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4.7 out of 5

"Wonderful hotel with great location, but what really made it special was the staff! Everyone of them we come across was very friendly and nothing was ... " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Cambridge City Centre. During your stay, you're just a quick walk from University of Cambridge. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2015, this 4-star hotel has 198 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Just a 3-minute walk from Cambridge Corn Exchange and 6 minutes on foot from University of Cambridge
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hilton Cambridge City Centre ratings based on 11 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Cambridge City Centre

Everyone (8) Couples (1) Family (2)
4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by Janelle

Thank you for the positive score and we are delighted that you enjoyed your time with us.

5 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

12 May 2019 by Janelle

Thank you for the positive score and we are happy that you enjoyed your break at Hilton Cambridge City Centre

5 out of 5

Posted by on 24 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Janelle

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Wonderful hotel with great location, but what really made it special was the staff! Everyone of them we come across was very friendly and nothing was too much trouble. Valet parking was a god sent, and was really quick and easy. We were able to check in early as the room was ready and when I told the receptionist it was our anniversary when we came back to the room later that day we were treated with an anniversary card and some little treats! This place is worth every penny!

Posted by , from chichester on 20 Aug 2018

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5 out of 5

Excellent central location !

Pros: Location, Location, Location!!!!
Location: Most Central!!
Excellent central location .Walking distance to all the Colleges, the River Cam. Next door to John Lewis and the Grand Arcade Shopping Centre. Beautiful hotel.Highly recommend a stay here!!

Posted by , from Ireland on 1 Feb 2017

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5 out of 5

Overnight stay

Pros: Well decorated and comfortable
Cons: Nothing reslly
Location: Beautiful city lots to see and do.
A welcome respite from a hectic week at home. I felt most welcome and safe. The next morning I drove to Bishop's Stortford to be with my family for Christmas.

Posted by , from Wetherby on 26 Dec 2016

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4 out of 5

Conveniently situated and nice.

Pros: Convenient and the valet parking is good.
Location: Great
It is what you expect from a Hilton hotel with the benefit of being located in the middle of town.

Posted by on 26 Sep 2016

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5 out of 5

Great hotel - central Cambridge

Excellent stay at the Hilton Cambridge, stayed in a Junior Suite on the 4th floor. Celebrating our 35th wedding anniversary and the staff really looked after us. Drinks on arrival and a complimentary bottle of wine with a tray of freshly made macaroons. Room was fabulous .....the only downside would be no view from room 432 ...but the restaurant and bar have great views of Cambridge which we enjoyed. Would stay again.

Posted by , from West yorkshire on 7 Sep 2016

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4 out of 5

Great central hotel for colleges

Pros: Hotel clean with good sized rooms. Staff very helpful. Location within 5mins walk of Queens or St. Cat's colleges. Cons: Breakfast pricey. Parking £18 per night Evening meal also pricey (plus had to send my steak back as it was so cold it wouldn't melt the garlic butter on top). Very easy to clock up a very high cost overall. Recommend eating elsewhere as there are many good places to eat - inc. breakfast. (recommend The Copper Kettle - good full english £5.95) May 2013

Posted by on 10 May 2013

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5 out of 5
Das Hilton Cambridge ist sehr zentral gelegen uns deshalb hervorragend für die Erkundung der Stadt geeignet. Das Personal ist freundlich und zuvorkommend. Das Zimmer war für 4 Personen knapp in der Grösse, für 2 Tage aber ok.

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Janelle

Thank you for the positive score and comments, we are delighted that you enjoyed your time with us.

About the Hilton Cambridge City Centre

Location Downing Street, Cambridge, England CB2 3DT

Renovations + Closures

This property is closed from 24 March 2020 to 5 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference rooms. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee. A complete renovation of Hilton Cambridge City Centre was completed in 2018. This 4-star Cambridge hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 4 levels
  • 3434 sq ft of conference space
  • 319 sq. m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (STN-Stansted) (49.2 km / 30.6 mi)
  • Train station: Cambridge Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Cambridge City Centre offers 198 forms of air-conditioned accommodation with laptop-compatible safes and a safe. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.

Hilton Cambridge City Centre has a restaurant serving breakfast, dinner and light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 20.00 per pet, per stay, plus a deposit of GBP 20 per stay
  • Weight limit: 66 lb
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, contactless check-in and check-out are available and staff at the property wear personal protective equipment.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveller safety, contactless check-in and check-out are available and staff at the property wear personal protective equipment.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Valet parking fee: GBP 25 per night
  • Pet deposit: GBP 20 per stay
  • Pet fee: GBP 20.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cambridge City Hotel
  • Hotel Cambridge City
  • Crowne Plaza Cambridge
  • Crowne Plaza Hotel Cambridge
  • Hilton Cambridge City Centre Hotel
  • Hilton Cambridge City Centre
  • Hilton Cambridge City Centre Hotel
  • Hilton Cambridge City Centre Cambridge
  • Hilton Cambridge City Centre Hotel Cambridge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.