88% Based on 2388 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

Park Plaza Cardiff puts you in the heart of Cardiff, within just a 10-minute stroll of popular attractions like Cardiff University and National Museum Wales. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy TVs with satellite channels, and all 129 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, in-room massages, safes, and hairdryers are available.

A relaxing day at The Laguna Health and SPa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Laguna Kitchen and Bar, serves local cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the health club, spa tub, and steam room. Business travelers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas and laundry facilities. Breakfast is available daily.

Attractions within a 10-minute walk of this 4-star Cardiff hotel include Cardiff Castle and Principality Stadium.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£66 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (City Hall Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend out of 2388 reviews

Excellent 1275
Good 779
Average 205
Poor 77
Terrible 52
Value <span>4.0</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A hot tub, a steam room, and spa services are also featured at the business-friendly Park Plaza Cardiff. This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (19.8 km / 12.3 mi)
  • Train station: Cardiff Queen Street Station (0.7 km / 0.4 mi)

Room Amenities

Park Plaza Cardiff offers 129 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Cardiff's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and SPa. Services include hot stone massages, massages, facials and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP12.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza Cardiff Hotel
  • Park Plaza Hotel
  • Park Plaza Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel Cardiff
  • Cardiff Park Plaza

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Parking Discount Offer

Book a stay in any room or rate category and receive 20% off parking at NCP Car Park (Greyfriars Road).


Full details provided at check-in. Guests must validate parking ticket at hotel reception. Offer is not valid if parking is pre-booked online or at other parking locations. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

This property has received its official star rating from Visit Wales.