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Hilton Cambridge City Centre

4-star property
20 Downing Street, Cambridge, England 020 3788 4841
Choose Dates
4.9 out of 5
Exceptional!
See all 7 ebookers Reviews

"Very nice staff and excellent place for a family stay. " More

By a verified traveller on Sun 16 Jan 2022

Points Of Interest

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£150* Per night/room 25 Jun - 26 Jun

King, Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Hilton Cambridge City Centre's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as a restaurant, a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Steps from University of Cambridge and Sedgwick Museum of Earth Sciences
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Cambridge City Centre ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Cambridge City Centre

Everyone (5) Family (1)
5 out of 5
Very nice staff and excellent place for a family stay.

Posted by on 16 Jan 2022

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Comment from Hotel Management

31 Jan 2022 by Janelle

Thanks for choosing to stay with us. We appreciate your feedback. I am glad to hear that your have enjoyed your stay.

4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Janelle

Thank you for the positive score and we are delighted that you enjoyed your time with us.

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Janelle

Thank you for the positive score and we are happy that you enjoyed your break at Hilton Cambridge City Centre

5 out of 5

Posted by on 24 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Janelle

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Wonderful hotel with great location, but what really made it special was the staff! Everyone of them we come across was very friendly and nothing was too much trouble. Valet parking was a god sent, and was really quick and easy. We were able to check in early as the room was ready and when I told the receptionist it was our anniversary when we came back to the room later that day we were treated with an anniversary card and some little treats! This place is worth every penny!

Posted by , from chichester on 20 Aug 2018

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5 out of 5

Excellent central location !

Pros: Location, Location, Location!!!!
Location: Most Central!!
Excellent central location .Walking distance to all the Colleges, the River Cam. Next door to John Lewis and the Grand Arcade Shopping Centre. Beautiful hotel.Highly recommend a stay here!!

Posted by , from Ireland on 1 Feb 2017

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5 out of 5
Das Hilton Cambridge ist sehr zentral gelegen uns deshalb hervorragend für die Erkundung der Stadt geeignet. Das Personal ist freundlich und zuvorkommend. Das Zimmer war für 4 Personen knapp in der Grösse, für 2 Tage aber ok.

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Janelle

Thank you for the positive score and comments, we are delighted that you enjoyed your time with us.

About the Hilton Cambridge City Centre

Location 20 Downing Street, Cambridge, England CB2 3DT

Renovations + Closures

The property is closed between 20 December and 4 January.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee. This 4-star Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • 3434 sq ft of conference space
  • 319 sq. m of conference space
  • Built in 2015
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Cambridge Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Bass & Bull Restaurant – This restaurant specialises in British cuisine and only serves breakfast.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cambridge City Hotel
  • Hotel Cambridge City
  • Crowne Plaza Cambridge
  • Crowne Plaza Hotel Cambridge
  • Hilton Cambridge City Centre Hotel
  • Hilton Cambridge City Centre
  • Hilton Cambridge City Centre Hotel
  • Hilton Cambridge City Centre Cambridge
  • Hilton Cambridge City Centre Hotel Cambridge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.