"Great central location. Hotel abit rundown and noisy (walls are paper thin). " More
9 Jan 2023 by Jonathan
Dear Qaisar, thank you for leaving your feedback about the experience you had at the Mercure Manchester Piccadilly Hotel. I was very saddened to hear that we did not provide you with the high standard experience we usually offer to our guests, and I can assure you that your feedback will be shared with the senior management of the hotel. In regards to room and hotel quality, we are in fact looking for a full hotel refurbishment to start off within the next few months, so that hotel is refreshed, and the facilities match our service. Thank you for sharing your concerns with us. Sincerely, Jonathan Mc Shane, Guest Relations Associate.
17 Oct 2019 by Lydia
Dear Anon, Thank you for taking the time to leave a rating of the hotel. Regards,
15 Sep 2019 by Wes
Dear Anon, Thank you for taking the time to write your review and it's great to hear that you enjoyed your stay with us. I have passed your comments on to the relevant departments for continued assessment and improvements to our guest experience We look forward to welcoming you back in the near future Kind regards
24 Jul 2019 by Lydia
Dear Anon, Thank you for taking the time to leave a rating of the hotel.
13 Mar 2019 by Guest Relations Manager
Thank you for your review of the Mercure Manchester Piccadilly. It was great to receive your rating although a shame that the hotel did not stand out to you for all the right reasons; please do accept our apologies - we are reviewing refreshment of the property and will retain your feedback to assist us with this; we do hope that we may be able to welcome you back once the requisite works have been completed.
2 Apr 2019 by Guest Relations Manager
Thank you for your review of the Mercure Manchester Piccadilly. It was great to receive your rating and comments which will be shared with the team for future enhancements to service and will act as a motivating factor for them all moving forward - we hope we can welcome you back soon.
18 Feb 2019 by Guest Relations Manager
Thank you for your review of the Mercure Manchester Piccadilly. It was great to receive your rating and comments which will be shared with the team for future enhancements to service and will act as a motivating factor for them all moving forward - we hope we can welcome you back soon.
8 Jan 2019 by Guest Relations Manager
Thank you for your review of the Mercure Manchester Piccadilly. It was great to receive your rating although a shame that the hotel did not stand out to you for all the right reasons; please do accept our apologies - we continually monitor and share with the teams, all feedback received, so that we may improve and enhance services for the benefit of all guests moving forward. We do hope however that we may be able to welcome you to us in future
18 Nov 2018 by Guest Relations Manager
Thank you for your review of the Mercure Manchester Piccadilly. It was great to receive your rating and comments which will be shared with the team for future enhancements to service and will act as a motivating factor for them all moving forward - we hope we can welcome you back soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. WiFi is free in public spaces. A terrace, vending machine, and concierge services are also featured at the business-friendly Mercure Manchester Piccadilly Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Manchester hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Mercure Manchester Piccadilly Hotel offers 280 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
The Brasserie – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests driving to the property should contact this property in advance.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
