4.1 out of 5

"Firstly the staff are extremely nice, friendly and helpful who go that extra mile to help you out.. the hotel room was stunning, bargain for the price ... " More

By a verified traveller on Thu 15 Mar 2018

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Hotel Description

Our customers tell us that they enjoy the comfortable beds at Grey Street Hotel. During your stay, you're just a quick walk from Castle Keep. Enjoy features like free WiFi in public areas, plus a coffee shop/café and dry cleaning service. This 3.5-star hotel has 49 rooms. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and premium bedding
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/café
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute walk from Castle Keep and 8 minutes on foot from Chinatown
  • Pets welcome for a fee

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£53* Per night/room 5 Sep - 6 Sep

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grey Street Hotel ratings based on 12 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grey Street Hotel

Everyone (10) Couples (2)
5 out of 5

Posted by on 15 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Lottie

Thank you so much for your five star review, we're thrilled that you enjoyed your stay with us and hope to be able to welcome you back again soon. Grey Street Team x

4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Lottie

Thank you for your review, it's good to know that you enjoyed your stay with us. Hope to see you again soon. Grey Street Team x

5 out of 5
The staff members were incredibly helpful and welcoming.

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Lottie

Thank you for your lovely review, it's great to hear that you enjoyed your stay with us. We do hope you find an excuse to visit us again soon. Team Grey Street x

5 out of 5

Extremely nice staff

Firstly the staff are extremely nice, friendly and helpful who go that extra mile to help you out.. the hotel room was stunning, bargain for the price,, the location is ideal ... will definitely return to this hotel

Posted by on 15 Mar 2018

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Comment from Hotel Management

16 Mar 2018 by Lottie

What a lovely review, thank you so much! We're thrilled that you loved our team and hotel and look forward to seeing you again.

4 out of 5

Great location and stylishly redesigned

Friendly welcome; beautiful refurbishment; top central location in Grey St moments from the shops and restaurants/bars. Nicely and stylishly appointed rooms with very comfy beds. Great value

Posted by , from London on 17 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Lottie

Dear Al, Thank you for such a lovely review. We're thrilled that you enjoyed your stay and hope to welcome you back very soon. The Grey Street Team

4 out of 5

Nice hotel great location

Have stayed in Newcastle before but this hotel is in a great location it's been renovated at the moment but it's not a problem close to everything but still nice and quiet to stay in

Posted by , from a on 21 Feb 2017

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5 out of 5

Great hotel in a perfect location.

Pros: Friendly staff.
Location: Centrally located with great shopping nearby. River Tyne on your doorstep. Superb variety of restaurants on your doorstep.
Being centrally located we made the most of the amazing shopping, restaurants and superb architecture. Beautiful city loaded with facilities for everyone to enjoy.

Posted by , from Suffolk, england on 6 Dec 2016

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1 out of 5

Very incooperative

Ended up booking somewhere else and forfeiting the room fee.

Posted by on 15 Oct 2016

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4 out of 5

Overall a good hotel, very good location

There is some noise outside the hotel on the street, but it didn't affect me much. Good size room.

Posted by on 6 Oct 2016

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3 out of 5

Grey St Hotel

A clean, but tatty, hotel near to the central train station in Newcastle. Staff were pleasant and efficient. Unfortunately the bed was far too soft there was lots of noise from various compressors, so sleeping was difficult. The room was hot and the a/c was very noisy. Free wifi was incredibly slow (<100 kb/s) Breakfast was well-cooked and presented, but nothing stunning.

Posted by on 8 Sep 2016

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Property Features

There's a coffee shop/café on site. Public spaces have free WiFi. There are 3 meeting rooms available. The business-friendly Grey Street Hotel also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Coffee shop
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle (NCL-Newcastle Intl.) (11.8 km / 7.3 mi)
  • Train station: Newcastle Central Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Grey Street Hotel offers 49 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is 16

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: GBP 10.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grey Street Hotel Newcastle-upon-Tyne
  • Grey Street Newcastle-upon-Tyne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.