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"Customer service seems very important to this company with polite and attentive staff throughout " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Novotel Wolverhampton. During your stay, you're just a quick walk from Wolverhampton Grand Theatre. Free WiFi in public areas, a restaurant and a bar are available. Built in 1991, this 3-star hotel has 132 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Enjoy British cuisine while dining at Elements
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a playground
  • Guests really like the accommodation for the spaciousness, overall comfort and comfy beds
  • 10 minutes by car from Wolverhampton Race Course and 10 minutes from Molineux Stadium
  • Pets welcome for a fee

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£43* Per night/room 10 Jun - 11 Jun

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Wolverhampton ratings based on 15 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wolverhampton

Everyone (7) Couples (1) Business (1) Family (5) Other (1)
4 out of 5
Customer service seems very important to this company with polite and attentive staff throughout

Posted by , from Northampton on 26 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you Debbie for taking the time to share your review. It is always a pleasure to receive positive feedback and we will share it with the team. We look forward to welcoming you back to Novotel Wolverhampton in the future. Best regards

3 out of 5
Bit dated and tired, no information on check in re breakfast times or location given. Rooms very hot no air coditioning.

Posted by , from Derbyshire on 16 Feb 2020

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Comment from Hotel Management

6 Mar 2020 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you for sharing your review. I am sorry if you were not informed on the services of the hotel and I will certainly share this comment with the team. I am pleased to inform you that as part of our ongoing refurbishment , bedrooms will be freshen up in the next couple of months. I hope that you will give us the opportunity to welcoming you back to better serve you in the future. Best regards

5 out of 5
Only minor issues were TV remote was missing but replaced within 30 minutes when raised and the safe was locked but we didn’t need it anyway.

Posted by on 23 Sep 2019

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2 out of 5
Hotel is not up to any sort of standards you have to pay for car parking which is ridiculous as it should be free if you’re staying there. The design and layout of the rooms are awful and the lighting is dingy. The beds are not comfortable and the towels were hard and scratchy. Did not enjoy our experience and ending up leaving half way throughout the night.

Posted by on 18 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by E Rhodes-Maquaire/ Rooms Division Manager

Thank you for your feedback. I am sorry to read that your experience did not meet your expectations. As part of our on going refurbishment rooms will be refurbished next year and we hope to welcoming you back to the hotel to better serve you.Best regards

3 out of 5

needs improvements - gone downhill since last stay

Pros: Location
Cons: Decor Mattresses Free Car Parking
Now have to pay for car parking - per car! Didn't state this on the website when booking hotel as if I would have known I wouldn't have stayed here. Room had repairs to the wood chipped wallpapered walls but hadn't been repainted!!! Could feel the springs really badly in the bed. NOT worth the £75 paid - other near by hotels offers same price rooms but much better value and quality of fixtures and fittings especially mattresses.

Posted by , from Bilston on 26 Feb 2018

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4 out of 5

Handy for city centre

One night overnight stay to attend local party. Convenient for city centre. Staff helpful, room pleasant and comfortable . Housekeeping could be improved, breakfast tray left outside room close to ours evident on our check in at 4pm, and still in corridor at 9am following day, which we reported to reception. Bonus for our party was 'lucky dip' at reception on which we secured 2 for 1 breakfasts, which were already on offer at £8.95 each, but we received 2 for this price, and the standard was very good. On the evening of our stay a wedding reception was being held in the hotel, and this could provide a problem with parking as space is quite limited. Also cannot see the need to charge hotel guests for overnight parking, as there is no alternative.

Posted by , from Sutton Coldfield on 24 Jul 2017

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5 out of 5

Excellent facilities

Pros: All
Very comfortable room, loved the pull out desk and rotating tv, spacious room , excellent for price

Posted by , from dorset on 25 Mar 2017

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4 out of 5

My one night stay

I stayed at this hotel on Saturday night and left Sunday morning. Prime location to get about in both Bham & Wolvs. My stay was spoiled by the fights and domestics going on in my corridor and the room opposite until midnight and then again around 2 am. Not good as we had a 6 month who was worken to a sobbing drunk man and women after 12 rounds in the corridor. Staff attempted to help by knocking on the door but the angry man refused to open and that was that. My room was too hot I couldn't change the temp I don't think the dial worked. Not all doom and gloom the room was clean / staff are nice

Posted by , from J on 6 Mar 2017

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5 out of 5

Great comfort and value

Pros: Big comfy bed and power shower
Cons: I had to ask for more tea bags and milk rather than the cleaner putting them out when she visited my room
Location: Well worth booking in here for stays in Wolverhampton, and also in Birmingham (train takes 20 mins and is a 10 min walk away)
Huge room, with a mega comfy king sized bed, sofa, tea/coffee making facilities, a fridge, a big & powerful walk in shower, and a separate toilet. Parking is £3 a day extra but this is cheaper than the nearby alternatives.

Posted by , from Wolverhampton on 11 Oct 2016

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5 out of 5

Great hotel

Stayed here for just one night, great room, spacious and comfortable, friendly polite staff and great food, would definitely recommend!

Posted by on 26 Mar 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2052 square feet (191 square metres) and includes conference rooms. A terrace, multilingual staff, and gift shops/news stands are also featured at the business-friendly Novotel Wolverhampton. For a fee, parking is available. This 3-star Wolverhampton hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 2052 sq ft of conference space
  • 191 sq. m of conference space
  • Built in 1991
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Birmingham (BHX) (42.6 km / 26.5 mi)
  • Train station: Wolverhampton Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wolverhampton offers 132 forms of accommodation with minibars and a safe. 26-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Elements – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 13.95 per person (approximately)
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Wolverhampton
  • Novotel Wolverhampton
  • Wolverhampton Novotel
  • Accor Wolverhampton
  • Novotel Wolverhampton England
  • Novotel Wolverhampton Hotel Wolverhampton
  • Novotel Wolverhampton Hotel
  • Novotel Wolverhampton Hotel
  • Novotel Wolverhampton Wolverhampton
  • Novotel Wolverhampton Hotel Wolverhampton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.