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3.8 out of 5

"Cleanliness in the room and bathroom was an issue. The rooms need a thorough clean " More

By a verified traveller on Sat 15 Feb 2020

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Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£51* Per night/room 15 Aug - 16 Aug

Room, 1 Queen Bed (Pitch View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite (Water)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Pitch View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at DoubleTree by Hilton Coventry Building Society Arena. During your stay, you'll be connected to the convention centre and just a quick walk from Ricoh Arena. Features include a restaurant, a 24-hour fitness centre and a bar. Built in 2015, this 4-star hotel has 121 rooms over 4 floors. All rooms offer free wired Internet and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service and coffee makers
  • Free wired Internet
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and convenience store
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Ricoh Arena and 13 minutes by car from Coventry University
  • Pets welcome for a fee

DoubleTree by Hilton Coventry Building Society Arena ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Coventry Building Society Arena

Everyone (3) Couples (2)
3 out of 5
Cleanliness in the room and bathroom was an issue. The rooms need a thorough clean

Posted by , from London on 15 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by DoubleTree by Hilton at Ricoh Arena

Dear Fi, Thank you for sharing your experience with us. I am sorry to hear that your stay didn't meet your expectations. Thank you for your feedback; this will be reviewed by our management team. Kind regards,

5 out of 5

Posted by on 29 Jul 2019

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Comment from Hotel Management

5 Aug 2019 by DoubleTree by Hilton at Ricoh Arena

Dear Guest, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Kind regards,

4 out of 5
Everything you'd hope for when visiting an event at the stadium or event hall.

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by DoubleTree by Hilton at Ricoh Arena

Dear Guest, Thank you for your review of the DoubleTree by Hilton at Ricoh Arena. We are delighted to hear that you enjoyed your stay with us. The team was very pleased to read your comments. We look forward to welcoming you again in the near future. Kind regards,

3 out of 5

Modern budget hotel

Pros: Covenient location
Friendly staff, mordern facilties but the room is still.

Posted by on 29 Apr 2017

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4 out of 5

Water suite room

Totally different to the one on pictures, they were brown stains on the carpet and soap marks on the whirlpool it was not worth the price. Please change the room colours it's dull in there. Other than that the hotel is nice and the staff are good. I loved the bed it was comfortable.

Posted by on 30 Aug 2016

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About the DoubleTree by Hilton Coventry Building Society Arena

Location Pheonix Way, Coventry, England CV6 6GE

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is available in public spaces for a fee. The business-friendly DoubleTree by Hilton Coventry Building Society Arena also features a 24-hour fitness centre, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Coventry Building Society Arena was completed in 2016. This 4-star Coventry hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Coventry Arena Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Coventry Building Society Arena offers 121 forms of air-conditioned accommodation with laptop-compatible safes and a safe. Flat-screen televisions come with premium cable channels. This Coventry hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Faradays – This restaurant only serves breakfast.

The Mill Brasserie – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Self-parking fee: USD 8.00 per day
  • Pet fee: USD 20 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Ricoh Arena Coventry
  • DoubleTree Hilton Hotel Ricoh
  • DoubleTree Hilton Ricoh Arena Coventry
  • De Vere At The Ricoh Arena Hotel Coventry
  • DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
  • DoubleTree by Hilton Coventry Building Society Arena Hotel
  • DoubleTree by Hilton Coventry Building Society Arena Coventry

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.