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4.0 out of 5

"We liked our room and were pleasantly surprised by free parking and amenities such as the coffee maker, however some things were a bit of a letdown fo ... " More

By a verified traveller on Tue 28 Sep 2021

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Signature Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£92* Per night/room 10 Jul - 11 Jul

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aztec Hotel & Spa. During your stay, you're just a quick walk from Aztec West Business Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy international cuisine while dining at The Curious Kitchen
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to massages, manicures and pedicures or facials at The Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the comfortable guestrooms
  • Steps from Aztec West Business Park and 10 minutes by car from The Mall at Cribbs Causeway

Aztec Hotel & Spa ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aztec Hotel & Spa

Everyone (11) Couples (3) Business (2) Family (3)
3 out of 5
We liked our room and were pleasantly surprised by free parking and amenities such as the coffee maker, however some things were a bit of a letdown for a 4* hotel, e.g. bar closed early and did not have full drinks range available, room was very hot and stuffy and we couldn't get the aircon to work, and check-in wasn't as slick as we'd have liked. Overall just OK. Also annoying that they charge more booking direct and you have to shop around for a good deal, plus adding breakfast is ridiculously expensive!

Posted by on 28 Sep 2021

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4 out of 5
Fast check in, hand gel in many places. Public areas felt very safe. Room was a lovely size, with a sitting area, however it didn’t feel as clean as it could have been with crumbs under the cushions and hair in the bath. Breakfast was served promptly and was fine.

Posted by , from Nottingham on 28 Sep 2020

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5 out of 5
Excellent place to stay with fantastic breakfast, lovely room, and great pool

Posted by , from Talbot Green on 24 Feb 2020

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5 out of 5
Lovely hotel. Great spa. Good value for money. Friendly staff.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by The Aztec Hotel and Spa

Hello Thank you for your feedback. I'm glad you enjoyed your stay with us and found the hotel to be excellent value for money. We aim to provide only the best level of service so it's great to see that we hit the mark with our friendly and welcoming team. We hope you will stay with us again soon.

5 out of 5
Excellent facilities, clean and good service. Close to shops and restaurants

Posted by on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by The Aztec Hotel and Spa

Hello Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us and that the hotel could provide everything you needed. We hope you will stay with us again soon.

5 out of 5
Refurbished room was fantastic. Staff were very helpful and friendly. Will be staying again!

Posted by , from UK on 8 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by The Aztec Hotel and Spa

Hi Jo Thank you for choosing to stay at the Aztec Hotel and Spa and leaving a review. I will pass on your comments who always like to see when their hard work has been appreciated. We hope to welcome you back soon.

1 out of 5
Not much to choose from the menu .ordered a burger with cheese and bacon but the menu does not state that it's Smokey bacon which spoilt my meal.found out the next morning we had no hot water reported it first thing but nothing was sorted went home with no shower. Coffee machine in room gave out a fowl taste to the coffee could do with a good cleaning out,overall a terrible weekend away

Posted by on 6 Aug 2018

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5 out of 5
Very good. Lovely staff. Pool facilities were great and very child friendly

Posted by , from falmouth on 16 Feb 2018

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4 out of 5

Overnight stay

Pros: Access
Easy access and friendly helpful staff. Main gripe and only one was the bed, RM223 the mattress is severely distressed, due to access from one side only the bed has deformed and does not allow for a balanced substrate, the mattress needs changing, oh and noted staining to the 2 seater sofa cushion. On the positive, the room was good, the staff great, and the place appeared generally clean. And yes I would stay again, hopefully with a decent mattress. Mr J

Posted by on 26 Jan 2018

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5 out of 5

Exceeded expectations!

The first thing I would like to say is how exceptional the reception staff are in this hotel. They really go the extra mile and nothing is too much trouble. The room was lovely and the bed was extremely comfortable. There are lots of little extras in the room too and as an original Bristol girl returning for a wedding, I loved the quirky mugs! They are doing everything right at this hotel. A perfect stay!

Posted by , from London on 23 Aug 2017

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Renovations + Closures

The following facilities are closed for Christmas Eve, Christmas Day and New Year's Eve:

  • Dining venue

Property Features

Aztec Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A hot tub, a sauna, and spa services are also featured at the business-friendly Aztec Hotel & Spa. Parking is available for a fee. This 4-star Bristol hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Built in 1990
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bristol Patchway Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aztec Hotel & Spa offers 128 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9 AM and at the weekend from 8 AM to 10 AM.

The Curious Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

The Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open selected days.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.95 for adults and GBP 8 for children (approximately)
  • Self-parking fee: GBP 3.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per night
  • Facilities fee: GBP 10 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aztec Bristol
  • Aztec Hotel
  • Aztec Hotel Bristol
  • Hotel Aztec
  • Aztec Bristol Hotel
  • Bristol Aztec Hotel And Spa
  • Bristol Aztec Hotel Bristol
  • Aztec Hotel Spa
  • Aztec Hotel & Spa Hotel
  • Aztec Hotel & Spa Bristol
  • Aztec Hotel & Spa Hotel Bristol
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.