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3.8 out of 5
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See all 6 ebookers Reviews

"We couldn't open the window. The tv control was useless. Couldn't turn the Tele on or off or change channels. " More

By a verified traveller on Sun 09 Jul 2017

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mercure Haydock Hotel ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Haydock Hotel

Everyone (2) Couples (4)
3 out of 5

Posted by on 31 Dec 2023

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Comment from Hotel Management

3 Jan 2024 by GM

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Haydock Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all your feedback has been taken on board and your comments have been full investigated. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steven Hayes General Manager

3 out of 5

Lovely hotel. But room was dated

We couldn't open the window. The tv control was useless. Couldn't turn the Tele on or off or change channels.

Posted by , from T on 9 Jul 2017

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5 out of 5

Great stay

We were married at the hotel. 20 years ago returned and was not disappointed we had a great time breakfast in the room was excellent very good value for money

Posted by on 14 Dec 2014

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4 out of 5

Good stay

Only stayed one night as we were going to a wedding in Wigan ,the staff were friendly ,the rooms were clean,air conditioning wasn't that good .Breakfast was a little dried up but that's not unusual for a buffet all in all good stay if we were in the area we'd stay again

Posted by on 24 Jun 2014

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4 out of 5

perfect treat for couples

went for our anniversary and didnt want to travel too far , just wanted comfort, pool and spa facilities. We were upgraded to junior suite and it was a lovely room, staff had the decency to explain may be some noise til midnight due to wedding function nearby but at midnight exactly!!! all fell silent and we had a fabulous sleep in comfy bed. Pool and sauna etc were great way to relax and not busy at all. Food in restaurant was beautiful and reasonably priced and staff were very polite and cheerful. Breakfast was equally impressive but the best by far was the afternoon tea- highly recommend it. Planning to return soon.

Posted by on 29 Oct 2013

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4 out of 5

Comfortable Weekend Stay

We were allocated a nicely decorated and well appointed room with comfortable twin beds at the rear of the hotel away from the M6 Motorway. As we were visiting friends we did not eat in the hotel, but all the staff we met were pleasant and helpful. Would definitely stay here again.

Posted by on 9 Mar 2012

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.