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"Lovely swimming pool & spa shame there was no hot tub. Cooked breakfast very poor! " More

By a verified traveller on Wed 12 Feb 2020

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Deluxe Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£78* Per night/room 20 Jun - 21 Jun

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed (Super Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Super Deluxe King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Macdonald Inchyra Hotel & Spa's central location. During your stay, you'll be close to The Helix. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1960, this 4-star hotel has 98 rooms over 3 floors. All rooms offer free WiFi and sofa beds.

  • All rooms offer sofa beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy local cuisine while dining at The Scottish Steak Club
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body scrubs, manicures and pedicures or body treatments at Vital Health and Wellbein
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • On-site recreation includes tennis courts, a health club and a steam room
  • Guests speak favourably about the pool and the helpful staff
  • Just a 5-minute drive from Muiravonside Country Park and 6 minutes from West Lothian Golf Club
  • Pets welcome for a fee

Macdonald Inchyra Hotel & Spa ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macdonald Inchyra Hotel & Spa

Everyone (3) Couples (7) Family (5) Friends (1)
2 out of 5

Posted by on 30 Jul 2020

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Comment from Hotel Management

16 Aug 2020 by gm

Thanks for choosing to visit the hotel shortly after reopening and for passing on your rating. We look forward to welcoming you back soon

4 out of 5
Lovely swimming pool & spa shame there was no hot tub. Cooked breakfast very poor!

Posted by on 12 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by gm

Dear Guest, Thank you for choosing to visit with us recently and for taking the time to pass on your review. Great to see you enjoyed the swimming pool and spa. Apologies that you found the breakfast to be poor, I have passed on your feedback to our chef to review with the team on duty. Thanks again and we look forward to welcoming you back again soon. Kind regards, Brett

2 out of 5
staff were all great and the hotels itself was lovely, the bed in room 209 was one of the worst I've ever slept in and as this is basically what you're paying for it did ruin part of the experience .

Posted by on 6 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by gm

Thanks for choosing to stay with us recently and for taking the time to let us have your feedback. It was fantastic to note that all the team were great and you enjoyed the overall hotel. I will ensure the rooms manager checks the bed in that room. Thanks again and we of course look forward to welcoming you back soon. Kind regards, Brett

5 out of 5
Would recommend this hotel as excellent and breakfast is also very good.

Posted by on 28 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by Brett GM

Thanks for choosing to visit us recently and for taking the time to pass on your feedback. It was fantastic to see you enjoyed your visit and we look forward to welcoming you back again soon. Kind regards,

3 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Brett GM

Dear guest, Thank you for choosing to stay with us and for taking the time to post your 3/5 rating, we look forward to being able to welcome you back in the future. Kind regards, Brett

5 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

5 Apr 2019 by Brett GM

Thank you for choosing to stay with us and for the 5/5 rating, it is greatly appreciated. We look forward to welcoming you back to the hotel again soon. Kind regards, Brett

3 out of 5

over priced

Good hotel with good pool and spa facilities. The room we booked for 3 girls sharing had a double and one small added bed. The detail of our booking stated the room would have twin beds and a double ,when I asked about this as the reception staff told us that no such arrangement was an option in the hotel. We then had to ask for an extra set of towels, cup glass and robe which took 2 trips from the staff to deliver to use. The room and faculties were but over priced as no breakfast was included.

Posted by on 15 Sep 2015

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4 out of 5

lovely family weekend

We had a lovely weekend everything was great until it came to breakfast, myself and my mum are both gluten free and there was not much choice for us. They didn't even have gluten free bread which I feel is ridiculous as it can be kept in the freezer. we had been to the hotel last year and they were great with our diet which was the reason we wanted to come again. Staff were great, swimming pool was a big hit and our room was lovely,

Posted by on 29 Jul 2015

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4 out of 5

Christmas Stopover

Stayed 4 nights from Christmas Eve. Very nice rooms and staff were very friendly. Nice touch of a Christmas stocking left outside our room on Christmas morning. The location was perfect for us because we were visiting family living nearby, but if you have never visited before you may be taken aback by the proximity of the Grangemouth petrochemical complex about a mile away. Our only complaint is that we booked 3 months in advance at around £110 per night for B&B and we were rather disappointed to find that prices had dropped to almost half 2 weeks before our visit.

Posted by on 30 Dec 2014

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2 out of 5

wedding

I never got a starter at the wedding due to a kitchen mix up! Ordered breakfast following morning, toast and tea failed to arrive and the poached egg was freezing, no one about to complain! very disappointing!

Posted by on 3 Sep 2013

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About the Macdonald Inchyra Hotel & Spa

Location Grange Road, Falkirk, Scotland FK2 0YB

Property Features

Macdonald Inchyra Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, a sauna, and spa services are also featured at the business-friendly Macdonald Inchyra Hotel & Spa. This 4-star Falkirk hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Edinburgh Airport (EDI) (27.5 km / 17.1 mi)
  • Train station: Polmont Station (2 km / 1.2 mi)

Room Amenities

Macdonald Inchyra Hotel & Spa offers 98 forms of accommodation with complimentary bottles of water and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Falkirk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

The Scottish Steak Club – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vital Health and Wellbein. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • Pets: GBP 15 per accommodation, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.50 for adults and GBP 12.50 for children (approximately)
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inchyra
  • Inchyra Hotel
  • Inchyra Macdonald
  • Inchyra Macdonald Hotel
  • Macdonald Hotel Inchyra
  • Macdonald Inchyra
  • Macdonald Inchyra Falkirk
  • Macdonald Inchyra Hotel
  • Macdonald Inchyra Hotel Falkirk
  • Macdonald Inchyra & Falkirk
  • Macdonald Inchyra Hotel & Spa Hotel
  • Macdonald Inchyra Hotel & Spa Falkirk
  • Macdonald Inchyra Hotel & Spa Hotel Falkirk

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.