"Hotel is nice, food is lovely, staff are friendly and helpful. Good breakfast and we also had afternoon tea which was really nice. Room was disappoi ... " More

By a verified traveller on Mon 26 Jun 2017

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Hilton York. During your stay, you're just a quick walk from Jorvik Viking Centre. 2 restaurants, 2 bars and a fitness centre are available. Built in 1986, this 4-star hotel has 131 rooms over 4 floors. Sofa beds and Smart TVs are available in all rooms.

  • Air-conditioned rooms with sofa beds, 24-hour room service and Smart TVs
  • Enjoy American cuisine at Applejacks, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests like the restaurant and room service
  • Steps from Jorvik Viking Centre and York Dungeon

Room, 1 Double Bed, Accessible (Alii)

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£86 per night

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Hilton York ratings based on 14 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton York

Everyone (9) Couples (3) Family (2)
5 out of 5
Very good location, well maintained with a lovely bar and restaurant

Posted by on 7 May 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for you five out of five review. Delighted to read you had a great stay and found the hotels location very good and the bar and restaurant lovely. Should your travels bring you back to the area we hope to welcome you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for your five out of five review. We look forward to welcoming you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 29 Dec 2018

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1 out of 5

Posted by on 14 Dec 2018

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5 out of 5
Great location and lovely helpful staff. First room very small ,cold and poor shower but quickly moved to bigger more comfortable room .parking very expensive but overall a very nice stay in beautiful town of York.

Posted by , from Scotland on 29 Oct 2018

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5 out of 5
Great location. Very comfortable clean rooms. Excellent breakfast.

Posted by on 11 Sep 2018

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2 out of 5

Cramped rooms for 4 people (2adults 2children).

Cramped room, not serviced properly no replacement water, tea coffee etc.

Posted by on 19 Dec 2017

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4 out of 5

Good location

Pros: Good location, friendly staff, good food.
Cons: Definitely the shower. Worst shower I have ever been in. Been in heavier rain. Room was stuffy and too hot. Fan was provided
Location: you are quite literally near to everything.
Hotel is nice, food is lovely, staff are friendly and helpful. Good breakfast and we also had afternoon tea which was really nice. Room was disappointing. We only booked a guest room but still - I've had better rooms at Premier Inn for half the price. Shower was a trickle. Ladies don't even attempt conditioner when you are washing your hair.

Posted by , from Northumberland on 26 Jun 2017

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2 out of 5

Expected better from a Hilton

Pros: We did enjoy our breakfast, was plenty of food and a good range to choose from. The serving staff were really nice made sure we had enough drinks.
We were very disappointed with our stay at this hotel. We booked this as a short break before our new baby arrives. To give us a bit of time just to relax. We found the bed to be the most uncomfortable. Very hard mattress, thin duvet and thin pillows and creaked with every little movement . As a result of this my partner didn't get much sleep. The bathroom wasn't the cleanest. Found hairs on floor and bath tub. Dirt around soap and toilet roll holders.

Posted by , from Newcastle on 12 Apr 2017

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4 out of 5

Excellent Hotel Spoilt by Guests

Pros: The best part of our stay was the breakfast....huge choice, self service and great staff. Great location.
Cons: The other guests....arguing in the corridors early evening, late at night and swearing in the bar. Having to pay for the car park.
Location: Loads to do and all in walking distance.

Posted by , from Northampton, UK on 3 Nov 2016

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Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1986
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (54.7 km / 34 mi)
  • Train station: York Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton York offers 131 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Applejacks – This restaurant specialises in American cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Valet parking fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton York Hotel
  • Hilton York
  • Hilton International York
  • York Hilton International
  • Hilton Hotel York
  • Hilton York Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.