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4.5 out of 5

"Will definitely return " More

By a verified traveller on Mon 02 May 2022

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Room, 1 Double Bed, Accessible (Alii)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£75* Per night/room 9 Oct - 10 Oct

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Triple Room (One Double Bed and One Single Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Fairfax House. 2 restaurants, 2 bars and a gym are available.

  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Steps from Fairfax House and York Army Museum

Hilton York ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton York

Everyone (8) Couples (2) Family (5)
5 out of 5
Will definitely return

Posted by on 2 May 2022

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Comment from Hotel Management

3 May 2022 by Hilton York

Dear Gordon, Thank you for your five out of five review. Happy to read you had a good stay and we look forward to welcoming you back again. Kind regards, Hilton York

4 out of 5
Room was a little tired but clean. Plug sockets were not in great locations and although the room had space where a roll out bed could have gone, we were told it wasn’t an option.

Posted by on 14 Aug 2021

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Comment from Hotel Management

17 Aug 2021 by Hilton York

Dear Anonymous, Thank you for taking a moment to post a review following your stay at Hilton York. Pleased to read that overall you had a good stay. Your comments regarding the plug sockets have been noted and will prove most useful when we come to update our products. We hope to welcome you back in the not too distant future. Kind regards, Hilton York

4 out of 5

Posted by on 7 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Hilton York

Dear Anonymous, Thank you for your four star review and we hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Hilton York

Dear Anonymous, Thank you for your five star review and we hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5
Great location and service. Credit to the brand and group of hotels

Posted by on 21 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Hilton York

Dear Anonymous, Thank you for your 5 out of 5 review. Delighted to read you had a great stay and found the location ideal and received excellent service from my team. I have shared your kind comments with them all as I am proud of my team. We hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Hilton York

Dear Anonymous, Many thanks for your review and for scoring us five out of five. We hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

4 out of 5
Friendly staff. Location to city center ideal. Outer toilet bowl not clean. Stair carpets frayed

Posted by on 8 Sep 2019

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Comment from Hotel Management

13 Sep 2019 by Hilton York

Dear Anonymous, Thank you for taking a moment to share your feedback following you stay. Thrilled to learn you had a good stay and found my team most friendly. Your comments regarding the cleanliness have been noted and passed onto the Head Housekeeper for their attention. We look forward to welcoming you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5
Great location/ walking distance to the city center and all sightseeings! friendly and helpful staff, tidy and clean rooms!!

Posted by on 10 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Hilton York

Dear Anonymous, Many thanks for your five out of five review. Delighted to read you had a great stay and enjoyed all aspects from the location to the clean and tidy rooms to my friendly and helpful team. It is a pleasure to receive such great feedback and we look forward to welcoming you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5
Very good location, well maintained with a lovely bar and restaurant

Posted by on 7 May 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for you five out of five review. Delighted to read you had a great stay and found the hotels location very good and the bar and restaurant lovely. Should your travels bring you back to the area we hope to welcome you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for your five out of five review. We look forward to welcoming you back soon. Kind regards, Phil Mcpeake General Manager

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Public spaces have WiFi for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference rooms. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4331 sq ft of conference space
  • 402 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: York Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton York offers 131 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 10:00 AM.

Hilton York has 2 restaurants serving breakfast, lunch and dinner.

Towers Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Covered self-parking fee: GBP 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton York Hotel
  • Hilton Hotel York
  • Hilton York
  • York Hilton
  • Hilton International York
  • York Hilton International
  • Hilton York Hotel York
  • Hilton York York
  • Hilton York Hotel
  • Hilton York Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.