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"Room small but functional. Breakfast good, but pictures in room offered rustic toast with avocado and poached eggs. None of this was available at this ... " More

By a verified traveller on Mon 20 Mar 2023

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Twin Room, 2 Single Beds (SweetRoom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£45* Per night/room 7 Jul - 8 Jul

Double Room, 1 Double Bed (SweetRoom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Portsmouth Centre. During your stay, you're just a quick walk from University of Portsmouth. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at FOGGS
  • English breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests like the breakfast and bar
  • 11 minutes by foot from Gunwharf Quays and a 4-minute drive from Portsmouth International Port
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ibis Portsmouth Centre ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Portsmouth Centre

Everyone (3) Couples (4) Family (3)
5 out of 5
.

Posted by on 9 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Fernanda

Dear Alan,Thank you for taking the time to score the hotel.I hope that you will stay again for what, I am certain, will be yet another pleasant experience.Kind regards,Fernanda IglesiasGuest Relations

4 out of 5
Room small but functional. Breakfast good, but pictures in room offered rustic toast with avocado and poached eggs. None of this was available at this hotel which was disappointing.

Posted by on 20 Mar 2023

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Comment from Hotel Management

21 Mar 2023 by Fernanda

Dear Sharon,Thank you for your review. I am happy to know that yours was, on the whole, a pleasant experience. We hope that you will stay again and give us the opportunity to exceed established expectations.Kind regards,Fernanda IglesiasGuest Relations

1 out of 5
cramped room and bathroom, lucky we were both of very low weight and stature. Limited viewing on tv, pillows too thick and hard, lounge/dining/bar looked like an office rental space, dinner food not to my taste, electric cables all over the place in bedroom, poor sound proofing I could hear next door occupants snoring, showering and talking and moving about their room, and lastly excessive charges for 25th because of rail strike, blatent profiteering.

Posted by on 29 Jun 2022

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Comment from Hotel Management

30 Jun 2022 by Fernanda

Dear Kenneth, Thank you for letting us know about your stay. I am disappointed to read that yours wasn’t a wholly pleasant experience but would like to express my gratitude for your candour and the assurance that your feedback has been received. If we are able to improve on any of the aspects that you note in your review, please be assured that the needful will be done with a view to ensuring that your next stay is more positive. We appreciate your feedback and look forward to welcoming you back. Kind regards,

5 out of 5
Good

Posted by on 16 Mar 2022

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Comment from Hotel Management

23 Mar 2022 by Fernanda

Dear Pauline, Thank you for taking the time to write a review. We are glad to know that yours was a positive experience and hope that we have the occasion to welcome you back soon. Kind regards

4 out of 5
Well located for town centre and close to Gun Wharf Quays. Hotel has relaxed atmosphere and helpful staff. Rooms are modern and compact but don’t feel cramped. Only exception is bathroom which is small; toilet seems to have been crammed into the corner and would be awkward for larger, or elderly, people to use.

Posted by on 30 Dec 2021

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Comment from Hotel Management

7 Jan 2022 by Fernanda

Dear Alan, Thank you for your review. I am so glad to read that you enjoyed your time with us and hope that you will stay again for what, I am certain, will be yet another pleasant experience. Kind regards,

3 out of 5
One side of the hotel is located across the road from an extremely noisy student bar. The music was so loud there was no chance of falling asleep before midnight when it closed. Very frustrating when staying at this hotel for work and needing to be up early

Posted by on 15 May 2021

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Comment from Hotel Management

17 May 2021 by Fernanda Iglesias

Dear guest, Thank you for taking the time to tell us about your experience. . I am disappointed to read that yours wasn’t a wholly pleasant experience but would like to express my gratitude for your candour and the assurance that your feedback has been received. Kind Regards

2 out of 5
Staff were all lovely! However after 10pm both inside and outside the hotel was very noisy!! I felt as though I was woken every hour

Posted by on 27 Mar 2021

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Comment from Hotel Management

19 Apr 2021 by GM

Thanks for your feedback. We had to deal with a guest with mental issue and was removed of the premise. I am sorry for any inconvenience it might have caused. Kind regards

5 out of 5

Posted by on 13 Jan 2021

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Comment from Hotel Management

15 Feb 2021 by GM

Glad you had a good time! Hope to see you again. Kind regards

4 out of 5
The hotel is really close to the shops and theatre, a ten minute walk to Gunwharf Quays and a few more minutes to the historic dockyard . On site parking is a bonus. The room is small but adequate but the bathroom is tiny. A larger person would struggle although the shower was good.

Posted by on 5 Nov 2019

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5 out of 5
Quick check in & some flexibility about parking due to a change in our travel arrangements

Posted by on 28 Sep 2019

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. The eco-certified ibis Portsmouth Centre also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 4 levels
  • Conference rooms
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Portsmouth Harbour Station (1.5 km / 0.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ibis Portsmouth Centre offers 144 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

FOGGS – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Uncovered self-parking fee: GBP 12 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Centre Hotel Portsmouth
  • ibis Portsmouth Centre
  • Accor Portsmouth Centre
  • ibis Portsmouth Centre Hotel
  • Ibis Portsmouth Centre Hotel Portsmouth
  • ibis Portsmouth Centre Hotel
  • ibis Portsmouth Centre Portsmouth
  • ibis Portsmouth Centre Hotel Portsmouth

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.