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4.3 out of 5

"Room was next to lifts which were very noisy rowdy guests at 1:30 in the morning and half drunk water bottle left in the room fridge! Breakfast in th ... " More

By a verified traveller on Fri 18 Jun 2021

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Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£71* Per night/room 26 Mar - 27 Mar

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Business Lounge Access, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Business Lounge Access, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Crowne Plaza Plymouth, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus 2 bars and an indoor pool.

  • Free WiFi
  • Enjoy local and international cuisine at Marco Pierre White, a steakhouse with ocean views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from Hoe Park and 7 minutes on foot from Theatre Royal, Plymouth

Crowne Plaza Plymouth, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Plymouth, an IHG Hotel

Everyone (5) Family (3)
5 out of 5

Posted by on 24 Oct 2021

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3 out of 5
Room was next to lifts which were very noisy rowdy guests at 1:30 in the morning and half drunk water bottle left in the room fridge! Breakfast in the penthouse was lovely with amazing sea view

Posted by on 18 Jun 2021

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5 out of 5
Excellent service. Staff were very friendly. Parking was a bit difficult to find however just parked in a disabled bay. Wanted to stay extra night however fully booked.

Posted by , from London on 25 Aug 2020

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4 out of 5
Very good hotel and location if you want to explore Plymouth.

Posted by , from Portsmouth on 24 Aug 2020

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5 out of 5
The reception staff extremely helpful on arrival and we enjoyed the swimming pool which had easy access. Hotel in very convenient location for the barbican and hoe.

Posted by on 25 Feb 2019

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5 out of 5
Perfect stay, clean room and great location Would definitely return

Posted by , from london on 2 Sep 2018

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Comment from Hotel Management

4 Sep 2018 by General Manager

Dear n, Thank you for taking the time to complete a review of your recent stays with us at the Crowne Plaza Plymouth. It is important that our guests provide feedback on their time with us. We appreciate your feedback highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback. Kind Regards, Kevin Byrnes

4 out of 5

Fabulous location for the Hoe and Barbican

Pros: Location, Breakfast, Swimming Pool and friendly staff
Cons: Better reclining chairs on sun deck (many were broken) More housekeeping staff
Location: Within walking distance of the Hoe, Barbican and the fabulous new Drakes Shopping Centre
Went for a 2 night short break. Buffet breakfast was one of the best I have had, with a wide choice and continuously stocked up. Fabulous views from the Penthouse Restaurant. Meal and Service at Dinner were good. Only reason I did not rate whole visit as excellent is that we had to chase reception four times from 3pm to get our room made up on our second day. It was eventually done at 7.00pm after we had finished getting ready to go out. Also rooms have limited storage for clothes with little or no drawer storage. I would still recommend staying here.

Posted by , from Guildford on 6 Aug 2018

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Comment from Hotel Management

6 Aug 2018 by General Manager

Dear Baxter, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. I am delighted to read you found your time with us to be so pleasant overall with noted areas for further improvement, which we will review and take action on where appropriate. Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

4 out of 5
Nice big comfortable room. Friendly helpful staff. Good variety of breakfast options.

Posted by on 17 Feb 2018

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Comment from Hotel Management

6 Apr 2018 by General Manager

Dear Guest, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

4 out of 5

hotel in great position walking distance for shops

Pros: location with parking
Cons: drinks are costly happy hour would be nice
Location: pubs clubs shops barbican walking distance
staff very good accommodation comfortable position of hotel priceless,loca

Posted by , from cornwall on 13 Feb 2018

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Comment from Hotel Management

6 Apr 2018 by General Manager

Dear Cornishman, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

About the Crowne Plaza Plymouth, an IHG Hotel

Location Armada Way, Plymouth, England PL1 2HJ

Property Features

Crowne Plaza Plymouth, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 7316 square feet (680 square metres) and includes conference rooms. The eco-friendly Crowne Plaza Plymouth, an IHG Hotel also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee. This 4-star Plymouth hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 7316 sq ft of conference space
  • 680 sq. m of conference space
  • Built in 1971
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Plymouth Station (2.1 km / 1.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Plymouth, an IHG Hotel offers 211 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Marco Pierre White – Overlooking the ocean, this steakhouse specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Drakes Lounge & Bar – On-site lobby lounge. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Plymouth
  • Holiday Inn Plymouth
  • Plymouth Holiday Inn
  • Holiday Inn Plymouth Hotel Plymouth
  • Holiday Inn Plymouth Hotel
  • Crowne Plaza Plymouth Hotel
  • Crowne Plaza Plymouth
  • Crowne Plaza Plymouth, An Ihg
  • Crowne Plaza Plymouth an IHG Hotel
  • Crowne Plaza Plymouth, an IHG Hotel Hotel
  • Crowne Plaza Plymouth, an IHG Hotel Plymouth
  • Crowne Plaza Plymouth, an IHG Hotel Hotel Plymouth

You should know

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.