4.3 out of 5

"Overall lovely hotel, very polite efficient friendly staff although we did have a problem with the noise from the renovation work being carried out in ... " More

By a verified traveller on Tue 14 Aug 2018

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Hotel Description

Our customers tell us they enjoy Bristol Marriott Royal Hotel's good location. During your stay, you're just a quick walk from Bristol Cathedral. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1868, this 4-star hotel has 266 rooms over 7 floors. Pillowtop beds and LED TVs are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LED TVs
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Miller and Carter, a steakhouse that serves British cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, facials or massages at Lavish Salon & Spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre and a steam room
  • Guests speak favourably about the location's nightlife and the comfortable guestrooms
  • Within a 15-minute walk of St Nicholas Market and University of Bristol

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£61 per night

Superior Room (High floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Royal Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bristol Marriott Royal Hotel ratings based on 43 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bristol Marriott Royal Hotel

Everyone (24) Couples (10) Business (1) Family (3) Friends (2) Other (3)
5 out of 5
Lovely hotel in a brilliant location . The breakfast was great and the staff were friendly .

Posted by on 11 Mar 2019

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4 out of 5
Wifi not included in room rate despite ebookers saying it is

Posted by on 17 Feb 2019

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4 out of 5
Nice hotel good location, good breakfast. Parking is expensive when you are a pAying guest.

Posted by on 22 Oct 2018

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5 out of 5

Posted by on 16 Oct 2018

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3 out of 5
Overall lovely hotel, very polite efficient friendly staff although we did have a problem with the noise from the renovation work being carried out in the hotel. We complained to the reception and were referred to the manager on checkout who understood our complaint and dealt with it in a fair manner.

Posted by on 14 Aug 2018

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4 out of 5

Great hotel very central

Great hotel - we stayed in one of the newly refurbed rooms. The staff at this hotel are excellent. They found out it was my son's birthday and sent a birthday card, chocolates and juice up to the room for him. The breakfast is one of the best you'll ever have.

Posted by on 28 Jul 2018

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2 out of 5
Hotel needs a refurb. The carpet must be 30 years old and needs replacing.

Posted by on 23 Apr 2018

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5 out of 5

Nice hotel close to the centre of Bristol

We stayed here yesterday had a Kingsize dulex room.our room including a breakfast witch they serve at 6am -11am it was very tasty breakfast if u wanted to room a pay for breakfast on its own would cost £16 . Hotel was very clean and pleasant beds are really comfy I would deffo come back again .

Posted by , from bristol on 10 Mar 2018

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5 out of 5

warm, friendly and so lovely to kids

Pros: Everything.
Cons: Its a bit tired, but in a nice way.
Location: The docks with the Aquarium, SS Great Britain. Shops, theatre, restaurants. So central.
I didn't expect much, Marriott Royal is tired, I just wanted somewhere with a swimming pool to meet my daughter and grandchildren halfway between London and Torquay in half term. but what a joy it turned out to be. The warmth and kindness of the staff more than made up for areas that needed a revamp (they are actually doing that now) The breakfast was great, comfy beds, and of course its position right by Bristol docks and cathedral is second to none. I would take my family there again and again. I cannot praise highly enough and I am used to staying in 5star hotels.

Posted by , from Torquay on 18 Feb 2018

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4 out of 5

Amazing hotel staff

We had Andrea who welcomed our family and was extremely helpful and professional. Her upstanding and kindness was extremely impressive and much appreciate!

Posted by , from San Antonio, TX on 17 Jan 2018

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About the Bristol Marriott Royal Hotel

Location College Green, Bristol, England BS1 5TA

Property Features

Bristol Marriott Royal Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You'll find a business centre on site. WiFi is free in public spaces. Event space at this hotel measures 3595 square feet (334 square metres) and includes conference rooms. A 24-hour fitness centre, spa services, and concierge services are also featured at the business-friendly Bristol Marriott Royal Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Bristol hotel.

  • 1 building
  • 266 guestrooms or units
  • 7 levels
  • 3595 sq ft of conference space
  • 334 sq. m of conference space
  • Built in 1868
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (13.1 km / 8.1 mi)
  • Train station: Bristol Temple Meads Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bristol Marriott Royal Hotel offers 266 forms of accommodation with laptop-compatible safes and free newspapers. Pillowtop beds feature Egyptian cotton sheets. 49-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and at the weekend from 7 AM to 11 AM.

Miller and Carter – This steakhouse specialises in British cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.

  • Golfing nearby

Spa Services

Lavish Salon & Spa has 3 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel may place an authorization for credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests must present the same credit card at check-in that was used at time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)
  • Fee for in-room wireless Internet: GBP 4.99 per day (rates may vary)
  • Self-parking fee: GBP 17 per day
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Marriott Royal Hotel
  • Marriott Royal Hotel
  • Bristol Marriott Royal
  • Marriott Royal
  • Marriott Bristol
  • Bristol Marriott

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.