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"We had a lovely weekend everything was great until it came to breakfast, myself and my mum are both gluten free and there was not much choice for us. ... " More

By cara o. on Wed 29 Jul 2015

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Hotel Description

Our customers tell us they can't get enough of Macdonald Inchyra Hotel & Spa's central location. During your stay, you'll be close to The Helix. Features include free WiFi in public areas and free self-parking, plus a full-service spa. Built in 1960, this 4-star hotel has 98 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at The Scottish Steak Club
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body scrubs, manicures and pedicures or aromatherapy at Vital Health and Wellbein
  • Amenities include free newspapers in the lobby, a front-desk safe and meeting rooms
  • On-site recreation includes tennis courts, a health club and a steam room
  • Guests like the breakfast and bar
  • 7 minutes by car from The Helix and 10 minutes from Callendar House

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£57* Per night/room 15 Dec - 16 Dec

Double Room (Classic Logde)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room (Adapted King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room (Family 3)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Twin Room (Feature)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Macdonald Inchyra Hotel & Spa ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Macdonald Inchyra Hotel & Spa

Everyone (2) Couples (6) Family (4) Friends (1)
5 out of 5
Would recommend this hotel as excellent and breakfast is also very good.

Posted by on 28 Nov 2019

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Comment from Hotel Management

3 Dec 2019 by Brett GM

Thanks for choosing to visit us recently and for taking the time to pass on your feedback. It was fantastic to see you enjoyed your visit and we look forward to welcoming you back again soon. Kind regards,

3 out of 5

Posted by on 2 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Brett GM

Dear guest, Thank you for choosing to stay with us and for taking the time to post your 3/5 rating, we look forward to being able to welcome you back in the future. Kind regards, Brett

5 out of 5

Posted by on 23 Feb 2019

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Comment from Hotel Management

5 Apr 2019 by Brett GM

Thank you for choosing to stay with us and for the 5/5 rating, it is greatly appreciated. We look forward to welcoming you back to the hotel again soon. Kind regards, Brett

3 out of 5

over priced

Good hotel with good pool and spa facilities. The room we booked for 3 girls sharing had a double and one small added bed. The detail of our booking stated the room would have twin beds and a double ,when I asked about this as the reception staff told us that no such arrangement was an option in the hotel. We then had to ask for an extra set of towels, cup glass and robe which took 2 trips from the staff to deliver to use. The room and faculties were but over priced as no breakfast was included.

Posted by on 15 Sep 2015

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4 out of 5

lovely family weekend

We had a lovely weekend everything was great until it came to breakfast, myself and my mum are both gluten free and there was not much choice for us. They didn't even have gluten free bread which I feel is ridiculous as it can be kept in the freezer. we had been to the hotel last year and they were great with our diet which was the reason we wanted to come again. Staff were great, swimming pool was a big hit and our room was lovely,

Posted by on 29 Jul 2015

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4 out of 5

Christmas Stopover

Stayed 4 nights from Christmas Eve. Very nice rooms and staff were very friendly. Nice touch of a Christmas stocking left outside our room on Christmas morning. The location was perfect for us because we were visiting family living nearby, but if you have never visited before you may be taken aback by the proximity of the Grangemouth petrochemical complex about a mile away. Our only complaint is that we booked 3 months in advance at around £110 per night for B&B and we were rather disappointed to find that prices had dropped to almost half 2 weeks before our visit.

Posted by on 30 Dec 2014

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2 out of 5

wedding

I never got a starter at the wedding due to a kitchen mix up! Ordered breakfast following morning, toast and tea failed to arrive and the poached egg was freezing, no one about to complain! very disappointing!

