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3.9 out of 5

"Cleanliness is main attribute. I've no further comment. " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Novotel Reading Centre. During your stay, you're just a quick walk from John Lewis Reading. Features include a fitness centre, laundry facilities and self-parking (surcharge). All rooms offer LCD TVs and separate bathtubs and showers.

  • All rooms offer 24-hour room service, LCD TVs and separate bathtubs and showers
  • Enjoy international cuisine while dining at GourmetBar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a computer, laundry facilities and a car charging station
  • On-site recreation includes a fitness centre and a playground
  • Guests really like the accommodation for the comfy beds and spaciousness
  • 12 minutes by car from University of Reading and 13 minutes from Madejski Stadium
  • Pets welcome for a fee (restrictions apply)

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Novotel Reading Centre ratings based on 9 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Reading Centre

Everyone (1) Business (1) Couples (2) Family (3) Other (1)
3 out of 5
Cleanliness is main attribute. I've no further comment.

Posted by on 24 Feb 2020

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Comment from Hotel Management

8 Apr 2020 by Raquel

Dear guest Thank you very much for your feedback! Kind Regards

4 out of 5
When we arrived the pool didn’t work and told us it was out of order, when we paid mostly for the use of the hotel. When the pool reopened in the evening. We was disappointed in the facilities and don’t think we would stay again. The only nice part was the friendly reception team.

Posted by on 2 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Miguel Povoa

Dear Friend, We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was good to have you, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If we don't see you again, please have a pleasant holidays and that 2019 will be an amazing year for all of us. Sincerely, Miguel Póvoa I Sales and Marketing Coordinator I Novotel Reading Centre I Reading RG11DP

5 out of 5
Great excellent customer service veryclean close to all amenities. Staff vey friendly. Hotel felt very safe and secure

Posted by on 18 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Miguel Povoa

Dear friend, We very much appreciate your comments regarding your stay at the Novotel Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Póvoa I Sales and Marketing Coordinator I Novotel Reading Centre I Reading RG11DP

3 out of 5

Noisy

Nice enough hotel and so well placed for Reading station BUT I checked in late...the hotel was full and I was given a room over the main Street. The sound proofing was poor and I got very little sleep. Will stay again but would book early and ask for a room at the rear.

Posted by on 23 Nov 2017

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3 out of 5

Good hotel service lacking

Arrived on Sunday night to be told the Car park was closed as it was being painted! Could have emailed me ahead of time to let me know. Second night I could not get into the car park as there was no one on the desk to open the gate. Shampoo and complementarity items not re filled. Finally when I ordered room service it was nearly an hour before it arrived with no apology. Nice clean hotel but service let it down.

Posted by on 25 Mar 2016

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4 out of 5

Good overnight stay

Excelllent value for money. Very comfortable beds. Ideal location. Staff are always excellent.

Posted by on 25 Jan 2016

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5 out of 5

Great for a base outside London

Location is great for train station and city centre shops. Room was spacious, clean and comfy. Even had a bluetooth speaker. Staff were very accommodating to special requests.

Posted by on 27 Oct 2015

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4 out of 5

Late night stay

Everything was spot on. The only problem was as a mature adult and sober to boot. I was not allowed to purchase a late night drink from the bar.

Posted by on 16 Sep 2014

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4 out of 5

Over night stay sat 22 march exhausting !

I have emailed the hotel although I have not had a reply hotel was great but the room was so so hot the three of us did nt get no sleep the air did not work and we saw every hour on the cliock. Dthe receptionist took details in morning our room number was 904 she said that they were havering problems with the walks air con and someone ellease floor above us had also complained. Was supposed to be a relaxing night away we were going shopping the next day but were so exhausted we cane home and were in bed by tea time. It was my daughters treat and she was very upset and very exhausted, my money wad wasted and I am still waiting a reply sent email direst to hotel which the receptionist said to do please come back to this complaint . Would use you again but very upset from the whole experience

Posted by on 25 Mar 2014

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Renovations + Closures

This property is closed from 27 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Novotel Reading Centre offers its guests a fitness centre, multilingual staff, and laundry facilities. The family-friendly Novotel Reading Centre also features 24-hour room service, a television in common area, and a water dispenser. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Reading hotel is smoke free.

  • 106 sq. m of conference space
  • Charging station for electric cars
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: London (LHR-Heathrow) (44.8 km / 27.9 mi)
  • Train station: Reading Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodation at Novotel Reading Centre offers a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower. Business-friendly amenities include desks and telephones.

  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Separate shower and tub
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.

GourmetBar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 18 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Reading Centre
  • Novotel Reading Centre
  • Accor Reading Centre
  • Novotel Reading Centre Hotel Reading
  • Reading Novotel
  • Novotel Reading Centre Hotel
  • Accor Reading Centre
  • Reading Novotel
  • Novotel Reading Centre Hotel
  • Novotel Reading Centre Reading
  • Novotel Reading Centre Hotel Reading

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.