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"The room was clean and comfy but it was spoilt by the window catch was broken so would not shut properly so the room was cold and it was noisy " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Holiday Inn Express Birmingham - Oldbury. During your stay, you'll be close to Dudley Zoo and Castle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1998, this 3-star hotel has 109 rooms over 4 floors. Each room includes amenities such as free WiFi and an LED TV.

  • Air-conditioned rooms with LED TVs, coffee/tea makers and pillow menu
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 2.9 mi (4.7 km) from Dudley Zoo and Castle and 4 mi (6.4 km) from Black Country Museum

Standard Room (Bed type assigned at Check-In)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£40* Per night/room 5 Jun - 6 Jun

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Holiday Inn Express Birmingham - Oldbury ratings based on 19 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Birmingham - Oldbury

Everyone (10) Couples (2) Family (10)
5 out of 5
The room was clean and comfy but it was spoilt by the window catch was broken so would not shut properly so the room was cold and it was noisy

Posted by , from Blackpool Lancs on 9 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by Sam Kandola

Hi Den Thanks for your feedback. We are delighted that you enjoyed your stay and hope to see you soon. In Regards to the window catch we apologies for this inconvenience and reported it to the maintenance who has now fixed the problem. Thanks for letting us know very much appreciate it. Kind Regards

3 out of 5
Not bad for the price but they need to instal heaters or good A/C it was too cold at night . breakfast was very disappointing

Posted by on 27 Jan 2020

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Comment from Hotel Management

17 Mar 2020 by Sam Kandola

Hi MrGR Thanks for your feedback. The Aircon system has been looked into by maintenance and have resolved the issue. In Regards to breakfast we are looking into the breakfast menu in trying to expand the variety. Kind Regards

4 out of 5
Great stay as always. Comfortable room. Courteous staff. Thanks

Posted by on 26 Nov 2019

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Comment from Hotel Management

8 Dec 2019 by Holiday Inn Express

Dear Guest, Thank you for taking time to leave us some feedback. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you again soon! Kind Regards, Beth P, Guest Service Assistant

5 out of 5
Nothing was too much trouble the staff went out there way to help

Posted by on 24 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Holiday Inn Express

Evening, Thank you for your kind review! Glad to see that the staff treated you well and were on hand for anything and everything! Many thanks, K Hamblett Guest Service Assistant

2 out of 5
I had terrible night. I could not sleep the bed was not comfortable. The breakfast was not great. I saw a guest deep their hands into the cereal very disgusting. I will call it a budget hotel

Posted by , from London on 9 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by Holiday Inn Express

Dear Guest, Thanks for taking the time to leave us some feedback. We are very sorry to hear about the experience you had here whilst at our hotel. We do try our best to give everyone a 10/10 stay. I will pass on your comments to management to try to rectify these issues to ensure that they do not happen again. We hope one day you will give us another chance. Kind Regards, Beth P, Guest Service Assistant

4 out of 5
Nice stay there. The A/C was bit noisy but apart from that everything was good. Will stay again.

Posted by on 28 May 2019

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Comment from Hotel Management

9 Jun 2019 by kay c

Dear Guest Thank you for your feedback on our hotel I am sorry that you experienced issues with our a/c unit. We look forward in welcoming you back soon. Kind Regards Guest Service Manager

4 out of 5
Everything was clean, bed was comfortable, room couldve of been a bit warmer but nothing major

Posted by on 26 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Holiday Inn Express

Evening, Thanks for the review our hotel. I will pass this feedback onto housekeeping and see that this is rectified. We hope that you do stay with us again soon. Many thanks, K Hamblett Guest Service Assistant

3 out of 5

Posted by on 26 Mar 2019

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Comment from Hotel Management

1 Apr 2019 by Holiday Inn Express

Evening, Thanks for the review! Would appreciate some feedback regarding why we were two stars a perfect score! Many thanks, K Hamblett Guest Service Assistant

5 out of 5
Very spacious and quiet Good Internet connection Comfortable bed Clean bathroom

Posted by on 19 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by Holiday Inn Express

Evening, Thanks for taking the time to review our hotel. We appreciate that you did enjoy your stay and hopefully this means you will be back with us very soon. Many thanks, K Hamblett Guest Service Assistant

1 out of 5
The bathroom has moulds growing in it. The hotel manager was unprofessional shouting everywhere with a loud high pitch voice. The bathroom has mould growing on the walls and toilet also has mould - our experience was awful. Do not wish to come back there again

Posted by on 25 Feb 2019

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Comment from Hotel Management

31 Mar 2019 by Holiday Inn Express

Evening Apologies for your experience with us. I will make sure that housekeeping are made aware of your complaints regarding the bathroom and ensure that this is sorted out. Hope you do change your mind about staying with us again. Many thanks, K Hamblett Guest Service Assistant

About the Holiday Inn Express Birmingham - Oldbury

Location Junction 2 M5 Birchley Pk, Oldbury, England B69 2BD

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Birmingham - Oldbury. Free self parking is available. Smoking is allowed in designated areas at this 3-star Oldbury hotel.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham (BHX) (37.7 km / 23.4 mi)
  • Train station: Oldbury Langley Green Station (2 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Birmingham - Oldbury offers 109 forms of accommodation with a safe and free newspapers. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Oldbury hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2016.

  • LED television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Holiday Inn Express Birmingham - Oldbury has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available

Hotel Names

  • Holiday Inn Express Hotel Oldbury
  • Holiday Inn Express Oldbury
  • Oldbury Holiday Inn Express
  • Holiday Inn Express Birmingham Oldbury M5 Jct.2 England
  • Holiday Inn Express Birmingham Oldbury m5 Jct.2 Hotel Birmingham
  • Holiday Inn Express Oldbury Hotel
  • Holiday Inn Express Birmingham Oldbury Hotel
  • Holiday Inn Express Birmingham Hotel
  • Holiday Inn Express Birmingham Oldbury
  • Holiday Inn Express Birmingham - Oldbury England
  • Express Birmingham Oldbury
  • Holiday Inn Express Birmingham - Oldbury Hotel
  • Holiday Inn Express Birmingham - Oldbury Oldbury
  • Holiday Inn Express Birmingham - Oldbury Hotel Oldbury
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.