted by , from vaujours on 17 Nov 2017

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About the Metropolitan Hotel Dubai

Location Sheikh Zayed Road, Exit 41, Dubai, 31588

Property Features

Metropolitan Hotel Dubai offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. Spa services, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Metropolitan Hotel Dubai. Valet parking is free. Smoking is allowed in designated areas at this Dubai hotel.

  • 320 guestrooms or units
  • 5 dining venues
  • Built in 2016
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Dubai (DXB-Dubai Intl.) (25.3 km / 15.7 mi)
  • Parking: Free valet parking

Room Amenities

Metropolitan Hotel Dubai offers 320 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Al Safa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Don Corleone – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Red Lion – This pub specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Al Sheif – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Tropicana – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.

Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.00 per night.

Pet Policy

  • Pets and service animals are not allowed at Metropolitan Hotel Dubai

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 72 per person (approximately)
  • Rollaway bed fee: AED 150.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • METROPOLITAN DUBAI
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Hotel Dubai Hotel
  • Metropolitan Hotel Dubai Dubai
  • Metropolitan Hotel Dubai Hotel Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.