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4.4 out of 5

"Lovely hotel, stayed there a few times close enough to the centre " More

By a verified traveller on Sun 03 Feb 2019

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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 28 Apr - 29 Apr

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed (Tree Line View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Park Plaza Cardiff's great location. During your stay, you're just a quick walk from Principality Stadium. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy local cuisine while dining at Laguna Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or aromatherapy at The Laguna Health and Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Principality Stadium and Cardiff Castle

Park Plaza Cardiff ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza Cardiff

Everyone (10)
5 out of 5

Posted by on 28 Jun 2021

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4 out of 5

Posted by on 24 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Kate Jacyna

Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.

4 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Kate Jacyna

Dear Guest, Thank you for your feedback. We hope to welcome you back in the future.

4 out of 5
Lovely hotel, stayed there a few times close enough to the centre

Posted by on 3 Feb 2019

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Comment from Hotel Management

18 May 2019 by .

Thank you for your feedback and for taking the time to write about your experience. We are delighted to see that you enjoyed your stay. We look forward to your next stay.

4 out of 5

Posted by on 21 Dec 2018

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Comment from Hotel Management

30 Dec 2018 by Angela

Thank you for your recent review and scoring us 4 out of 5. We look forward to welcoming you back in the future.

4 out of 5
Good hotel ,good ambiance.Ecellent friendly, helpful staff in reception,restaurant and bar.

Posted by , from Gwent on 22 Nov 2018

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Comment from Hotel Management

30 Dec 2018 by Angela

Thank you for your recent review and scoring us 4 out of 5. It is lovely to read that you enjoyed your stay. We look forward to welcoming you back in the future.

5 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Angela

Thank you for spending the time to give us a review. Kind Regards Angela Horton Assistant Front Office Manager

5 out of 5
My Husband and daughter spent one night they both loved it. It was our daughters birthday weekend mentioned it at booking, on arrival they found a birthday card in the room. She was ever so excited. Thank you we will be back again as a family for a long weekend 😀

Posted by on 23 Aug 2018

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Comment from Hotel Management

26 Aug 2018 by Daniel

Thanks for your review. It was great to read your daughter had a great birthday here. We look forward to welcoming you back soon.

5 out of 5
Was pleasantly surprised everything at the hotel was excellent.

Posted by on 27 Jul 2018

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Comment from Hotel Management

29 Jul 2018 by Daniel

Dear reviewer, Thank you for your recent review. It was great to read that you enjoyed your stay, we look forward to welcoming you back to Cardiff soon. Kind regards, Daniel Bell Front Office Manager

4 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

28 Sep 2019 by Kate Jacyna

Thanks for staying with us. We appreciate your feedback! Kind Regards

Property Features

Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. 1 hot tub, a steam room, and spa services are also featured at the business-friendly Park Plaza Cardiff.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Cardiff Queen Street Station (0.7 km / 0.4 mi)

Room Amenities

Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Park Plaza
  • Park Plaza Cardiff
  • Park Plaza Hotel Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Wales
  • Cardiff Park Plaza
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.