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- Air-conditioned rooms with 24-hour room service, satellite TV and minibars
- Free WiFi
- Enjoy local cuisine while dining at Laguna Kitchen and Bar
- Buffet breakfast served daily for a fee
- Take a swim in the indoor pool or soak in the spa tub
- Indulge with body wraps, facials or hot stone massages at The Laguna Health and Spa
- Services include dry cleaning/laundry, concierge services and luggage storage
- On-site recreation includes a health club and a steam room
- Guests like the room service and restaurant
- Steps from New Theatre and St. David's
Park Plaza Cardiff ratings based on 10 verified reviews
Guest reviews for Park Plaza Cardiff
18 May 2019 by .
Thank you for your feedback and for taking the time to write about your experience. We are delighted to see that you enjoyed your stay. We look forward to your next stay.
30 Dec 2018 by Angela
Thank you for your recent review and scoring us 4 out of 5. We look forward to welcoming you back in the future.
30 Dec 2018 by Angela
Thank you for your recent review and scoring us 4 out of 5. It is lovely to read that you enjoyed your stay. We look forward to welcoming you back in the future.
1 Nov 2018 by Angela
Thank you for spending the time to give us a review. Kind Regards Angela Horton Assistant Front Office Manager
26 Aug 2018 by Daniel
Thanks for your review. It was great to read your daughter had a great birthday here. We look forward to welcoming you back soon.
29 Jul 2018 by Daniel
Dear reviewer, Thank you for your recent review. It was great to read that you enjoyed your stay, we look forward to welcoming you back to Cardiff soon. Kind regards, Daniel Bell Front Office Manager
Close to city centre
26 Feb 2018 by Daniel
Dear Lee, Thank you for your feedback. I was delighted to read that you really enjoyed stay. Kind regards, Daniel Bell Front Office Manager
1 Jun 2017 by jday
Thank you for your review on the Park Plaza. I'm so sorry that the stay did not meet your expectations. I do hope that you will return to allow us to demonstrate our usual standards of service.
Book a "quiet" room!!!!!
Gut am Rande der Fussgängerzone gelegen
22 May 2017 by jday
Thank you for your review of the Park Plaza.
About the Park Plaza CardiffLocation Grey friars Road, Cardiff, Wales CF10 3 AL
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, a steam room, and spa services are also featured at the business-friendly Park Plaza Cardiff. This 4-star Cardiff hotel is smoke free.
- 129 guestrooms or units
- Built in 2005
- Dining venue
- Bar or lounge
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Wedding services available
- Fireplace in lobby
- No smoking on site
Family Friendly Amenities
- Indoor pool
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
- Airport: Cardiff (CWL-Cardiff Intl.) (24.6 km / 15.3 mi)
- Train station: Cardiff Queen Street Station (0.7 km / 0.4 mi)
Park Plaza Cardiff offers 129 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Cardiff hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- Satellite channels
- Coffee maker
- Shower and tub combination
- Housekeeping (daily)
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily.
- Hot stone massage
- Deep tissue massage
- Spa tub in spa
- Steam room in spa
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 2 PM
- Minimum check-in age is 18
Special check-in instructions:
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
- No rollaway/extra beds available
- No cots (infant beds) available
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: GBP 14.95 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Park Plaza Cardiff Hotel
- Park Plaza Hotel
- Park Plaza Cardiff
- Park Plaza Cardiff Wales
- Park Plaza Cardiff Hotel Cardiff
- Cardiff Park Plaza
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property has received its official star rating from Visit Wales.