16 Dec 2018 by Lora ball
thank you for your comments rating on your recent stay at holiday inn York city centre. im sorry to see you found the bed small. The beds are a standard 4ft x 6ft, should you require a larger size we can reallocate durig your stay or request a king size
25 Nov 2018 by Lora B
Thank you for your comments regarding your recent stay at holiday inn York city centre. I'm pleased you enjoyed your stay. I'm sorry to hear that our other guests were not as considerate to the needs of other guests. We will certainly look into training the reception team to managing this better in the future. I'm sorry to learn of your disappointment with the lift. Thank you for your comments regrading the customer service provided. We hope to welcome you back again soon.
29 Aug 2018 by yorkhi
Thank you for your feedback, I am disappointed to learn that you where not happy with your stay. The hotel is planning to install Air con in the next few months. We will look in to the feedback regarding the sofa bed springs.
6 Mar 2018 by Norbert
Thank you for staying with us! We are really appreciate your feedback! Kind Regards Norbert
13 Mar 2018 by Norbert
Thank you for staying with us. We much appreciate your feedback. Sorry to hear about your issue with a daily cleaning. We at Hotel 53 working hard to make every guest journey excellent. I do apologise if we didn't make it in your case! I we can do anything for you in the future, don't hesitate to ring or email us directly. Hope we can welcome you again in the near future. Kind Regards Norbert
8 Feb 2018 by Norbert
Thank you so much your feedback! Hope we could welcome back you soon!
23 Dec 2017 by Laura at hotel 53
Thank you for your wonderful review and comments regarding our location and rooms. We look forward to welcoming you back on your next visit to York. Kind regards Laura
18 May 2017 by Laura at hotel 53
Thank you for your review and comments. We do offer a limited access to wifi as well as a voucher code free of charge from reception .Our team is always happy to assist to ensure you can connect. Wifi does work in all bedrooms and public areas. Kind regards, Laura
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres). The business-friendly Holiday Inn York City Centre also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. This 3.5-star York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
Holiday Inn York City Centre offers 100 forms of accommodation which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Holiday Inn York City Centre has a restaurant serving light fare only.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.