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Deluxe Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
£133* Per night/room 18 May - 19 May

Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite With Jacuzzi and Outdoor Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (with 2 Jacuzzies)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Pool Access (Pool View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Grand Riviera Princess - All Inclusive's beach location. During your stay, you'll be close to Quinta Avenida. You'll find features such as free breakfast and free WiFi in public areas, plus 12 outdoor pools. Built in 2007, this 4-star resort has 674 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and outdoor hot tubs in each room.

  • Air-conditioned rooms with outdoor private hot tubs, balconies and separate sitting areas
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine at Buffet Verde, one of the property's 9 restaurants and 9 bars/lounges
  • Splash around at the water park or swim in the 12 outdoor pools
  • Treat yourself to body wraps, reflexology or aromatherapy at Spa Princess
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 6 outdoor tennis courts, a health club and a steam room
  • Guests speak favourably about the size of the guestrooms and the beach
  • 9 minutes by car from El Camaleon Mayakoba Golf Course and 10 minutes from Grand Coral Golf Riviera Maya

Grand Riviera Princess - All Inclusive ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Riviera Princess - All Inclusive

Everyone (1)
4 out of 5
Die Hotelanlage ist riesig gross. Dadurch gibt es ca. 16 Bars, 12 Restaurants und um die 10 Pools. Mein Zimmer 6253 war sehr schön, sehr sauber und ca. in der Mitte der Anlage gelegen. Es gibt einen tollen ruhigen Bereich am Strand (Beachclub Chill out), den man vor Ort für 9USD pro Tag buchen kann. Ausserdem gibt es ruhigere Pools, Zimmer mit Poolaccess und an einem grösseren Pool hat es Animation. Das Frühstück war tip top, Mittagslunches sind eher amerikanisch und nicht so mein Fall und für Abends gibt es mehrere Buffet Restaurants sowie einige a la carte Restaurants, die man vor Ort buchen kann. In den Restaurants hatte es immer. Stoffservietten. Die Qualität und das Angebot der Drinks war super. Insgesamt fand ich das Personal freundlich und hilfsbereit. In diesem Resort hat es viele frei lebende Nasenbären, sogenannte Coaties, die sich in der ganzen Anlage verteilen und immer auf der Suche nach Leckereien sind. Ich habe aber auch einmal zwei frei lebende Affen im Bereich der Mangroven, viele Katzen sowie ein amerikanisches Krokodil gesehen. Das Krokodil ist in der Nähe des Chill out Beach Clubs und ist Wenn man sich nicht daran stört, dass die Anlage so riesig gross ist und man dadurch auch immer etwas weiter laufen muss, dann ist die Preis-/Leistung sicherlich sehr gut.

Posted by on 11 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by SANDRA GALVAN

Vielen Dank für dein Feedback. Wir hoffen, Sie bald wieder zu sehen

About the Grand Riviera Princess - All Inclusive

Location Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment
All non-motorised water sports are included.

Land activities

  • Fitness facilities
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to on-site clubs
  • On-site live performances

Not included

  • Motorised water sports
  • Surcharge for premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

  • Access to on-site nightclubs included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • A la carte dining included
  • Gratuities included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Volleyball included
  • Football included
  • Childcare not included
  • Surcharge for premium food items
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • All non-motorised water sports included
  • On-site live performances included
  • Room service not included

Property Features

Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Riviera Princess - All Inclusive, you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, A beach bar, and A swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a free kid's club and a kids' pool. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 12
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 6
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Grand Riviera Princess - All Inclusive offers 674 forms of accommodation with outdoor private hot tubs and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 30-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private outdoor hot tub
  • Private balcony
  • Sitting area
  • In-room dining
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

Buffet Verde – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería – This theme restaurant specialises in local and international cuisine and only serves dinner. Reservations are required. Open daily.

Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue – This theme restaurant only serves dinner. Reservations are required. Open daily.

Room service is available.

Nearby Activities

6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Basketball on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Motor boating on site
  • Scuba diving nearby

Spa Services

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 32 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu
  • Grand Riviera Princess - All Inclusive Playa del Carmen
  • Grand Riviera Princess All Suites Resort Spa All Inclusive
  • Grand Riviera Princess - All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.