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3.7 out of 5
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See all 15 ebookers Reviews

"This property has a great location, no more than 5-10 minute walk to the station and into town centre and not far from molineux stadium. Staff were f ... " More

By a verified traveller on Thu 16 Jun 2022

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Wolverhampton ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wolverhampton

Everyone (9) Couples (1) Family (5)
3 out of 5

Posted by on 9 Jun 2024

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Comment from Hotel Management

11 Jun 2024 by Yann GM

Thank you for your review. I am sorry to read that your experience did not meet your expectations and we hope that you will give us the opportunity to welcome you back to better serve you in the future. Best regards Yann

5 out of 5
This property has a great location, no more than 5-10 minute walk to the station and into town centre and not far from molineux stadium. Staff were friendly. The room was clean as was other areas of hotel. Breakfast was decent .

Posted by , from London on 16 Jun 2022

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Comment from Hotel Management

12 Jul 2022 by Emmanuelle

Thank you Michelle for taking the time to share your review and giving us a great us. It is always a pleasure to receive positive feedback and we will share it with the team. We look forward to welcoming you back to Novotel Wolverhampton. Best regards

1 out of 5
Don’t swipe your card with them on check-in as they’re likely to charge you for stuff that you never ordered & you won’t find out until you’ve departed and later check your account balance.

Posted by on 12 Sep 2021

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4 out of 5
Customer service seems very important to this company with polite and attentive staff throughout

Posted by , from Northampton on 26 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you Debbie for taking the time to share your review. It is always a pleasure to receive positive feedback and we will share it with the team. We look forward to welcoming you back to Novotel Wolverhampton in the future. Best regards

3 out of 5
Bit dated and tired, no information on check in re breakfast times or location given. Rooms very hot no air coditioning.

Posted by , from Derbyshire on 16 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you for sharing your review. I am sorry if you were not informed on the services of the hotel and I will certainly share this comment with the team. I am pleased to inform you that as part of our ongoing refurbishment , bedrooms will be freshen up in the next couple of months. I hope that you will give us the opportunity to welcoming you back to better serve you in the future. Best regards

5 out of 5
Only minor issues were TV remote was missing but replaced within 30 minutes when raised and the safe was locked but we didn’t need it anyway.

Posted by on 23 Sep 2019

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2 out of 5
Hotel is not up to any sort of standards you have to pay for car parking which is ridiculous as it should be free if you’re staying there. The design and layout of the rooms are awful and the lighting is dingy. The beds are not comfortable and the towels were hard and scratchy. Did not enjoy our experience and ending up leaving half way throughout the night.

Posted by on 18 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you for your feedback. I am sorry to read that your experience did not meet your expectations. As part of our on going refurbishment rooms will be refurbished next year and we hope to welcoming you back to the hotel to better serve you.Best regards

3 out of 5

needs improvements - gone downhill since last stay

Pros: Location
Cons: Decor Mattresses Free Car Parking
Now have to pay for car parking - per car! Didn't state this on the website when booking hotel as if I would have known I wouldn't have stayed here. Room had repairs to the wood chipped wallpapered walls but hadn't been repainted!!! Could feel the springs really badly in the bed. NOT worth the £75 paid - other near by hotels offers same price rooms but much better value and quality of fixtures and fittings especially mattresses.

Posted by , from Bilston on 26 Feb 2018

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4 out of 5

Handy for city centre

One night overnight stay to attend local party. Convenient for city centre. Staff helpful, room pleasant and comfortable . Housekeeping could be improved, breakfast tray left outside room close to ours evident on our check in at 4pm, and still in corridor at 9am following day, which we reported to reception. Bonus for our party was 'lucky dip' at reception on which we secured 2 for 1 breakfasts, which were already on offer at £8.95 each, but we received 2 for this price, and the standard was very good. On the evening of our stay a wedding reception was being held in the hotel, and this could provide a problem with parking as space is quite limited. Also cannot see the need to charge hotel guests for overnight parking, as there is no alternative.

Posted by , from Sutton Coldfield on 24 Jul 2017

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5 out of 5

Excellent facilities

Pros: All
Very comfortable room, loved the pull out desk and rotating tv, spacious room , excellent for price

Posted by , from dorset on 25 Mar 2017

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.