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Bournemouth Highcliff Marriott Hotel

4-star property
105 St. Michael's Road, Bournemouth, England 020 3788 4841
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3.6 out of 5
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See all 25 Ebookers Reviews

"The property location is great and the bed is comfortable. However the hotel is old. We stayed at the cottages and it needs a lot of renovation. The ... " More

By a verified traveller on Tue 28 May 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Bournemouth Highcliff Marriott Hotel. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1864, this 4-star hotel has 160 rooms over 4 floors. Enjoy your stay with amenities like a Smart TV and a fridge in each room.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and fridges
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes an outdoor tennis court and a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Bournemouth Beach and Bournemouth International Centre

Family Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Coastguard)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bournemouth Highcliff Marriott Hotel ratings based on 25 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bournemouth Highcliff Marriott Hotel

Everyone (14) Couples (8) Business (1) Family (1)
2 out of 5
Old dated furniture, handles missing in drawers. Old creaky flooring, could hear whenever someone upstairs got out of bed - and it wasn't just a slight noise but it felt like thumping noise. Could hear every step from the corridor. There were water leaks stains on the ceiling. An inch gap between floor and entrance door made sure that room was bright regardless of time of the day. Overall disappointing, property definitely not 4 stars, more like 2 stars - at least for quality of accommodation.

Posted by on 16 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Front Desk Team

Dear Guest, we are sorry to hear this feedback but appreciate your honesty. We will pass this on to our maintenance team. All the best for the future.

5 out of 5

Posted by on 25 Jul 2019

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Comment from Hotel Management

27 Jul 2019 by Front Desk Team

Thank you for taking the time to leave your feedback, we really appreciate it. We are glad to see that you really enjoyed your stay. We look forward to welcoming you back again soon.

3 out of 5
The property location is great and the bed is comfortable. However the hotel is old. We stayed at the cottages and it needs a lot of renovation. The sauna was not working as well. The flooring at the hotel and the cottages squeak when you step. It woke us up during the night and early morning when someone else was walking up and down the stairs. Not what I would expect for a 4 star hotel and what we paid for. We could have spend much less and got much more value for our money.

Posted by on 28 May 2019

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Comment from Hotel Management

28 May 2019 by Front Desk Team

Thank you very much for your feedback. We hope to see you again soon!

2 out of 5
We were put in the cottages - although these are large rooms they were very dated. The carpet was bright orange with brown flowers on it, paint was peeling from the bath panel and walls plus the tiles in the bathroom were peeling up. The sitcom didn’t work and it was just very very old fashioned - even had a trouser press from the 50s!

Posted by on 27 Apr 2019

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Comment from Hotel Management

27 Apr 2019 by Front Desk Team

Dear Guest, Thank you for taking the time to leave your feedback, we really appreciate it. We are sorry to see that you did not like your room in the cottages due to finding them outdated. We will take this feedback on board to improve for our future guests. Kind regards

5 out of 5
The hotel bar and Brasserie Blanc restaurant were really lovely.

Posted by on 8 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Front Desk Team

Thank you for your review, we appreciate your feedback.

5 out of 5
This Marriott hotel exceeded my expectations. Staff were delightful, location with sea views was great, and bar area was nice. Our room was comfortable although the bathroom was tired and cold.

Posted by , from London on 8 Oct 2018

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5 out of 5

Fantastic Bournemouth break at the Marriott.

Hotel staff were fantastic. The hotel has a lovely feeling to it. Smart but nice and relaxed. The location is fantastic if you want access to the beach and pier. Would definitely stay again.

Posted by , from Kent on 9 Apr 2018

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3 out of 5

Great location

Photo & description of family room on website somewhat misleading as was expecting 2 double beds and got one king size and a small (and rather uncomfortable, very aged) sofa bed. That said, room was clean and comfortable and very quiet. Indoor pool was great.

Posted by on 12 Feb 2018

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4 out of 5

Close to beach and walking distance from town

Lovely position , room was a little tired could do with upgrade. Nice atmosphere and amenities

Posted by , from oxford on 4 Jan 2018

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4 out of 5

Good position for beach ,town,walks & restaraunts.

Lovely hotel &facilities but room at back needed deep cleaning & was very hot. Air conditioning noisy so with windows open you could hear street shouting and noisy traffic difficult to sleep.

Posted by , from uk on 28 Oct 2017

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About the Bournemouth Highcliff Marriott Hotel

Location 105 St. Michael's Road, Bournemouth, England BH2 5DU

Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

Bournemouth Highcliff Marriott Hotel offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Bournemouth Highcliff Marriott Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bournemouth hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 buildings
  • 260.8 sq. m of conference space
  • Built in 1864
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bournemouth (BOH-Bournemouth Intl.) (10.8 km / 6.7 mi)
  • Train station: Bournemouth Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Bournemouth Highcliff Marriott Hotel offers 160 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

On-site venue – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve on-site parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.5 for adults and GBP 7.95 for children (approximately)
  • Fee for in-room wireless Internet: GBP 12 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 12 per day
  • Nearby parking fee: GBP 18 per day
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bournemouth Highcliff
  • Bournemouth Highcliff Marriott
  • Bournemouth Highcliff Marriott Hotel
  • Bournemouth Marriott Hotel
  • Highcliff Bournemouth
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  • Marriott Hotel Highcliff Bournemouth
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.