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Aztec Hotel & Spa

4-star property
Aztec West, Bristol, England 020 3788 4841
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4.1 out of 5
Very good!
See all 18 Ebookers Reviews

"Fast check in, hand gel in many places. Public areas felt very safe. Room was a lovely size, with a sitting area, however it didn’t feel as clean as i ... " More

By a verified traveller on Mon 28 Sep 2020

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£98* Per night/room 20 May - 21 May

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Aztec Hotel & Spa. During your stay, you're just a quick walk from Aztec West Business Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1990, this 4-star hotel has 128 rooms over 3 floors. Free WiFi and digital TV channels are available in all rooms.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and digital TV
  • Free WiFi
  • Enjoy international cuisine while dining at The Curious Kitchen
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to aromatherapy, facials or body treatments at The Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • 0.1 mi (0.1 km) from Aztec West Business Park and 2 mi (3.2 km) from The Mall at Cribbs Causeway
  • Dogs welcome for a fee

Aztec Hotel & Spa ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aztec Hotel & Spa

Everyone (11) Business (2) Couples (2) Family (3)
4 out of 5
Fast check in, hand gel in many places. Public areas felt very safe. Room was a lovely size, with a sitting area, however it didn’t feel as clean as it could have been with crumbs under the cushions and hair in the bath. Breakfast was served promptly and was fine.

Posted by , from Nottingham on 28 Sep 2020

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5 out of 5
Excellent place to stay with fantastic breakfast, lovely room, and great pool

Posted by , from Talbot Green on 24 Feb 2020

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5 out of 5
Lovely hotel. Great spa. Good value for money. Friendly staff.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by The Aztec Hotel and Spa

Hello Thank you for your feedback. I'm glad you enjoyed your stay with us and found the hotel to be excellent value for money. We aim to provide only the best level of service so it's great to see that we hit the mark with our friendly and welcoming team. We hope you will stay with us again soon.

5 out of 5
Excellent facilities, clean and good service. Close to shops and restaurants

Posted by on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by The Aztec Hotel and Spa

Hello Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us and that the hotel could provide everything you needed. We hope you will stay with us again soon.

5 out of 5
Refurbished room was fantastic. Staff were very helpful and friendly. Will be staying again!

Posted by , from UK on 8 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by The Aztec Hotel and Spa

Hi Jo Thank you for choosing to stay at the Aztec Hotel and Spa and leaving a review. I will pass on your comments who always like to see when their hard work has been appreciated. We hope to welcome you back soon.

1 out of 5
Not much to choose from the menu .ordered a burger with cheese and bacon but the menu does not state that it's Smokey bacon which spoilt my meal.found out the next morning we had no hot water reported it first thing but nothing was sorted went home with no shower. Coffee machine in room gave out a fowl taste to the coffee could do with a good cleaning out,overall a terrible weekend away

Posted by on 6 Aug 2018

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5 out of 5
Very good. Lovely staff. Pool facilities were great and very child friendly

Posted by , from falmouth on 16 Feb 2018

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4 out of 5

Overnight stay

Pros: Access
Easy access and friendly helpful staff. Main gripe and only one was the bed, RM223 the mattress is severely distressed, due to access from one side only the bed has deformed and does not allow for a balanced substrate, the mattress needs changing, oh and noted staining to the 2 seater sofa cushion. On the positive, the room was good, the staff great, and the place appeared generally clean. And yes I would stay again, hopefully with a decent mattress. Mr J

Posted by on 26 Jan 2018

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5 out of 5

Exceeded expectations!

The first thing I would like to say is how exceptional the reception staff are in this hotel. They really go the extra mile and nothing is too much trouble. The room was lovely and the bed was extremely comfortable. There are lots of little extras in the room too and as an original Bristol girl returning for a wedding, I loved the quirky mugs! They are doing everything right at this hotel. A perfect stay!

Posted by , from London on 23 Aug 2017

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4 out of 5

Nice touches to make it feel better than average

Cons: Slight issues with the cleanliness of the fridge!
Location: Really near Cribb's Causeway Mall which was handy.
We really appreciated the milk in the fridge, the nice tea selection as well as the Espa products. Spacious room as we were in a refurbished room.

Posted by on 22 May 2017

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About the Aztec Hotel & Spa

Location Aztec West, Bristol, England BS32 4TS

Renovations + Closures

The following facilities or services will be unavailable from May 16 2021 to May 17 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

The following facilities are closed for Christmas Eve, Christmas Day and New Year's Eve:

  • Dining venue

Property Features

Aztec Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A hot tub, a sauna, and spa services are also featured at the business-friendly Aztec Hotel & Spa. Parking is available for a fee. This 4-star Bristol hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bristol International Airport (BRS) (29 km / 18 mi)
  • Train station: Bristol Patchway Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aztec Hotel & Spa offers 128 forms of accommodation with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9 AM and at the weekend from 8 AM to 10 AM.

The Curious Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

The Spa has 3 treatment rooms. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open selected days.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.95 for adults and GBP 8 for children (approximately)
  • Self-parking fee: GBP 3.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25 (subject to availability)
  • Facilities fee: GBP 10 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aztec Bristol
  • Aztec Hotel
  • Aztec Hotel Bristol
  • Hotel Aztec
  • Aztec Bristol Hotel
  • Bristol Aztec Hotel And Spa
  • Bristol Aztec Hotel Bristol
  • Aztec Hotel Spa
  • Aztec Hotel & Spa Hotel
  • Aztec Hotel & Spa Bristol
  • Aztec Hotel & Spa Hotel Bristol

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.