4.2 out of 5

"A pleasant, clean, well-presented hotel, with helpful staff, and in an excellent location: only a short walk from the railway station but in a central ... " More

By a verified traveller on Sun 11 Feb 2018

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Hotel Description

Park Inn by Radisson York City Center puts you in the heart of York, within just a 10-minute stroll of popular attractions like York Dungeon and York Minster. Highlights at this hotel include a restaurant, a bar/lounge, and a conference centre.

All 200 rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. 24-hour room service, safes, and hairdryers are also available.

The restaurant, RBG Bar and Grill, serves international cuisine and is open for dinner. Conference space and meeting rooms are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3.5-star York hotel include Jorvik Viking Centre and Shambles.

Park Inn by Radisson York City Center ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Excellent location

A pleasant, clean, well-presented hotel, with helpful staff, and in an excellent location: only a short walk from the railway station but in a central position, next to the river. Although it's close to the centre, it is fairly quiet as it's not immediately surrounded by bars - these are mostly just a few minutes walk to the other side of the river. It's not quirky or boutique, but I was travelling to see family and not on a romantic break. As a woman travelling alone, I would add that the street on which the hotel stands is quiet in the evening as it has mostly offices. I felt safe to walk there after dark, but might have felt less comfortable had it been late at night.

Posted by , from Bristol on 11 Feb 2018

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3 out of 5

Had to change rooms

Pros: Breakfast staff were good
Cons: Outrageous bar prices
Heating not working, wash hand basin overflowing, had to move to another ‘superior’ room at increased rate

Posted by , from London on 5 Jan 2018

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5 out of 5

Pleasant stay

Pros: clean, central, fully accessible to city centre
Cons: nothing
Overnight stay to celebrate our daughters birthday. left it for a Sunday so we didn't have to take out a mortgage to stay in York on a Saturday night! great deal at £70 for the night, we were upgraded on arrival to a water front view. Modern very clean room, spacious. lovely staff on arrival. Blue badge parking just at the front door!

Posted by , from Manchester on 17 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by GM

I am delighted you found such a great deal on the Sunday and hope your daughter enjoyed her birthday. Thank you for the review.

3 out of 5

Issues resolved

Pros: Our coach was able to park outside. Central position.
Cons: The breakfast. Excuses that they serve a great variety on the buffet does not make up for poor quality.
Location: Keeping to main roads was decent enough but to access some restaurants it was necessary to negotiate very poorly lit areas and stairs.
Room small but adequate for short stay. Very cold and took visit on second night by duty manager to resolve. Fellow travellers also experienced freezing cold rooms at night. No extra blankets provided as standard although available on request. Conflicting versions as to how room heating was managed, Hot breakfast costing GBP10 was cold and fresh fruit going off, full refund given. Also made to pay before entering dining room. Unable to organise refund on my credit card. Hot beverages at breakfast from machines and basic. Some towels left for re-use not folded (reason health hazard!) so how do they make the bed and fold some towels? Only duvet smoothed the bottom sheet was left as I had slept on it, creased. Duvet was hardly more than a sheet, few feathers and all in lumps. Hotel overpriced. Front of house staff all but one friendly and helpful.

Posted by , from London on 26 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by GM

Please accept my apologies for the problems you experienced with operating the heating; I appreciate it can be a little complicated at times. I am surprised to hear you questioned the freshness of the fruit as there is a very high turnover of the product and new supplies are delivered daily but the team would have been happy to address any problems you brought to their attention. With regards to the towels, the hotel operates a Responsible Business policy whereby towels are not refreshed automatically as part of the Save Water campaign. Again, we would have been happy to deliver fresh towels on request. I hope this goes some way to explaining the situation.

5 out of 5

Fab location on the river

We stayed here for 1 night in September for a special birthday. The staff were fantastic and even left a birthday card and treats in the room. Large choice at breakfast and the staff there couldn't do enough for you. Brilliant location for exploring York, right on the river and a few minutes walk from the train station. Only downside was the loud music (assume from the bar, we were on second floor) which went on until late, but it's to be expected on a weekend and staying on a higher floor would probably solve this.

Posted by on 13 Sep 2017

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4 out of 5

Good Location

Pros: The location
Hotel is in a great location for the city centre and not far to walk from the train station. Paid for a river view which was lovely. Nice clean room with fluffly white huge bath sheets which I love. Reception staff were very nice and helpful. Breakfast had a good choice but hot food was not very but then it is a buffet. Not sure if the scrambled eggs were real or powdered though? Would stay again but not entirely sure the room warranted the price we paid.

Posted by , from Durham on 15 Jul 2017

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5 out of 5

Lovely hotel

We had a really relaxing stay & the hotel is in the perfect location to enjoy the attractions in York .

Posted by on 12 Feb 2017

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4 out of 5

Birthday surprise for Girlfriend

Hotel was very safe and secure clean and tidy. Location was perfect. Staff were very pleasant and welcoming... would happily stay at this hotel again and would recommend it to friends.

Posted by on 29 Mar 2016

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5 out of 5

Southernersreturningnorth

We were warmly welcomed. We were given a room with a river view which added enjoyment when dark as opposite bank and river cruises were all lit up and you felt part of the scene. The staff were really obliging and informative about York, which is a few minutes to all the historic attractions. Friends who joined us for the day Were able to use hotel car parking facilities. The breakfast food was very very fresh and hot and well presented.

Posted by on 10 Mar 2016

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5 out of 5

Excellent location with stunning views

We visited York by train for an overnight stay to view the Flying Scotsman. The Hotel is conveniently close to the station and the National Railway Museum. Our room was very hi-tech with smart TV, USB and hdmi sockets and programmable multi-colour lights around the headboard. Everywhere was clean and in top decorative order. The view across the river to the Minster was fantastic from the 7th floor. Breakfast provided a large choice of tasty dishes and we enjoyed our evening meal in the bar. The Staff were particularly friendly and helpful. We recommend this hotel and would use it again if we visit York.

Posted by on 1 Mar 2016

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About the Park Inn by Radisson York City Center

Location North Street, York, England YO1 6JF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3541 square feet (329 square metres) and includes conference centres. The eco-friendly Park Inn by Radisson York City Center also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star York hotel.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • 12 conference rooms
  • 3541 sq ft of conference space
  • 329 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (49.1 km / 30.5 mi)
  • Train station: York Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Inn by Radisson York City Center offers 200 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. 26-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

RBG Bar and Grill – This restaurant specialises in international cuisine and only serves dinner.Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP10.00 per person (approximately)
  • Self-parking fee: GBP12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.