Posted by on 3 Sep 2013

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3 out of 5

great family rooms but staff could be better

We arrived and unfortunately were told although we booked bed and breakfast it was room only. I had a confirmation from the internet site I booked it with and it was definitely bed and breakfast. The hotel blamed the fact I had gone through a third party and said they needed time to investigate, but eventually offered "complimentary" breakfast as the issue was not my error. However the message had clearly not been passed to the restaurant the next morning as I was asked to pay for breakfast! We had dinner in the bar the night before and it was very good. However they brought the wrong drink for my husband and then added it to the bill. Overall the hotel is nice but needs to improve on service and not take bookings from 3rd parties if there is going to be a fuss accepting their booking confirmation

Posted by on 14 Aug 2013

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4 out of 5

Great overnight stay for the price.

Lovely breakfast and courteous staff. Room was a little dated but clean. The pool and thermal suite were brill and included in price. Great value for overnight B&B.

Posted by on 17 Jun 2013

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3 out of 5

Suppose to be a romantic getaway

Lovely Spa area and good getaway deal however not sure if I would say this is a 4 star hotel.... Customer service was awful - they couldn't find our booking so stood ages waiting around. Saying that we decided at the last minute to book an extra night and this was partly the problem but got to stay in he same room. Our room was suppose to have little extras like sparkling wine and chocs on arrival and dressing gown and slippers - sounds good! Got into the room which was in the older part of the building and I looked like a Travelodge room -nothing special. checked to see if we have 2 towels etc and nope - so went to find house keeping which was no problem an gave us 2 bath towels. Came back into the room as we fancied a swim and went to look for the robes ad slippers - nope couldn't find the either! So reception I trailed again! Got ready and read through what our 'deal' was again - where was the wine and chocs?! So on passing we went past reception again and she couldn't understand where the had gone!! The lady was helpful and said they would be in our room after our swim. Came back to the room an hour later to find nothing again! Went back to reception via going out for dinner as the restaurant was very expensive and we had a car so went into Falkirk - about 5/10 min drive. The lady asked when we would like our chocs and wine #again# so we said for 9pm. She said someone will bring it to our room - great we thought!! 9.10pm came and went..... 9.30 came and went. We got fed up so we went to reception again! The lady at the desk was very apologetic and gave house keeping a row! They were gong to do the order but noticed we hadn't paid for it.T he girl said it's in our deal but the waiter wasn't happy with this! So she went to the waiter and told him to get it to our room ASAP as it's now half an hour late! #well actually 8 hour!# The waiter came with our chocs and wine cheers!...... yuk! the sparkling wine defiantly wasn't sparkling! So I went up straight to the bar and got him to compare our drinks - one fizzy and one not and we ordered with our deal 2 sparkling wines!! Finally by 10.10pm we got it sorted and the rest of the trip was nice but certainly not going t rush back there again. However if you like spas -it is really nice!

Posted by on 29 Apr 2013

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About the Macdonald Inchyra Hotel & Spa

Location Grange Road, Falkirk, Scotland FK2 0YB

Property Features

Macdonald Inchyra Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, a sauna, and spa services are also featured at the business-friendly Macdonald Inchyra Hotel & Spa. Free self parking is available. This 4-star Falkirk hotel is smoke free.

  • 98 guestrooms or units
  • 3 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Edinburgh (EDI) (27.4 km / 17 mi)
  • Train station: Falkirk Polmont Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Macdonald Inchyra Hotel & Spa offers 98 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Falkirk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

The Scottish Steak Club – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vital Health and Wellbein. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18.00 for adults and GBP 12.50 for children (approximately)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inchyra
  • Inchyra Hotel
  • Inchyra Macdonald
  • Inchyra Macdonald Hotel
  • Macdonald Hotel Inchyra
  • Macdonald Inchyra
  • Macdonald Inchyra Falkirk
  • Macdonald Inchyra Hotel
  • Macdonald Inchyra Hotel Falkirk
  • Macdonald Inchyra & Falkirk
  • Macdonald Inchyra Hotel & Spa Hotel
  • Macdonald Inchyra Hotel & Spa Falkirk
  • Macdonald Inchyra Hotel & Spa Hotel Falkirk

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.