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4.4 out of 5

"Excellent service. Staff were very friendly. Parking was a bit difficult to find however just parked in a disabled bay. Wanted to stay extra night how ... " More

By a verified traveller on Tue 25 Aug 2020

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Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£71* Per night/room 23 May - 24 May

Executive Room, 1 King Bed with Sofa bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Twin Room, Multiple Beds, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Crowne Plaza Plymouth. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 1971, this 4-star hotel has 211 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and satellite TV channels in each room.

  • Air-conditioned rooms with 24-hour room service, satellite TV and fridges
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at Marco Pierre White, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the location
  • Steps from Hoe Park and 7 minutes on foot from Theatre Royal, Plymouth

Crowne Plaza Plymouth ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Plymouth

Everyone (4) Family (3)
5 out of 5
Excellent service. Staff were very friendly. Parking was a bit difficult to find however just parked in a disabled bay. Wanted to stay extra night however fully booked.

Posted by , from London on 25 Aug 2020

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4 out of 5
Very good hotel and location if you want to explore Plymouth.

Posted by , from Portsmouth on 24 Aug 2020

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5 out of 5
The reception staff extremely helpful on arrival and we enjoyed the swimming pool which had easy access. Hotel in very convenient location for the barbican and hoe.

Posted by on 25 Feb 2019

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5 out of 5
Perfect stay, clean room and great location Would definitely return

Posted by , from london on 2 Sep 2018

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Comment from Hotel Management

4 Sep 2018 by General Manager

Dear n, Thank you for taking the time to complete a review of your recent stays with us at the Crowne Plaza Plymouth. It is important that our guests provide feedback on their time with us. We appreciate your feedback highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback. Kind Regards, Kevin Byrnes

4 out of 5

Fabulous location for the Hoe and Barbican

Pros: Location, Breakfast, Swimming Pool and friendly staff
Cons: Better reclining chairs on sun deck (many were broken) More housekeeping staff
Location: Within walking distance of the Hoe, Barbican and the fabulous new Drakes Shopping Centre
Went for a 2 night short break. Buffet breakfast was one of the best I have had, with a wide choice and continuously stocked up. Fabulous views from the Penthouse Restaurant. Meal and Service at Dinner were good. Only reason I did not rate whole visit as excellent is that we had to chase reception four times from 3pm to get our room made up on our second day. It was eventually done at 7.00pm after we had finished getting ready to go out. Also rooms have limited storage for clothes with little or no drawer storage. I would still recommend staying here.

Posted by , from Guildford on 6 Aug 2018

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Comment from Hotel Management

6 Aug 2018 by General Manager

Dear Baxter, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. I am delighted to read you found your time with us to be so pleasant overall with noted areas for further improvement, which we will review and take action on where appropriate. Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

4 out of 5
Nice big comfortable room. Friendly helpful staff. Good variety of breakfast options.

Posted by on 17 Feb 2018

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Comment from Hotel Management

6 Apr 2018 by General Manager

Dear Guest, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

4 out of 5

hotel in great position walking distance for shops

Pros: location with parking
Cons: drinks are costly happy hour would be nice
Location: pubs clubs shops barbican walking distance
staff very good accommodation comfortable position of hotel priceless,loca

Posted by , from cornwall on 13 Feb 2018

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Comment from Hotel Management

6 Apr 2018 by General Manager

Dear Cornishman, Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth, a recent addition to the Crowne Plaza family and winner of Best Accommodation at the Plymouth City & Waterfront Awards 2017 which was held in October. It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times. Once again, thank you for your feedback and I look forward to welcoming you back again on your next visit to our wonderful city. Kind Regards, Kevin Byrnes General Manager

About the Crowne Plaza Plymouth

Location Armada Way, Plymouth, England PL1 2HJ

Property Features

Crowne Plaza Plymouth offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 7316 square feet (680 square metres) and includes conference rooms. The eco-friendly Crowne Plaza Plymouth also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of Crowne Plaza Plymouth was completed in June 2017. This 4-star Plymouth hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7316 sq ft of conference space
  • 680 sq. m of conference space
  • Built in 1971
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Exeter (EXT-Exeter Intl.) (77.5 km / 48.2 mi)
  • Train station: Plymouth Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Plymouth offers 211 forms of air-conditioned accommodation with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Marco Pierre White – Overlooking the ocean, this steakhouse specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Drakes Lounge & Bar – This lobby lounge specialises in international cuisine and serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Plymouth
  • Holiday Inn Plymouth
  • Plymouth Holiday Inn
  • Holiday Inn Plymouth Hotel Plymouth
  • Holiday Inn Plymouth Hotel
  • Crowne Plaza Plymouth Hotel
  • Crowne Plaza Plymouth Hotel
  • Crowne Plaza Plymouth Plymouth
  • Crowne Plaza Plymouth an IHG Hotel
  • Crowne Plaza Plymouth Hotel Plymouth

You should know

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.