Skip to main content
Beginning of main content
4.1 out of 5

"Friendly staff, lovely rooms, very clean, great location, lovely breakfast and all round great hotel! " More

By a verified traveller on Wed 12 Feb 2020

Enter dates to see availability

Select your room to view prices

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£65* Per night/room 14 Jun - 15 Jun

Privilege, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Twin Room (Classic)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Spacious)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Mercure Bristol Holland House's central location. During your stay, you're just a quick walk from St. Mary Redcliffe Church. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 275 rooms over 5 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy international cuisine while dining at The Urban Bar & Kitchen
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the cleanliness, spaciousness and overall comfort
  • Within a 15-minute walk of Queen Square and Bristol Hippodrome Theatre

Mercure Bristol Holland House ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Bristol Holland House

Everyone (12) Couples (3) Friends (1)
3 out of 5

Posted by on 18 Feb 2020

Was this review helpful to you?
5 out of 5
Friendly staff, lovely rooms, very clean, great location, lovely breakfast and all round great hotel!

Posted by on 12 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

18 Feb 2020 by Emily

Thank you for leaving your review. we are glad to see you enjoyed your time with us.

4 out of 5

Posted by on 15 Jul 2019

Was this review helpful to you?
5 out of 5
Great stay, good price, early check in, great pool, really pleased!

Posted by on 6 May 2019

Was this review helpful to you?
2 out of 5
There was a loud party going on in the space below our room which went on until 1am, we had to call up reception and then move rooms in the middle of the night.

Posted by on 29 Apr 2019

Was this review helpful to you?
4 out of 5
Bit tired, mattress was well used, it cost £3.60 for a bottle of Pepsi and the pool was over chlorinated with lots of children. Maybe school holidays but not what I expect from a ‘Spa’ hotel. And there is no spa 😑.

Posted by on 16 Apr 2019

Was this review helpful to you?
4 out of 5

Posted by on 18 Mar 2019

Was this review helpful to you?
5 out of 5

City hotel

Large Privilege room Good seating for two people Nespresso coffee Fridge

Posted by , from mk on 6 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

14 Apr 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5

Nice hotel, a bit dated

Nice staff, gave me a free upgrade. Room was very spacious with much light. Room perks( coffee machine, bath robes, free soft drinks) compensated for the general state of building. The windows had mould, the shower handles were covered in lime scale. The air conditioning wasn’t working.

Posted by , from bristol on 13 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

18 Mar 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silviu Prioteasa Duty Manager

5 out of 5

Good location, short walk to the shopping centers

Pros: Location and cleanliness
Cons: 2 pillows each
Location: Close to shops, university and restaurants
Spent overnight in the hotel. Very clean and comfortable. Only slight grumble is that the pillow was too soft, there were 3 pillows on the bed but my partner got there first! Room air con worked well

Posted by , from northants on 11 Dec 2017

Was this review helpful to you?
Comment from Hotel Management

7 Feb 2018 by Silviu Prioteasa,Duty Manager

We very much appreciate your comments regarding your stay at the Mercure Bristol Holland House Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silviu Prioteasa Duty Manager

About the Mercure Bristol Holland House

Location Redcliffe Hill, Bristol, England BS1 6SQ

Renovations + Closures

This property is closed from 18 December 2020 to 5 January 2021 (dates subject to change).

The property is closed between 21 December and 3 January.

Due to COVID-19, this property’s food and beverage options may be limited.

The property is closed: Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 10150 square feet (943 square metres) and includes conference centres. A fitness centre, multilingual staff, and concierge services are also featured at the eco-friendly Mercure Bristol Holland House. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bristol hotel is smoke free.

  • 275 guestrooms or units
  • 5 levels
  • 10150 sq ft of conference space
  • 943 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Bristol International Airport (BRS) (13.4 km / 8.3 mi)
  • Train station: Bristol (TPB-Bristol Temple Meads Train Station) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Bristol Holland House offers 275 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Urban Bar & Kitchen – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 15.00 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Holland
  • Holland House Mercure Bristol
  • Mercure Bristol Holland House
  • Mercure Bristol Holland House Hotel
  • Mercure Holland Hotel
  • Mercure Holland House
  • Mercure Holland House Hotel
  • Mercure Holland House Hotel Bristol
  • Mercure Hotel Holland House
  • Mercure House Hotel
  • Accor Holland Hotel Bristol
  • Mercure Holland House Bristol Hotel Bristol
  • Mercure Bristol Holland House Hotel Spa
  • Mercure Bristol Holland House Hotel
  • Mercure Bristol Holland House Bristol
  • Mercure Bristol Holland House Hotel Bristol

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
url importing http://www.ebookers.com/Bristol-Hotels-Mercure-Bristol-Holland-House.h1615109-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Bristol-Hotels-Mercure-Bristol-Holland-House.h1615109-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Bristol-Hotels-Mercure-Bristol-Holland-House.h1615109-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.