"Lovely apartment and check in was easy and efficient. Staff were all very friendly and helpful. " More
19 Oct 2023 by The Epic Team
Hi Conor, Thank you for taking the time to send your feedback. Your feedback is important for us to be able to know the things that we need to work on. I hope everything went well on your recent stay with Epic. Thank you again for sharing your thoughts, and we look forward to hosting you again soon!
28 Oct 2023 by The Epic Team
Hi Jayne, We're delighted to hear that you had a positive experience with your stay and check-in process. Your kind words about the lovely apartment and the friendly, helpful staff are greatly appreciated. We strive to provide our guests with a comfortable and enjoyable experience, and it's rewarding to know that we succeeded during your stay.If you ever plan to return or have any suggestions for improvement, please don't hesitate to share them. We look forward to hosting you again in the future. Thank you for choosing us for your stay.
4 Jul 2019 by Viviane
Dear Guest, Thank you so much for leaving this perfect rating and your lovely comments! We are delighted to see you enjoyed your EPIC experience to the fullest and would love to welcome you again! Kind Regards, Viviane Reservations Team
22 Apr 2019 by Viviane
Dear Guest, Thank you kindly for leaving this lovely feedback! I am delighted to see you enjoyed your EPIC stay in our beautiful city. We are always looking to ensure our guests' comfort so please do not hesitate to contact staff in case of any disturbance as we have noise policies in place and are happy to enforce them at any time. We do hope to welcome you again in the future! Kind Regards, Viviane Reservations Team
19 Apr 2019 by Viviane
Dear Guest, Thank you kindly for this lovely feedback! I advise you try one of our other properties next time, any other of them have lifts - I do apologise if this has inconvenienced you. We hope to be welcoming you again in the future! Kind Regards, Viviane Reservations Team
8 Dec 2017 by Aga
Dear Linzi, Thank you for a perfect 5* review! I am delighted you enjoyed yourself. Our staff at 24 hours reception desk is happy to assist with allocating an ideal room/apartment to your needs if you wish to stay with us again in the future for another EPIC experience. We look forward to your return! Kind regards, Aga Kur Front Office Shift Leader
WiFi is free in public spaces. This 3-star Liverpool hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
EPIC Aparthotel - Duke Street offers 14 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 52-inch Smart televisions come with digital channels. Housekeeping is provided on request.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
