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4.0 out of 5

"First time weve stayed but very impressed. Polite and friendly staff, very efficient and accommodating. Relaxed bar area though a little chilly.aand a ... " More

By a verified traveller on Tue 05 Dec 2023

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£60* Per night/room 30 Jun - 1 Jul

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Mercure Milton Keynes. During your stay, you'll be within walking distance of Milton Keynes Museum. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include free supervised childcare, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from Bletchley Park and 8 minutes from National Bowl

Mercure Milton Keynes ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Milton Keynes

Everyone (5) Business (1) Couples (2) Family (1)
5 out of 5
First time weve stayed but very impressed. Polite and friendly staff, very efficient and accommodating. Relaxed bar area though a little chilly.aand acco

Posted by on 5 Dec 2023

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Comment from Hotel Management

26 Feb 2024 by MMK

Dear AngelaThank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We are also grateful for your kind words about the team, we will be sure to pass these along. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

4 out of 5
I liked the comfort of the executive bed, room was tidy. The breakfast was lovely served in a clean environment and was friendly. Room selection was good, very quiet, slept like a baby You could improve by introducing lifts my wife struggled the stairs since recovering from an operation. She was out of breath. Also deodorise rooms with lovely scents to eradicate odours, cigarette fumes etc Thank you Misheck

Posted by on 7 Nov 2022

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Comment from Hotel Management

21 Nov 2022 by Kerry - Operations Manager

Dear Misheck,We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

5 out of 5

Posted by on 8 Jan 2020

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5 out of 5

Posted by on 16 Sep 2019

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4 out of 5

Posted by on 6 May 2019

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5 out of 5

Comfortable stay

We were allocated a very comfortable and quiet room overlooking the golf course. The hotel is conveniently located for all amenities. Staff very friendly and welcoming. Room cleanliness excellent.

Posted by on 18 Mar 2017

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2 out of 5

So near but so far...

Pros: The reception staff were very friendly.
Cons: The manners of the barman, a simple "hello" or "good evening" would've helped so much!
Location: It's close to Central Milton Keynes but you need a car.
This was our third stay at this hotel and I doubt we'll be back! Checking in on a Friday evening just prior to a Murder Mystery event and the queue was growing. Luckily we were second in line so we only had a short wait - 15 minutes later and we were finally booked in! After dinner down town we decided to go for a drink in the bar, the barman was busy making cocktails so we waited, and waited and waited. The barman didn't say a word to us or even acknowledge our existence, the duty Manager, when she appeared likewise ignored us. After another 15 minute wait we left returning to our room. Now I know that this is personal preference but the room was extremely warm and coupled with the thickest duvet possible made it unbearable to sleep in, the bed wasn't particularly comfortable either. As we live locally I decided to go home at 1.30am, leaving my wife on her own, returning to have breakfast and pick her up later. Simply put, the breakfast wasn't worth the trip back. Tired food that had been out too long, sausages that looked undercooked although I would say that I had a fresh egg and the mushrooms were nice. As I said, it's probably personal preference but I don't like being ignored by staff when I'm waiting and I doubt I'll return here.

Posted by , from Milton Keynes on 12 Mar 2017

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2 out of 5

Never again!!!

My partner took me here for my birthday for 3 nights and ordered the superior room, which wasn't so superior. Firstly we went to our room to find the toilet was really dirty from the previous person and then noticed that the sink plug mechanism didn't work so we had to keep doing it manually. We went out for the evening and when we returned we decided to ask to be changed rooms to which we were downgraded as no other rooms were available. We had that option or got told we had to stay in the room we had already (with broken sink and dirty toilet). The new room we went to had a double bed and not a kingsize. The website states that all rooms should come with a kingsize bed and shows that all rooms have a jacuzzi bath! But we had a small bath with a broken plug yet again. Also we had black mould on the ceiling! The bed sheets were not changed for two nights, on the third night we had to write a note to ask for them to be changed. And also for an extra glass as we only got given one, we then got given a plastic cup from the bathroom that held toothbrushes. Overall it was a noisy, uncomfortable and unhygienic stay and I wouldn't recommend this to anyone.

Posted by on 9 Sep 2016

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4 out of 5

Great place for what we wanted

We wanted one night in MK and this hotel was just perfect. Great value too as the room rate shown at reception was 4 times what we paid. Breakfast was expensive at £15 each though! Food good, bar great., bed very comfy....what more could you ask for?

Posted by on 16 Apr 2014

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Mercure Milton Keynes. Self parking is free. A complete renovation of Mercure Milton Keynes was completed in February 2022. Smoking is allowed in designated areas at this Art Deco Milton Keynes hotel.

  • 103 guestrooms or units
  • 2 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Supervised kid's activities (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wolverton Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Mercure Milton Keynes offers 103 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. This Milton Keynes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2022.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Mercure Milton Keynes has a restaurant on site.

A hosted evening meal is available for a surcharge daily.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the full amount of the reservation 3 days prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 for adults and from GBP 7.95 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Hosted evening meal: GBP 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Hill Hotel
  • Abbey Hill Hotel Milton Keynes
  • Abbey Hill Milton Keynes
  • Abbey Hotel Milton Keynes
  • Abbey Milton Keynes
  • Mercure Abbey Hill Hotel
  • Mercure Hotel Abbey Hill
  • Mercure Hotel Milton Keynes Abbey Hill
  • Mercure Milton Keynes Abbey
  • Milton Keynes Abbey Hill
  • Mercure Milton Keynes Abbey Hill Hotel
  • Mercure Milton Keynes Abbey Hill
  • Mercure Abbey Hill
  • Mercure Milton Keynes Hotel
  • Mercure Milton Keynes Hotel
  • Mercure Milton Keynes Milton Keynes
  • Mercure Milton Keynes Hotel Milton Keynes

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.