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4.2 out of 5

"Friendly staff, lovely rooms, very clean, great location, lovely breakfast and all round great hotel! " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Our customers tell us they can't get enough of Mercure Bristol Holland House's central location. During your stay, you're just a quick walk from St. Mary Redcliffe Church. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 275 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy international cuisine while dining at The Urban Bar & Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Queen Square and Bristol Hippodrome Theatre

Classic Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Twin Room, 1 Single Bed (or Classic Twin room)

Bed Count 1 Single Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Spacious)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Bristol Holland House ratings based on 26 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Bristol Holland House

Everyone (12) Couples (8) Business (2) Friends (1)
3 out of 5

Posted by on 18 Feb 2020

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5 out of 5
Friendly staff, lovely rooms, very clean, great location, lovely breakfast and all round great hotel!

Posted by on 12 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Emily

Thank you for leaving your review. we are glad to see you enjoyed your time with us.

4 out of 5

Posted by on 15 Jul 2019

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5 out of 5
Great stay, good price, early check in, great pool, really pleased!

Posted by on 6 May 2019

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2 out of 5
There was a loud party going on in the space below our room which went on until 1am, we had to call up reception and then move rooms in the middle of the night.

Posted by on 29 Apr 2019

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4 out of 5
Bit tired, mattress was well used, it cost £3.60 for a bottle of Pepsi and the pool was over chlorinated with lots of children. Maybe school holidays but not what I expect from a ‘Spa’ hotel. And there is no spa 😑.

Posted by on 16 Apr 2019

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4 out of 5

Posted by on 18 Mar 2019

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5 out of 5

City hotel

Large Privilege room Good seating for two people Nespresso coffee Fridge

Posted by , from mk on 6 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Nice hotel, a bit dated

Nice staff, gave me a free upgrade. Room was very spacious with much light. Room perks( coffee machine, bath robes, free soft drinks) compensated for the general state of building. The windows had mould, the shower handles were covered in lime scale. The air conditioning wasn’t working.

Posted by , from bristol on 13 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silviu Prioteasa Duty Manager

5 out of 5

Good location, short walk to the shopping centers

Pros: Location and cleanliness
Cons: 2 pillows each
Location: Close to shops, university and restaurants
Spent overnight in the hotel. Very clean and comfortable. Only slight grumble is that the pillow was too soft, there were 3 pillows on the bed but my partner got there first! Room air con worked well

Posted by , from northants on 11 Dec 2017

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Comment from Hotel Management

7 Feb 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silviu Prioteasa Duty Manager

About the Mercure Bristol Holland House

Location Redcliffe Hill, Bristol, England BS1 6SQ

Renovations + Closures

This property is closed from 2 April 2020 to 3 July 2020 (dates subject to change).

The following facilities are closed for Christmas Day (25 December) and Christmas Eve (24 December):

  • Dining venue

Property Features

Mercure Bristol Holland House offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 10150 square feet (943 square metres) and includes conference centres. The eco-friendly Mercure Bristol Holland House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bristol hotel is smoke free.

  • 275 guestrooms or units
  • 5 levels
  • 10150 sq ft of conference space
  • 943 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bristol (BRS-Bristol Intl.) (13.8 km / 8.5 mi)
  • Train station: Bristol Temple Meads Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bristol Holland House offers 275 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Urban Bar & Kitchen – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Holland
  • Holland House Mercure Bristol
  • Mercure Bristol Holland House
  • Mercure Bristol Holland House Hotel
  • Mercure Holland Hotel
  • Mercure Holland House
  • Mercure Holland House Hotel
  • Mercure Holland House Hotel Bristol
  • Mercure Hotel Holland House
  • Mercure House Hotel
  • Accor Holland Hotel Bristol
  • Mercure Holland House Bristol Hotel Bristol
  • Mercure Bristol Holland House Hotel Spa
  • Mercure Bristol Holland House Hotel
  • Mercure Bristol Holland House Bristol
  • Mercure Bristol Holland House Hotel Bristol

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.