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3.5 out of 5

"Very clean comfortable room . Polite staff . Lovely food " More

By a verified traveller on Mon 15 Apr 2019

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Family Suite, Ensuite (Family Room )

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
£44* Per night/room 24 Oct - 25 Oct

Superior Triple Room, Ensuite (3 single room)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Signature Double Room, Ensuite (walk in shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Accessible, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Superior Hotel, you're just a quick walk from Dudley Zoo and Castle. Enjoy features like free WiFi in public areas, plus a coffee shop/café and 9 meeting rooms. This 3-star hotel has 72 rooms.

  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the coffee shop/café
  • Self-parking and extended parking available for a fee
  • Amenities include 9 meeting rooms
  • Within a 15-minute walk of Dudley Zoo and Castle and Dudley Town Hall

Superior Hotel ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Superior Hotel

Everyone (5) Couples (1) Family (1)
5 out of 5
Very clean comfortable room . Polite staff . Lovely food

Posted by on 15 Apr 2019

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4 out of 5
The hotel is a little bit older looking and might need some TLC but the room was adequate and clean. We forgot some items in the room and only realised two days later and the staff still kept it for us to collect - Great service and much appreciated. Thank you!

Posted by on 18 Mar 2019

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4 out of 5

Posted by on 13 Mar 2019

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5 out of 5
Nice hotel, friendly staff I will definitely be dying v this hotel again

Posted by on 31 Dec 2018

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1 out of 5

Nice from outside terrible inside

Dirty room taps very tight cold water will not open,Asked for a iron was told we do not have any irons. Drains are blocked.Asked if manager is available was told he will be back next week Very bad experience please avoid this hotel if you want a peaceful night

Posted by on 2 Apr 2018

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2 out of 5
Room had a strange smell, bed was so uncomfortable so didnt hardly sleep, very dated room,

Posted by on 19 Feb 2018

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4 out of 5

Needs a little tlc but did the job

Cons: No mention of wifi and by the time we realised, we were settled so couldn't be bothered to ask the staff. Needs an update for décor and bathroom.
The room was fine, suited our needs. The tv was in a fixed position, which wasn't great but caused minimal issue. The staff were nice but didn't offer checkout time or wifi code up front.

Posted by on 27 Sep 2016

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3 out of 5

A trip with my girlfriend

Cheap hotel so no wonder that it could use a renovation. Our room was old but at least clean. Good point that it is close to the Zoo and the Black Country Living Museum.

Posted by on 11 Apr 2016

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Property Features

There's a coffee shop/café on site. Public spaces have free WiFi and wired Internet. There are 9 meeting rooms available. Parking is available for a fee. This 3-star Dudley hotel is smoke free.

  • 72 guestrooms or units
  • Coffee shop
  • Front desk (24 hours)
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Tipton Dudley Port Station (2.9 km / 1.8 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Superior Hotel offers 72 forms of accommodation. Housekeeping is provided on a daily basis.

  • Housekeeping (daily)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and American Express

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. The property is professionally cleaned; disinfectant is used to clean the property; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • No lifts
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property uses a professional cleaning service

Hotel Names

  • Dudley Quality Hotel
  • Quality Dudley
  • Quality Hotel Dudley
  • Quality Inn Dudley
  • The Quality Hotel Dudley United Kingdom
  • Superior Hotel Hotel
  • Quality Hotel Dudley
  • Superior Hotel Dudley
  • Superior Hotel Hotel Dudley

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.