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5.0 out of 5

"Beautiful Hall, we stayed in the Clarissa which was a really lovely room in the old building, grounds were lovely, spa was very nice & the food was ex ... " More

By a verified traveller on Tue 04 Feb 2020

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£158* Per night/room 11 Jul - 12 Jul

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at New Hall Hotel & Spa. During your stay, you'll be close to StarCity. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, body treatments or manicures and pedicures at New Hall Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Guests have great things to say about the size of the guestrooms and the helpful staff
  • 6 minutes by car from Sutton Park and 11 minutes from Belfry Golf Club

New Hall Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for New Hall Hotel & Spa

Everyone (2) Couples (1)
5 out of 5
Beautiful Hall, we stayed in the Clarissa which was a really lovely room in the old building, grounds were lovely, spa was very nice & the food was excellent. Would definately go back & wouldn't hesitate to recommend it.

Posted by on 4 Feb 2020

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Comment from Hotel Management

8 Feb 2020 by Silvia Ruiz

Dear guest, Thank you for taking the time and trouble to send online guest feedback form following your recent visit to New Hall Hotel & Spa. We would personally like to thank you for your kind comments and are really genuinely delighted to see that our whole team helped to make your stay with us such a relaxing and memorable one. We are striving to deliver service above that expected and really deliver an experience that will be worth sharing positively with others known to you and also the wider audience. Thank you for choosing New Hall – we really do welcome your feedback and look forward to welcoming you back in the very near future. Best regards and thank you again, Silvia Ruiz Front Office Manager New Hall Hotel & Spa

5 out of 5

Castle Treat

Pros: Just about everything.
Cons: Nothing stood out.
We booked one of the premium rooms (each one is named) and were treated to a wonderfully spacious and comfortable room. The service, from reception to dining to other access of hotel facilities was excellent. We were fortunate to enjoy lovely weather so we could make the most of the beautiful grounds, and it is no wonder this is a very popular wedding venue. Food was excellent.

Posted by , from Southampton on 14 Jul 2017

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5 out of 5

Very good hotel. Lovely on the outside and inside.

Hidden away in Sutton Coldfield. Castle like. Moated. Beautiful inside. Warm. Great rooms and ensuite. Very good food. Excellent Spa. Good fun pitch and pu.

Posted by on 24 Oct 2016

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Comment from Hotel Management

9 Feb 2017 by GM New Hall

Dear Guest Thank you for the positive review, we are delighted that you enjoyed New Hall. Best wishes Gareth Davies General Manager

Property Features

New Hall Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. An indoor pool, a health club, and a sauna are also featured at the family-friendly New Hall Hotel & Spa. Smoking is allowed in designated areas at this 4-star Sutton Coldfield hotel.

  • 60 guestrooms or units
  • 2 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1212
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Miniature golf on site
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Sutton Coldfield Station (3.1 km / 1.9 mi)

Room Amenities

New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Satellite televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.

New Hall Hotel & Spa has a restaurant on site.

The Terrace Restaurant – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Fitness classes on site

Spa Services

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property Registry Number – 740017575
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 for adults and GBP 7.50 for children (approximately)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New Hall Hotel
  • New Hall Hotel Sutton Coldfield
  • New Hall Sutton Coldfield
  • New Hall Hotel And Spa
  • Hotel New Hall
  • New Hall Hotel & Spa Hotel
  • New Hall Hotel & Spa Sutton Coldfield
  • New Hall Hotel & Spa Hotel Sutton Coldfield

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.