4.4 out of 5

"the hotel was perfectly placed for the metro about 15 mins we visited both the emerates & Dubai malls where collectively there are more than 3000 sh ... " More

By a verified traveller on Sun 12 Nov 2017

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Hotel Description

Our customers tell us that they enjoy the breakfast at Metropolitan Hotel Dubai. During your stay, you'll be close to Mall of the Emirates. Enjoy features like free WiFi in public areas, free valet parking and free train pick-up service. Built in 2016, this hotel has 320 rooms. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Al Safa
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests share positive feedback about the dining, from the breakfast and restaurant to the room service
  • Just a 3-minute drive from Ski Dubai and a few minutes from Mall of the Emirates
  • Free train station pick-up and train station drop-off shuttle service

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Metropolitan Hotel Dubai ratings based on 10 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Metropolitan Hotel Dubai

Everyone (6) Couples (2)
4 out of 5

enjoyable experience

Pros: the staff, cleanliness & location for the metro
Cons: Cheaper food & beverages would be nice
the hotel was perfectly placed for the metro about 15 mins we visited both the emerates & Dubai malls where collectively there are more than 3000 shops !!! drinks in the hotel were £12 a pint of Heineken corona £9 per bottle Me and the wife are not big drinkers but felt it quite expensive at those prices there was a small garage about 5 mins away where you could stock up on water and snacks 2AED for water in the hotel 20 AED the hotel allowed you to take drinks in and even allowed you to drink them by the pool after holidaying in many all inclusive hotels I suppose you kinda get spoilt but I suppose in Dubai its the norm breakfast was £12 pp but we had a discount of 25% it was a buffet type with loads of choice the red lion bar was ok for a couple of drinks during happy hour £6 per pint but smoking was a problem in this bar which rather spoilt it, it was like going back 10 years but to see one of the locals in full regalia totally inebriated was so funny whilst staggering to and from the toilets Burg Khalifa is a must visit totally amazing and the sister hotel Habtool is worth a visit 100AED pp although you could probably visit for free and use their facilities we will definitely be returning to Dubai but stay in a few hotels rather than just the one

Posted by , from staffs UK on 12 Nov 2017

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5 out of 5
Clean hotel. Nice staff. Very helpful. Would defo go back. Good location too!

Posted by on 4 Oct 2017

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4 out of 5
Das Hotel liegt in sehr guter Entfernung zur Metro Station

Posted by on 11 Feb 2019

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Comment from Hotel Management

20 Feb 2019 by Sanjay

Dear Valued Guest, Thank you for staying at the Metropolitan Hotel Dubai. We are glad to know that the hotel’s location worked well for you. We look forward to welcoming you back again for a more convenient stay experience. Best wishes, Sanjay

4 out of 5

Posted by on 8 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Sanjay

Dear Valued Guest, Thank you so much for staying with us and rating us a good score. It is our pleasure to have you as our guest and we look forward to welcoming you back again soon. We wish you all the best, Sanjay

5 out of 5
Nous sommes ravis de notre séjour, le personnel est très sympathique et disponible, les chambres sont spacieuses, calmes et propres, il est situé près d'un des axes principaux

Posted by , from bordeaux on 23 Apr 2018

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3 out of 5
Ça va mais il était pas mal Mais c’est vrai que quand on regarde les photos on s’attend à un peu mieux

Posted by on 15 Apr 2018

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4 out of 5

Nice and uncomplicated hotel

Pros: Reliable and uncomplicated staff
Location: Located next to a busy highway and opposite McDonalds. A really big and useful grocery store is two blocks away.
We were there for four nights for the Ironman 70.3 race at Jumairah Beach. The hotel was ideally located for this purpose with friendly and uncomplicated staff. Parking Lot which was always free is directly in front of the hotel. We first got a smoking room which was changed immediately. Everyone was helpful and on raceday the hotel even provided an early breakfast for the athletes. Everything was clean and although our room was facing to the highway it was no problem to sleep. Two fresh water bottles per day are brought to the room and the breakfast buffet was intercontinental and satisfying.

Posted by on 7 Mar 2018

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5 out of 5
Wir waren sehr zufrieden mit unseren Aufenthalt im Metropolitan Hotel Dubai. Sehr zuvorkommendes Personal, super Essen in Buffetform und mit der Metro sind all Sehenswürdigkeiten schnell erreichbar. Jederzeit wieder!

Posted by , from Schweiz on 6 Jan 2018

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5 out of 5

Je recommande !

Hôtel plus que propre Personnel très agréable et professionnel Sympathique piscine sur le toit avec Hammam et spa. Le restaurant est très bon service de voiturier gratuit très appréciable . Petite attention particulière pour mon anniversaire : livraison en chambre d’un gâteau d’anniversaire

Posted by , from vaujours on 17 Nov 2017

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5 out of 5

Erholsame Ferien

Das Hotelpersonal war sehr freundlich und zuvorkommend. Das Hotel wahr sehr sauber, sowie alles in gutem Zustand. Es hat im Hotel selber sehr viel Essensmöglichkeiten, wobei das essen auch wirklich gut war. Die Lage war nicht perfekt jedoch gut. Mit dem Taxi war man schnell überall. Im grossen und ganzen hat uns das Hotel sehr gefallen und empfehlen es auf jeden Fall weiter. :)

Posted by , from Zürich on 28 Oct 2017

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About the Metropolitan Hotel Dubai

Location Sheikh Zayed Road, Exit 41, Dubai, 31588

Property Features

Metropolitan Hotel Dubai offers its guests an outdoor pool, a kid's pool, a health club, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the swim-up bar. Public spaces have free WiFi. You'll find a 24-hour business centre on site. A kid's club, multilingual staff, and concierge services are also featured at the family-friendly Metropolitan Hotel Dubai. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Dubai hotel.

  • 320 guestrooms or units
  • 5 dining venues
  • Built in 2016
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Airport: Dubai (DXB-Dubai Intl.) (26.9 km / 16.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

Metropolitan Hotel Dubai offers 320 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Al Safa – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Don Corleone – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Red Lion – This pub specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Al Sheif – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.

Tropicana – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.

Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.00 per night.


  • Pets and service animals are not allowed at Metropolitan Hotel Dubai


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed


Guests will be asked to pay the following charges at the property:

  • Tourism fee: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 72 per person (approximately)
  • Rollaway bed fee: AED 150.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai

You should know

  • Metropolitan Hotel Dubai offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.