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4.1 out of 5
Very good!
See all 12 ebookers Reviews

"We liked our room and were pleasantly surprised by free parking and amenities such as the coffee maker, however some things were a bit of a letdown fo ... " More

By a verified traveller on Tue 28 Sep 2021

Points Of Interest

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Signature Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Aztec Hotel & Spa ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aztec Hotel & Spa

Everyone (7) Couples (3) Family (2)
3 out of 5
We liked our room and were pleasantly surprised by free parking and amenities such as the coffee maker, however some things were a bit of a letdown for a 4* hotel, e.g. bar closed early and did not have full drinks range available, room was very hot and stuffy and we couldn't get the aircon to work, and check-in wasn't as slick as we'd have liked. Overall just OK. Also annoying that they charge more booking direct and you have to shop around for a good deal, plus adding breakfast is ridiculously expensive!

Posted by on 28 Sep 2021

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4 out of 5
Fast check in, hand gel in many places. Public areas felt very safe. Room was a lovely size, with a sitting area, however it didn’t feel as clean as it could have been with crumbs under the cushions and hair in the bath. Breakfast was served promptly and was fine.

Posted by , from Nottingham on 28 Sep 2020

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5 out of 5
Excellent place to stay with fantastic breakfast, lovely room, and great pool

Posted by , from Talbot Green on 24 Feb 2020

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5 out of 5
Lovely hotel. Great spa. Good value for money. Friendly staff.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by The Aztec Hotel and Spa

Hello Thank you for your feedback. I'm glad you enjoyed your stay with us and found the hotel to be excellent value for money. We aim to provide only the best level of service so it's great to see that we hit the mark with our friendly and welcoming team. We hope you will stay with us again soon.

5 out of 5
Excellent facilities, clean and good service. Close to shops and restaurants

Posted by on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by The Aztec Hotel and Spa

Hello Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us and that the hotel could provide everything you needed. We hope you will stay with us again soon.

5 out of 5
Refurbished room was fantastic. Staff were very helpful and friendly. Will be staying again!

Posted by , from UK on 8 Nov 2018

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Comment from Hotel Management

8 Nov 2018 by The Aztec Hotel and Spa

Hi Jo Thank you for choosing to stay at the Aztec Hotel and Spa and leaving a review. I will pass on your comments who always like to see when their hard work has been appreciated. We hope to welcome you back soon.

1 out of 5
Not much to choose from the menu .ordered a burger with cheese and bacon but the menu does not state that it's Smokey bacon which spoilt my meal.found out the next morning we had no hot water reported it first thing but nothing was sorted went home with no shower. Coffee machine in room gave out a fowl taste to the coffee could do with a good cleaning out,overall a terrible weekend away

Posted by on 6 Aug 2018

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5 out of 5
Very good. Lovely staff. Pool facilities were great and very child friendly

Posted by , from falmouth on 16 Feb 2018

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4 out of 5

Overnight stay

Pros: Access
Easy access and friendly helpful staff. Main gripe and only one was the bed, RM223 the mattress is severely distressed, due to access from one side only the bed has deformed and does not allow for a balanced substrate, the mattress needs changing, oh and noted staining to the 2 seater sofa cushion. On the positive, the room was good, the staff great, and the place appeared generally clean. And yes I would stay again, hopefully with a decent mattress. Mr J

Posted by on 26 Jan 2018

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5 out of 5

Exceeded expectations!

The first thing I would like to say is how exceptional the reception staff are in this hotel. They really go the extra mile and nothing is too much trouble. The room was lovely and the bed was extremely comfortable. There are lots of little extras in the room too and as an original Bristol girl returning for a wedding, I loved the quirky mugs! They are doing everything right at this hotel. A perfect stay!

Posted by , from London on 23 Aug 2017

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.