4.4 out of 5

"Overnight stay to celebrate our daughters birthday. left it for a Sunday so we didn't have to take out a mortgage to stay in York on a Saturday night! ... " More

By a verified traveller on Tue 17 Oct 2017

Enter dates to see availability

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£64 per night

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, River View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Park Inn by Radisson York City Center ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Pleasant stay

Pros: clean, central, fully accessible to city centre
Cons: nothing
Overnight stay to celebrate our daughters birthday. left it for a Sunday so we didn't have to take out a mortgage to stay in York on a Saturday night! great deal at £70 for the night, we were upgraded on arrival to a water front view. Modern very clean room, spacious. lovely staff on arrival. Blue badge parking just at the front door!

Posted by , from Manchester on 17 Oct 2017

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2017 by GM

I am delighted you found such a great deal on the Sunday and hope your daughter enjoyed her birthday. Thank you for the review.

3 out of 5

Issues resolved

Pros: Our coach was able to park outside. Central position.
Cons: The breakfast. Excuses that they serve a great variety on the buffet does not make up for poor quality.
Location: Keeping to main roads was decent enough but to access some restaurants it was necessary to negotiate very poorly lit areas and stairs.
Room small but adequate for short stay. Very cold and took visit on second night by duty manager to resolve. Fellow travellers also experienced freezing cold rooms at night. No extra blankets provided as standard although available on request. Conflicting versions as to how room heating was managed, Hot breakfast costing GBP10 was cold and fresh fruit going off, full refund given. Also made to pay before entering dining room. Unable to organise refund on my credit card. Hot beverages at breakfast from machines and basic. Some towels left for re-use not folded (reason health hazard!) so how do they make the bed and fold some towels? Only duvet smoothed the bottom sheet was left as I had slept on it, creased. Duvet was hardly more than a sheet, few feathers and all in lumps. Hotel overpriced. Front of house staff all but one friendly and helpful.

Posted by , from London on 26 Sep 2017

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2017 by GM

Please accept my apologies for the problems you experienced with operating the heating; I appreciate it can be a little complicated at times. I am surprised to hear you questioned the freshness of the fruit as there is a very high turnover of the product and new supplies are delivered daily but the team would have been happy to address any problems you brought to their attention. With regards to the towels, the hotel operates a Responsible Business policy whereby towels are not refreshed automatically as part of the Save Water campaign. Again, we would have been happy to deliver fresh towels on request. I hope this goes some way to explaining the situation.

5 out of 5

Fab location on the river

We stayed here for 1 night in September for a special birthday. The staff were fantastic and even left a birthday card and treats in the room. Large choice at breakfast and the staff there couldn't do enough for you. Brilliant location for exploring York, right on the river and a few minutes walk from the train station. Only downside was the loud music (assume from the bar, we were on second floor) which went on until late, but it's to be expected on a weekend and staying on a higher floor would probably solve this.

Posted by on 13 Sep 2017

Was this review helpful to you?
4 out of 5

Good Location

Pros: The location
Hotel is in a great location for the city centre and not far to walk from the train station. Paid for a river view which was lovely. Nice clean room with fluffly white huge bath sheets which I love. Reception staff were very nice and helpful. Breakfast had a good choice but hot food was not very but then it is a buffet. Not sure if the scrambled eggs were real or powdered though? Would stay again but not entirely sure the room warranted the price we paid.

Posted by , from Durham on 15 Jul 2017

Was this review helpful to you?
5 out of 5

Lovely hotel

We had a really relaxing stay & the hotel is in the perfect location to enjoy the attractions in York .

Posted by on 12 Feb 2017

Was this review helpful to you?
4 out of 5

Birthday surprise for Girlfriend

Hotel was very safe and secure clean and tidy. Location was perfect. Staff were very pleasant and welcoming... would happily stay at this hotel again and would recommend it to friends.

Posted by on 29 Mar 2016

Was this review helpful to you?
5 out of 5

Southernersreturningnorth

We were warmly welcomed. We were given a room with a river view which added enjoyment when dark as opposite bank and river cruises were all lit up and you felt part of the scene. The staff were really obliging and informative about York, which is a few minutes to all the historic attractions. Friends who joined us for the day Were able to use hotel car parking facilities. The breakfast food was very very fresh and hot and well presented.

Posted by on 10 Mar 2016

Was this review helpful to you?
5 out of 5

Excellent location with stunning views

We visited York by train for an overnight stay to view the Flying Scotsman. The Hotel is conveniently close to the station and the National Railway Museum. Our room was very hi-tech with smart TV, USB and hdmi sockets and programmable multi-colour lights around the headboard. Everywhere was clean and in top decorative order. The view across the river to the Minster was fantastic from the 7th floor. Breakfast provided a large choice of tasty dishes and we enjoyed our evening meal in the bar. The Staff were particularly friendly and helpful. We recommend this hotel and would use it again if we visit York.

Posted by on 1 Mar 2016

Was this review helpful to you?
4 out of 5

Great location!

Great location,bit of a mix up with reservation when we arrived but staff we helpful. Only downside to the hotel is the lay out is very confusing. Let us check out later than expected which was great!!! All round good hotel for a short stay in York.

Posted by on 9 Jan 2016

Was this review helpful to you?
5 out of 5

Excellent Clean Friendly Hotel

Very happy with a one night business stay. Friendly helpful staff, very good breakfast and most comfortable room.

Posted by on 28 Dec 2015

Was this review helpful to you?

About the Park Inn by Radisson York City Center

Location North Street, York, England YO1 6JF

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)