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4.1 out of 5

"Felt a bit dated but was very clean staff good ................... " More

By a verified traveller on Sun 15 Dec 2019

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Comfort Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£69* Per night/room 31 May - 1 Jun

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite, 1 Double Bed, Non Smoking (Separate Lounge)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Birmingham North Moor Hall Hotel, BW Premier Collection. During your stay, you'll be close to Drayton Manor Theme Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This 4-star hotel has 83 rooms over 2 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, reflexology or body treatments at The Spa
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the family-friendly amenities
  • 5 minutes by car from Sutton Park and 8 minutes from Belfry Golf Club

Birmingham North Moor Hall Hotel, BW Premier Collection ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Birmingham North Moor Hall Hotel, BW Premier Collection

Everyone (4) Couples (2)
4 out of 5
Felt a bit dated but was very clean staff good ...................

Posted by on 15 Dec 2019

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4 out of 5
The room was updated and modern. Would be nice to see the rest of the rooms to that standard

Posted by on 15 Dec 2019

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4 out of 5

Posted by on 22 Jul 2019

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5 out of 5

Vintage style v Modern hotels

Pros: Quality of staff and very clean
Cons: Move the smokers station well away from the front entrance to the hotel. Gives a very bad first impression.
Location: Perfect location for commute to city of Birmingham. A golfers paradise
A very good vintage style hotel doing it right. Traditional customer service as opposed to the modern chain type of hotels. A rexlaxing stay with good service from well trained, experience staff.

Posted by , from England on 29 Apr 2018

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4 out of 5

Good budget hotel with a homely feel

Well maintained grounds. Friendly staff. Good variety in breakfast selection.

Posted by , from rochester on 11 Oct 2016

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3 out of 5

Large room, nice enough staff but awful breakfast

The room was enormous, had a nice powerful shower and comfy bed. The decor throughout is dated and chinzy, pretty standard from Best Westerns though. The staff in general was pleasant. The self service breafast wasn't great - our order for teas and coffees was forgotten, as was my husband's request for scrambled egg and salmon. When it did arrive (for a £2 supplement), the egg was grey and rubbery. I asked for poached eggs which appeared far too quickly to have been made fresh. These too were grey!

Posted by on 17 Sep 2013

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5 out of 5
Relax trés bonne atmosphere Sejour formidable cosie

Posted by , from Mallorca espagne on 20 Nov 2018

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About the Birmingham North Moor Hall Hotel, BW Premier Collection

Location Moor Hall Drive, Four Oaks, Sutton Coldfield, England B75 6LN

Renovations + Closures

This property is closed from 14 February 2020 to 16 February 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Birmingham North Moor Hall Hotel, BW Premier Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a terrace, and multilingual staff are also featured at the eco-friendly Birmingham North Moor Hall Hotel, BW Premier Collection. Free self parking is available. This 4-star Sutton Coldfield hotel is smoke free.

  • 83 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Birmingham Airport (BHX) (23.5 km / 14.6 mi)
  • Train station: Sutton Coldfield Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Birmingham North Moor Hall Hotel, BW Premier Collection offers 83 forms of air-conditioned accommodation with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • DVD player
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.

Birmingham North Moor Hall Hotel, BW Premier Collection has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby

Spa Services

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Premier Moor Hall Hotel Sutton Coldfield
  • Best Western Premier Moor Hall Hotel
  • Best Western Premier Moor Hall Sutton Coldfield
  • Best Western Premier Moor Hall
  • Best Western Sutton Coldfield
  • Sutton Coldfield Best Western
  • Best Western Premier Moor Hall Hotel And Spa
  • BW Premier Collection Moor Hall Hotel Sutton Coldfield
  • BW Premier Collection Moor Hall Hotel
  • BW Premier Collection Moor Hall Sutton Coldfield
  • BW Premier Collection Moor Hall
  • Birmingham North Moor Hall Hotel, BW Premier Collection Hotel
  • Moor Hall Hotel BW Premier Collection Sutton Coldfield
  • Moor Hall Hotel BW Premier Collection
  • Moor Hall BW Premier Collection Sutton Coldfield
  • Moor Hall BW Premier Collection

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.