4.4 out of 5

"Nice and clean Hotel, very friendly staff, great location. Highly recommended! " More

By a verified traveller on Mon 21 May 2018

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Hotel Description

Our customers tell us they enjoy Clayton Hotel Birmingham's central location. During your stay, you're just a quick walk from Bullring Shopping Centre. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 2012, this 4-star hotel has 174 rooms over 7 floors. Each room includes amenities such as free WiFi and a TV.

  • Air-conditioned rooms with 24-hour room service, TVs and premium bedding
  • Free WiFi
  • Enjoy a bite to eat at Grill Restaurant, a brasserie that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Within a 15-minute walk of Bullring Shopping Centre and Birmingham Cathedral

Deluxe Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£60 per night

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King & Single room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clayton Hotel Birmingham ratings based on 12 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Clayton Hotel Birmingham

Everyone (11) Couples (1)
5 out of 5
Clean, friendly reception staff and great selection for breakfast

Posted by on 11 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Jessica

Dear Guest, Thank you for taking the time to review your recent stay with us. We are pleased to read that you enjoyed our hotel and facilities and appreciate your kind words. We look forward to welcoming you back very soon. Kind Regards, Clayton Birmingham

5 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

6 Nov 2018 by Fran

Thank you for your feedback, We look forward to welcoming you back very soon, With Kind Regards, Clayton Hotel Birmingham

5 out of 5
Nice and clean Hotel, very friendly staff, great location. Highly recommended!

Posted by on 21 May 2018

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Comment from Hotel Management

23 May 2018 by Fran

Hello, Thank you for reviewing your stay with us. We are pleased to read that you largely enjoyed your stay and we look forward to welcoming you back very soon. With Kind Regards, Clayton Hotel Birmingham

2 out of 5

Modern hotel

Very noisy heating. Shower floods bathroom due to a modern half screen. Had very little sleep as night club / music in hotel . Very hard to relax .

Posted by , from Gloucestershire on 21 Dec 2017

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5 out of 5
Pros: Cleanliness and the restaurant the breakfast was superb
Great location with super staff spotlessly clean and great food

Posted by on 12 Dec 2017

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5 out of 5

Perfect night in

It was a bit of shock that your room gets charged £5 for ‘tray fees’. This is basically room service. This isn’t just a one off fee, it’s everytime you call for room service. We had a bucket of ice ordered and when we checked out there was £5 to pay and then they explained. They do say that ‘if you want something to your room, get it yourself’. Not so much the best hospitality really.

Posted by , from birmingham on 5 Nov 2017

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2 out of 5

meant to be 4* but I wouldn't even rate it 2*

I stayed with my mother- hotel is meant to be 4* but they didn't even have complimentary tea and coffee facilities in the restaurant/bar. I've stayed in travel lodge in bullring, although they are 3* but they still offer complimentary tea/coffee facilities for guests in their restaurant/bar!! I had a twin room and the bed was not comfortable. Hotel looks nice when you enter it, but they do say: " never judge a book by its front cover." A clean but average hotel. Wouldn't visit it again.

Posted by , from berkshire on 22 Oct 2017

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5 out of 5

Best Hotel

Location: near the train station and all the shops and bullring 2 mins walk away
Very good hotel great breakfast helpful staff nice big rooms smoking area with seats to sit down on and covered drinks in the bar bit steep

Posted by , from Hull on 17 Aug 2017

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4 out of 5

good clean hotel

I enjoyed my stay at the hotel la tour the hotel was very clean the staff was very friendly and the room was very clean and spacious the only down fall to the hotel was that in the morning the cleaners tried to get into our room 3 times before we left twice walking straight into our room while we was still in bed which I found very intrusive but overall I would stay there again thanks lee emery

Posted by , from birmingham on 6 Aug 2017

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Comment from Hotel Management

2 Oct 2017 by Fran

Hello Lee! Thank you for your review. i am pleased to read that you largely enjoyed your stay, however, I sincerely apologies for the disruption caused during your stay. i will ensure your feedback is passed on to the relevant departments to ensure that this does not happen again. I really hope that this does not hinder your opinion of our hotel and i would love to welcome you back very soon. With kind regards, Fran On behalf of team La tour

5 out of 5
Schwer ok alles ok hat spass gemacht restaurant war nicht schlecht

Posted by , from schweiz on 3 Apr 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Clayton Hotel Birmingham. Parking is available for a fee. This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 7 levels
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Birmingham (BHX) (15.2 km / 9.4 mi)
  • Train station: Birmingham Bordesley Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Clayton Hotel Birmingham offers 174 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Grill Restaurant – This brasserie specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Alvar Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cribs (infant beds) are available for GBP 15.00 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 per person (approximately)
  • Self-parking fee: GBP 15.00 per night
  • Nearby parking fee: GBP 7 per stay
  • Late check-out fee: GBP 30 (subject to availability)
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tour Birmingham
  • Hotel Tour
  • Tour Birmingham
  • Clayton Birmingham
  • Hotel La Tour

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.