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4.1 out of 5

"Well positioned, comfortable rooms, friendly and helpful staff. " More

By a verified traveller on Mon 09 Sep 2019

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Park Plaza Leeds. During your stay, you're just a quick walk from O2 Academy Leeds. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 187 rooms over 21 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and premium bedding
  • Free WiFi and wired Internet
  • Enjoy Asian cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Within a 10-minute walk of O2 Academy Leeds and Leeds Grand Theatre

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£44* Per night/room 28 Feb - 29 Feb

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Plaza Leeds ratings based on 28 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Plaza Leeds

Everyone (9) Couples (10) Business (1) Family (3) Friends (4) Other (1)
3 out of 5

Posted by on 16 Nov 2019

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5 out of 5
Well positioned, comfortable rooms, friendly and helpful staff.

Posted by on 9 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Erin

Dear Guest, Thank you for your feedback and it's great to hear you had such a comfortable and pleasant stay with us. We look forward to welcoming you back in the not too distant future. Kind Regards,

4 out of 5

Posted by on 28 May 2019

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Comment from Hotel Management

31 May 2019 by Erin

Dear Guest, Thank you for your scores and we are pleased you enjoyed your stay with us. We hope to welcome you back in the not too distant future. Kind Regards,

3 out of 5
I stayed here for business and the hotel was acceptable overall. The good points are a great city centre location, friendly and helpful staff and free WIFI. There was discounted parking at a nearby NCP car park. The breakfast was fairly good and the rooms were clean with nice bathrooms. However, the hotel room was freezing cold and took hours to warm up even with the heating set on its highest setting. Once the card key room was removed the heating went off so the room was cold again by the following evening. I was uncomfortably cold and this spoiled my visit. The restaurant where breakfast was served was very dark with red lighting and felt as though you were eating your breakfast in a brothel! The hotel room itself was rather dull and dark, not helped by the fact that there were works going on outside the room (which you were wanted about at check in) which meant you had to keep the curtains closed to avoid workmen looking directly into your room. Also the TV didn't work - it kept freezing so that you couldn't change channel/volume and after a while I gave up and switched it off. Overall a reasonable hotel but not up to the standard of say the Park Plaza in Westminster.

Posted by on 12 May 2019

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Comment from Hotel Management

19 May 2019 by Erin

Dear Guest, Thank you for your feedback and we are sorry to hear about the issues you experienced whilst staying with us. Rest assured we have passed this onto our Maintenance department for further investigation and we do hope that you were able to inform a member of our team to help you during your stay with us. We thank you for bringing this to our attention and do hope to have the opportunity to welcome you back and exceed your expectations in the future. Kind Regards,

4 out of 5
Comfortable Beds slept well Friendly staff. Easy access to city centre

Posted by on 12 Apr 2019

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Comment from Hotel Management

16 Apr 2019 by Erin

Dear Guest, Thank you for your review and we are thrilled you had a comfortable and enjoyable stay with us. We look forward to welcoming you back in the not too distant future. Kind Regards,

5 out of 5
Very helpful staff . Gave us great tips and directions.

Posted by on 9 Mar 2019

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Comment from Hotel Management

9 Mar 2019 by Erin

Dear Guest, Thank you for your review and it's great to hear you had a pleasant stay with us. We pride ourselves on our customer service and will pass your feedback onto the teams. We look forward to welcoming you back in the future. Kind Regards,

4 out of 5
Brilliant location next to shops and railway station. Sink cracked and decor a bit tired but overall we would stay again. We couldn’t open the windows so it was a bit hot at night. Breakfast was superb.

Posted by , from Liverpool on 9 Oct 2018

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Comment from Hotel Management

12 Oct 2018 by Erin

Dear John, Thank you for your review and we are sorry to hear about this issues you experienced whilst staying with us. We have passed this onto our Engineering Department for further investigation and thank you for bringing this to our attention. On a positive note we are pleased you found our location to your convenience and enjoyed the breakfast we have to offer here and hope to welcome you back in the future. Kind Regards,

5 out of 5

Nice hotel and beautiful view from 17th floor

Pros: Staff is patient and friendly and helping with all the questions you have
Location: You should check out the Trinity Leeds shopping center, especially in Christmas time, so many discounts on good stuff. All the sights are close
I was in Leeds for just a couple days and spent quite a lot of time in a hotel, the location is absolutely fantastic

Posted by on 1 Jan 2018

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4 out of 5
Nice friendly hotel conveniently located beside station and within easy walking distance of shops and restaurants

Posted by , from Scotland on 24 Aug 2017

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4 out of 5

Park Plaza....fast trip

Pros: Bed was huge and really comfy. Would definitely stay here again.
Cons: in bath , more conditioner, shampoo ecc is not enough for 2 person
Location: It is in a central position for all the restaurants and shops.
Room and location very good. Great location: close to train station, shopping plaza, cafes, restaurants, pubs and bars. Good facilities in the hotel in general.

Posted by , from dublin on 12 Sep 2016

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Comment from Hotel Management

5 Oct 2016 by Park Plaza Leeds

Dear Valued Guest, Thank you for taking the time to write your review. We are pleased you enjoyed your stay and appreciate your feedback. We will share the cons with our Housekeeping department upon which to improve. We look forward to welcoming you back in the future. Best Regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-friendly Park Plaza Leeds. This 4-star Leeds hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 21 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (14 km / 8.7 mi)
  • Train station: Leeds Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Park Plaza Leeds offers 187 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Park Plaza Leeds has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 for adults and GBP 14.95 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Leeds Park Plaza
  • Park Plaza Hotel Leeds
  • Park Plaza Leeds
  • Park Plaza Leeds Hotel Leeds
  • Park Plaza Leeds Hotel
  • Park Plaza Leeds Hotel
  • Park Plaza Leeds Leeds
  • Park Plaza Leeds Hotel Leeds

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.