"Great rooms. Good food. Lovely view of the waterfront from the window. " More

By a verified traveller on Tue 22 May 2018

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Hotel Description

Our customers tell us they enjoy Copthorne Hotel Merry Hill Dudley's good location. During your stay, you're just a quick walk from intu Merry Hill. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. Built in 2000, this 4-star hotel has 138 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • All rooms offer 24-hour room service, cable TV and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Faradays
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests praise the quiet and central location for its sightseeing and nightlife
  • Just a 1-minute drive from intu Merry Hill and 5 minutes from Dudley Town Hall

Standard Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£46 per night

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds, Marina View

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room (Superior)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Club Double Room, 1 Double Bed, Refrigerator, Executive Level

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Double Bed, Marina View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Copthorne Hotel Merry Hill Dudley ratings based on 19 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Copthorne Hotel Merry Hill Dudley

Everyone (9) Couples (8) Business (1) Family (1) Friends (1)
4 out of 5

Posted by on 18 Mar 2019

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Comment from Hotel Management

8 Apr 2019 by General Manager

Dear Reviewer, We really appreciate your positive review following your recent visit, thank you. We hope to have the pleasure of welcoming you again to the hotel in the not too distant future. Kind regards, Stuart Fleming General Manager

3 out of 5
Service with a sneer! It's ok but in need of rejuvenating. We were unfortunate to have someone in the next room listening to loud music until after midnight. The biggest disappointment. was that the shower didn't work. I went to reception and felt that the woman on duty was telling me off for not having phoned to get it sorted. She acted as if showers not working was absolutely no cause for concern!

Posted by on 17 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by General Manager

Dear Reviewer, Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can. Kind regards, Stuart Fleming General Manager

5 out of 5
Great rooms. Good food. Lovely view of the waterfront from the window.

Posted by on 22 May 2018

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Comment from Hotel Management

22 May 2018 by Raj Singh

We very much appreciate your comments regarding your stay at the Copthorne Merry Hill Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh

5 out of 5
Overnight stay for a dinner party at venue. Very friendly staff and welcoming.

Posted by on 2 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Raj Singh

Dear Guest, I would like to thank you for taking the time to share your review on Expedia. I am delighted to note that you had a pleasant stay with us and enjoyed the room, its view, location, food, facilities and excellent service that the team has provided. We look forward to welcoming you once again and continuing to meet your expectations. Best Wishes, Raj Singh

2 out of 5

Tried and in need of refurbishing

Holes in the carpet, scratched furniture no AC ,,.......,...........,.,..

Posted by on 2 Jul 2017

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4 out of 5

Need to have air conditioner, Wifi too slow

Pros: Free parking
Cons: Air conditioner in the hotel room, improve the wifi
Location: Nice location, black country history.
Reasonable comfortable, but the booking agents have not passed proper information. When I booked through the agent, It included Wifi and breakfast, but when I reached the hotel, they told me it was not included until I showed them my booking particulars. Also from the booking information, I though the hotel room would have the air conditioner, but it is not the reality.

Posted by , from London on 26 Jun 2017

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2 out of 5
Arrived after a 4 1/2hr journey to find they given my room to someone else! Noise from event in adjoining suit went on till the early hours with fighting and arguing outside the suite. Breakfast was a shambles went to check out and they were still calling me by the wrong name! Obviously the name of the person they had given my room to initially. Having said all that the room was ok but wouldn't stay there again

Posted by on 28 Nov 2016

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3 out of 5

An okay hotel to be fair.

An okay hotel to be fair. Friendly staff. Reasonable rates.

Posted by on 7 Sep 2016

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3 out of 5

hotel staff

The staff especially Karl was amazing, great service and he made us feel very welcomed.

Posted by , from K on 21 Aug 2016

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3 out of 5

Alright hotel

It's ok for a one night stay, the room was nice bed wasn't comfy unfortunately. Food wasn't great but there was a good variety of choices

Posted by , from hudds on 17 Jul 2016

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Property Features

Copthorne Hotel Merry Hill Dudley offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A hot tub, a sauna, and spa services are also featured at the business-friendly Copthorne Hotel Merry Hill Dudley. Self parking is free. This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (51.6 km / 32.1 mi)
  • Train station: Cradley Heath Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel Merry Hill Dudley offers 138 forms of accommodation with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Boat tours nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: The cost of an extra bed does not include breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.00 per person (approximately)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Merry Hill Dudley Brierley Hill
  • Copthorne Hotel Merry Hill Dudley
  • Copthorne Merry Hill Dudley Brierley Hill
  • Copthorne Merry Hill Dudley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.