18 Sep 2020 by Team penta
Dear Guest, as a responsible hotel, we must ensure we support the Scottish Government's track and trace efforts - this is also a legal requirement for us to do so. We apologise for any inconvenience, but the health and safety of our guests and staff is our absolute priority.
1 Sep 2020 by Team penta
Dear guest, We appreciate you taking the time to review our hotel and use all feedback to continually improve our customer service and guest experience. We do hope we can welcome you back to our hotel again soon. #pentalovesyou
19 Jul 2019 by Team penta
Dear guest, We are so pleased to hear you enjoyed your stay with us and very much appreciate you taking the time to review our hotel. We are very proud of our hard working team and we continue to look for new ways to improve our service for our guests. We do look forward to welcoming you back to our hotel in the near future. See you again soon!
10 Mar 2019 by Team penta
Dear Guest, next time please ask for additional supplies, we will be happy to provide them!
15 Aug 2018 by Team penta
...and we are looking forward to welcoming you back!
17 Apr 2018 by Team penta
Dear Brooke, thank you for the brilliant feedback, see you again soon!
29 Jul 2019 by Team penta
Lieber Gast, Wir bedanken uns, dass Sie sich die Zeit genommen haben, unser Hotel zu überprüfen und alle Rückmeldungen zu nutzen, um unseren Kundenservice und das Kundenerlebnis kontinuierlich zu verbessern. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu können. Mit freundlichen Grüßen,
25 Aug 2017 by Z Jakri - General Manager
Dear Guest, the lovely scent we use here is unique to our brand, I hope you liked it! I am pleased you enjoyed our location, it really could not be any more central.
The following facilities or services will be unavailable from April 7 2022 to May 31 2022 (dates subject to change):
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and coworking spaces. Public spaces have free WiFi. A 24-hour fitness centre, a library, and a terrace are also featured at the eco-friendly pentahotel Inverness. This 4-star Inverness hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces) , Offsite parking discounted rates available
Pentahotel Inverness offers 90 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 43-inch Flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Pentalounge – This brasserie specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge – This bar specialises in international cuisine and serves breakfast, dinner and light fare. Open 24 hours. Open daily.
Late-night fare is available from room service.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
