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"Excellent hotel. Efficient friendly staff and lovely rainforest shower!! " More

By a verified traveller on Tue 16 Jul 2019

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Hotel Description

Pentahotel Inverness's good location gets good marks from our customers. During your stay, you're just a quick walk from Inverness Castle. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1970, this 4-star hotel has 90 rooms over 6 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • All rooms offer pillowtop beds, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy a bite to eat at pentalounge, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and laundry facilities
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 10-minute walk of Inverness Museum and Art Gallery and Merkinch Local Nature Reserve
  • Pets welcome for a fee

Standard Room (Penta)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£45* Per night/room 1 Mar - 2 Mar

Room (Penta Plus)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Room (penta PlayerPad)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

pentahotel Inverness ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Inverness

Everyone (8) Couples (3) Family (1)
5 out of 5
Excellent hotel. Efficient friendly staff and lovely rainforest shower!!

Posted by on 16 Jul 2019

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Comment from Hotel Management

19 Jul 2019 by Team penta

Dear guest, We are so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our hotel in the near future. See you again soon!

4 out of 5
not enough soap, shampoo or coffee supplied, otherwise good

Posted by on 28 Feb 2019

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Comment from Hotel Management

10 Mar 2019 by Team penta

Dear Guest, next time please ask for additional supplies, we will be happy to provide them!

4 out of 5

Great visit

A very nice hotel and a fab breakfast. We really enjoyed our trip and the staff were great. Hopefully well be back,

Posted by on 14 Aug 2018

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Comment from Hotel Management

15 Aug 2018 by Team penta

...and we are looking forward to welcoming you back!

5 out of 5
Very comfortable, great black out curtains and very warm room. Free bottled water. Shower was a little bit intermittant, went from hot to cold and back. But otherwise great room comfortable beds :)

Posted by , from London on 11 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by Team penta

Dear Brooke, thank you for the brilliant feedback, see you again soon!

5 out of 5

Perfect for city centre

My daughter and I were very impressed with this hotel. Modern, clean, free movies, cool toiletries. Stayed in a Friday and Saturday night. No noise disturbances which is great for a city hotel. Loved it.

Posted by on 24 Feb 2017

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4 out of 5

Good location

Nice hotel. Looks like a lot of work went into the bar area which is stunning. Menu good, had the Pentacheeseburger which seemed fresh cooked and not a frozen pate. Room service is only a £3 supplement which is great. Especially when travelling alone. Rooms clean. Bathroom nice and bright. Tv typical from an LG kept switching stations and didn't respond to volume control very often. Spent two nights here for work. Nice but overpriced for what it is.

Posted by , from Ayrshire on 10 Sep 2016

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3 out of 5

broken bed but did the job

An excelent location in the city centre, very clean and modern hotel, only complaint was the middle strainer on the underside of the double bed was broken which we didnt notice till leaving, hence we didnt sleep that well(must addmit i never reported it) but apart from that a good hotel with very nice staff in an excellant location.

Posted by on 5 Jan 2012

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4 out of 5

Good hotel for a flying visit

Overall is a good hotel for it's location, close to the train station. My daughter and I came up for a wedding. We didn't get back until 1am in the morning. There was a little confusion about the second glass sliding front door to enter the hotel, as I did not realize we need the hotel card to open it. There was a staff came to open it for us, he was rightly point out the door need to be open by the hotel card key. But I was not too happy about how direct he was and not too friendly (without a smile). I have to say that all the other staffs are great and make you feel welcome. Hotel itself is clean and tidy. I will come back again, next time I will remember to use the hotel key or the sliding door.

Posted by on 5 Sep 2010

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3 out of 5

A low cost hotel in a top location

This was our first time in Inverness and we found the Ramada Encore to be perfectly located. It is very close to both the bus and rail stations, as well as being only a short walk away from the shops and River Ness. We enjoyed a cruise on Loch Ness to Urquhart Castle, which is highly recommended, and took a bus to the Benromach Malt Whisky Distillery in Forres (the smallest distillery in Speyside), where a tour cost just £3.50 and included not only a free 'dram' of their 10-year old malt but a voucher to use in their shop. Also, as we were very lucky to have dry, warm weather, we strolled along the banks of the River Ness to the pretty Ness Islands, which are about a half-hour walk from Inverness Centre. The hotel itself is clean and comfortable, with friendly staff and an inviting bar with a pleasant outdoor courtyard seating area. I can't comment on the food, as we didn't try it. My only criticism of the hotel is that there was no wardrobe in the room (only a rail sticking out of the wall with coat hangers on) or any drawers in which to store clothing, meaning we had to leave our clothing folded up on the limited shelf space. The "power" shower was also rather feeble in strength, but this wasn't that important as it maintained its temperature well. Overall, we really enjoyed our visit and would love to go back to Inverness. We would also be happy to stay in the same hotel again.

Posted by on 1 Jun 2010

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3 out of 5
Check in ging ziemlich schnell. Das Hotel bedarf einige Nachbesserungen, man sieht dass es viel frequentiert wird. Die Lage ist top, das Essen auch, das Personal ein bisschen lahm.. liegt wohl an der Tatsache, dass der Empfang, die Bar, das Restaurant alles in einem ist. Hat aber auch seinen Charme...

Posted by on 28 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Team penta

Lieber Gast, Wir bedanken uns, dass Sie sich die Zeit genommen haben, unser Hotel zu überprüfen und alle Rückmeldungen zu nutzen, um unseren Kundenservice und das Kundenerlebnis kontinuierlich zu verbessern. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu können. Mit freundlichen Grüßen,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly pentahotel Inverness. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Inverness hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 6 levels
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities20
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Inverness (INV) (13.9 km / 8.6 mi)
  • Train station: Inverness Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Inverness offers 90 forms of accommodation with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch Flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run films
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Pentalounge – This brasserie specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Pentalounge – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ski equipment rental shops nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!


  • Pets: GBP 15 per pet, per night
  • Maximum 1 per roomService animals are exempt from fees.


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Long-term renters welcome
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Debit cards


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25 per stay (for stays between 01 January and 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 7.50 for children (approximately)
  • Self-parking fee: GBP 10 per day
  • Nearby parking fee: GBP 7 per day
  • Pet fee: GBP 15 per pet, per night
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Encore Hotel Inverness City Centre
  • Ramada Encore Inverness City Centre
  • Pentahotel Inverness Hotel
  • Pentahotel Inverness
  • Ramada Encore Inverness Hotel Inverness
  • Pentahotel Inverness Scotland

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.