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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£28* Per night/room 21 May - 22 May

Superior Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Family Triple Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Maya Turquesa - Playa del Carmen. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.

  • Free continental breakfast served daily
  • Free WiFi
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the location

Hotel Maya Turquesa - Playa del Carmen ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hotel Maya Turquesa - Playa del Carmen

Family (1)
1 out of 5

Hotel Horrible !!! Passez votre chemin

1 chambre sur 2 à été trouver . l'hôtel était complet malgré le mail de confirmation de réservation, Personnel qui nous ri au nez quand nous leur expliquons que nous avons payer et réservé 2 Chambres.Apres 4h Il nous mettes à 4 dans une chambre qui peut contenir que 2 personne dans une chambre du personnel, vue sur un mur donnant dans le couloir avec les odeurs des bidons de produit ménager juste en dessous. Finalement le lendemain à 14h il nous donne 2 chambres une potable et une à côté de la laverie au rez de chaussée vue sur le passage impossible d'ouvrir la fenêtres et odeur de la laverie en prime . Horrible hôtel , Personnel pas souriant et incompétent. Jaccuzi et terrasse à l'abandon.

Posted by on 21 Jan 2015

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About the Hotel Maya Turquesa - Playa del Carmen

Location Calle 8 Norte, s/n, Playa del Carmen, QROO 77710

Property Features

  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A hosted evening meal is available for a surcharge daily.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's beach club is 600 yards (550 metres) away.

This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Maya Turquesa - Playa del Carmen

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Maya Turquesa
  • Hotel Maya Turquesa Playa del Carmen
  • Maya Turquesa
  • Maya Turquesa Playa del Carmen
  • Hotel Maya Turquesa Riviera Maya/Playa Del Carmen, Mexico
  • Maya Turquesa Playa l Carmen
  • Hotel Maya Turquesa
  • Maya Turquesa Carmen Carmen
  • Hotel Maya Turquesa 50 Metros 5TH AV
  • Hotel Maya Turquesa - Playa del Carmen Hotel
  • Hotel Maya Turquesa - Playa del Carmen Playa del Carmen
  • Hotel Maya Turquesa - Playa del Carmen Hotel Playa del Carmen

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.