17 Feb 2020 by DoubleTree by Hilton at Ricoh Arena
Dear Fi, Thank you for sharing your experience with us. I am sorry to hear that your stay didn't meet your expectations. Thank you for your feedback; this will be reviewed by our management team. Kind regards,
5 Aug 2019 by DoubleTree by Hilton at Ricoh Arena
Dear Guest, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Kind regards,
7 May 2019 by DoubleTree by Hilton at Ricoh Arena
Dear Guest, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are delighted to hear that you enjoyed your stay with us. The team was very pleased to read your comments. We look forward to welcoming you again in the near future. Kind regards,
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is available in public spaces for a fee. The business-friendly DoubleTree by Hilton Coventry Building Society Arena also features a 24-hour fitness centre, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Coventry Building Society Arena was completed in 2016. This 4-star Coventry hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Free wired Internet
Available in some public areas: WiFi (surcharge)
Self parking (surcharge)
DoubleTree by Hilton Coventry Building Society Arena offers 121 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Flat-screen televisions come with premium cable channels. This Coventry hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
Faradays – This restaurant only serves breakfast.
The Mill Brasserie – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.