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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£28* Per night/room 14 May - 15 May

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at Hotel Colonial Playa del Carmen, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and meeting rooms. Built in 2008, this comfortable aparthotel has 130 apartments over 4 floors. Free WiFi and satellite TV channels are available in each apartment.

  • Each apartment offers satellite TV, free toiletries and a ceiling fan
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include meeting rooms, multilingual staff and TV in a common area
  • 6 minutes by car from Gran Coyote Golf and 9 minutes from Xplor Theme Park

Hotel Colonial Playa del Carmen ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Colonial Playa del Carmen

Everyone (3) Family (1)
3 out of 5

Posted by on 3 Mar 2024

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4 out of 5
Fast alle Personen freundlich! Schönes Zimmer, 10 min vor dem Strand zu Fuss

Posted by on 27 Nov 2020

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5 out of 5

Posted by on 18 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by Departamento de reservaciones

Saludos. Agradecemos su puntuación. Buen viaje.

3 out of 5

Hôtel bien placé dans Playa Del Carmen

Je n y suis reste que quelle heure je prenais l avion a 5h du matin à Cancun bien pour petit budget

Posted by , from paris on 1 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Departamento de reservaciones

Salutations Nous espérons être en mesure de vous servir plus longtemps

Property Features

As a guest of Hotel Colonial Playa del Carmen, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. This Colonial Playa del Carmen aparthotel is smoke free.

  • 130 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Built in 2008
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Room Amenities

Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with free toiletries and a ceiling fan. Satellite televisions are provided. Bathrooms include a shower. This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property collects a 1.50 USD environmental tax at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Hotel H&A
  • Playa del Carmen H A
  • Playa del Carmen Hotel H&A
  • SC Hotel Playa del Carmen
  • Colonial Del Carmen Del Carmen
  • Hotel Colonial Playa del Carmen Aparthotel
  • Hotel Colonial Playa del Carmen Playa del Carmen
  • Hotel Colonial Playa del Carmen Aparthotel Playa del Carmen

You should know

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.