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Apex City of Bath Hotel

4-star property
1 James Street West, Bath, England 020 3788 4841
Choose Dates
4.6 out of 5
Exceptional!
See all 25 Ebookers Reviews

"Hotel was very nice. very clean and have put some very sensible anti covid measures in place, but I had a general feeling that I expected more attenti ... " More

By a verified traveller on Mon 05 Oct 2020

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City Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£114* Per night/room 6 Jun - 7 Jun

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Double Room, Balcony (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Twin Room, 2 Single Beds (City)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Apex City of Bath Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Thermae Bath Spa. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This 4-star hotel has 177 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a sauna
  • Guests have really good things to say about the accommodation, from the cleanliness and nice bathrooms to the overall comfort and comfy beds
  • Steps from Theatre Royal Bath and 5 minutes on foot from Roman Baths

Apex City of Bath Hotel ratings based on 25 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Apex City of Bath Hotel

Everyone (12) Couples (6) Family (3)
5 out of 5

Posted by on 23 Dec 2020

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Comment from Hotel Management

24 Dec 2020 by James

Dear Guest, Thank you very much for your kind feedback! We hope to see you again soon! Kind regards, James

3 out of 5
Hotel was very nice. very clean and have put some very sensible anti covid measures in place, but I had a general feeling that I expected more attention to detail and service from a hotel at this price range. Some specific feedback; booked an Executive room that included Bath Robe and slippers, none were present in the room, so asked for them at reception and informed they only being supplied upon request because of Covid (not sure why?), when we returned to the room the bath robes were there, but no slippers, had to phone reception again to get the slippers. Also had to ask for towels and shampoos etc.. to be replaced on several occasions (we were staying for 3 nights) and also had to ask for preserves to be supplied at breakfast. I accept that none of the above are of major significance, but if I am paying a premium to stay in a top end hotel I do not expect to have to ask repeatedly for some of these items. Having said that, I would point out that the staff were exceptional at every point of contact, and the management did address an issue I had regarding use of the pool, but my trip just left me with the impression that the hotel were trying to cut corners to save money.

Posted by , from Gloucester on 5 Oct 2020

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5 out of 5
It was a pleasant stay. Me and my friends went and stayed for two nights and it was great. The location is superb as it is close to everything. The rooms were immaculate. I just wished there was better pillows and better breakfast menu but lots of breakfast cafes restaurants near by.

Posted by , from London on 11 Sep 2020

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Comment from Hotel Management

12 Sep 2020 by Dora Galicia

Dear Fariha, Thank you so much for taking your time to write a review about your last stay with us. We are so pleased to see that you found our hotel amazing and well located. Just as a reminder in you next visit, we are 24 hrs reception always happy to help you and do our best for your stay. We hope to see you in the nearest future once again. Kind regards, Dora Galicia

5 out of 5
Excellent hotel. Nice pool. Top breakfast. Friendly and helpful staff.

Posted by on 6 Sep 2020

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Comment from Hotel Management

8 Sep 2020 by James

Dear Guest, Thank you for your kind feedback! We are glad that you enjoyed the pool and breakfast! We hope you are looking forward to your next stay! Kind regards, Apex City of Bath Hotel

5 out of 5

Posted by on 30 Aug 2020

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Comment from Hotel Management

30 Aug 2020 by James

Dear Guest, Thank you very much for your kind feedback! We hope that you enjoyed your stay with us!

5 out of 5
near city centre, spacious room and very helpful staff

Posted by on 14 Aug 2020

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Comment from Hotel Management

16 Aug 2020 by Balazs

Dear Valued Guest, Thank you for taking the time to review our Hotel. I am glad that you had a fantastic stay with us and I hope to welcome you back again soon. Kind regards, Balazs

5 out of 5
From the moment we arrived we were greeted with a very friendly warm and professional welcome. Decor very modern and cool ! Literally can’t fault it and will 100% use when my daughter starts uni , great location and lovely staff .

Posted by on 6 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Laura M

Dear Guest We are delighted to hear that you had such a good impression of your recent stay with us, we appreciate your very kind words and we hope to have the chance of welcoming you soon again. Regards Laura M

5 out of 5
Great location, luxurious bedrooms and pool area. Seating in the bar could be more comfortable

Posted by , from Lancaster on 19 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by James

Hello Budcat! We are glad to hear that you found the location of the hotel was great for your visit and that you enjoyed the pool facilities as well! We hope to see you again soon!

4 out of 5

Posted by on 16 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by Vicki

Good Afternoon, Thank you very much for taking the time to fill out a response form in regards to your recent stay with us. I am pleased to see that you enjoyed your stay with us and we hope to welcome you back to the hotel in the future. Kind Regards, Vicki Apex City of Bath Reception

1 out of 5
Great hotel great staff and Dora the mexican woman was so helpful friendly and exceptional service.

Posted by on 10 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Stephanie

Good Morning, Thank you so much for taking the time to leave us such a lovely review - your feedback is greatly appreciated. I am pleased to hear that Dora was helpful throughout your stay. Your feedback and rating doesn't quite match up, if you were able to edit the rating then that would be wonderful! We do hope to welcome you back in the future. Kind regards, Stephanie Apex City of Bath Hotel Reception

About the Apex City of Bath Hotel

Location 1 James Street West, Bath, England BA1 2DA

Renovations + Closures

This property is closed from 23 February 2021 to 16 May 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Apex City of Bath Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3907 square feet (363 square metres) and includes conference centres. The business-friendly Apex City of Bath Hotel also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. This 4-star Bath hotel is smoke free.

  • 177 guestrooms or units
  • 4 levels
  • 3907 sq ft of conference space
  • 363 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Bristol International Airport (BRS) (30.6 km / 19 mi)
  • Train station: Bath (QQX-Bath Spa Train Station) (0.6 km / 0.4 mi)

Room Amenities

Apex City of Bath Hotel offers 177 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 49-inch LED televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Bath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10 AM.

Apex City of Bath Hotel has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apex City Bath Hotel
  • Apex Hotel
  • Apex City Bath
  • Apex City of Bath Hotel Bath
  • Apex City of Bath Hotel Hotel
  • Apex City of Bath Hotel Hotel Bath

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.