"Fabulous location, great facilities & wonderful staff! " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

The sightseeing around Suncliff Hotel - OCEANA COLLECTION gets good marks from our customers. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available. This 3-star hotel has 99 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at Atlantis
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a fitness centre, a sauna and racquetball/squash
  • Guests speak favourably about the value of their stay and the comfortable guestrooms
  • Within a 10-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Dogs welcome for a fee (restrictions apply)

Economy Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£53* Per night/room 1 Sep - 2 Sep

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room, Ocean View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Budget Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double Room, Terrace, Ocean View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suncliff Hotel - OCEANA COLLECTION ratings based on 10 verified reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Suncliff Hotel - OCEANA COLLECTION

Everyone (9) Couples (1)
4 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

3 out of 5
This place is old and dirty, beds are so uncomfortable. I think the bathroom was new but the room carpets and decor was ancient. The room stank of old socks. The food was designed for OAPs.l That’s for sure

Posted by on 16 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us. (details on the website) Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

4 out of 5
Very helpful staff on reception. The room was tired but adequate, but there was no explanation of how to turn on the TV. It transpired that you had to turn on a switch above the headboard, which was not obvious at all. The best part was being able to use the restaurant at theOcean Beach hotel where we usually stay.

Posted by , from Buckinghamshire on 28 Oct 2018

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Comment from Hotel Management

14 Nov 2018 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us on 01202 298350 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

5 out of 5

Beautiful hotel, fab facilities, sea view & balcon

Fabulous location, great facilities & wonderful staff!

Posted by on 18 Aug 2018

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Comment from Hotel Management

24 Aug 2018 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us on 01202 298350 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Oceana Collection Bournemouth

2 out of 5
The hotel needs an update money had been spent downstairs but not in the rooms and bathroom The staff in hotel are friendly but the welcome I received left a lot to be desired i booked the hotel which said it came with free parking when I booked in the manager said prove it in an abrupt way so first impression was not good The breakfast was good and staff where more friendly ,

Posted by , from northamptonshire on 24 Apr 2018

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2 out of 5

Disappointing!

The room was so small for 3 people and there was a lack of storage. There was no air con and no fans either - it was ridiculously hot! The room we had was up and down stairs which was difficult to manoeuvre a large case. Parking was a nightmare and people had selfishly parked over 2 spaces. It was a free for all between 3 hotels so you had no chance. Food was ok

Posted by , from Worcestershire on 26 Aug 2017

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3 out of 5

On east cliff close to beach

Pros: Staff very good especially Miguel who was very attentive and pleasant despite being the only waiter on duty.
Cons: Rooms need refurbishment, price of soft drinks is extreme at £2.30 FOR a can of fanta Bed quality could be better and carpets need replacing
Location: Close to town and pier
Would rate as 2.5 rather than 3 Paid over £220 FOR 2 night stay in a standard double and was quite disappointed. The room was very basic carpets stained, small holes in wall and bathroom door frame. Shower screen did not stop water from pooling on floor. Bathroom very small with toilet roll holder loose.. For the price paid I expected something better, could do with a fridge and fan in the room and room needs some refurbishment. Dinner in the hotel restaurant was okay but not special, but staff were very good. Unlikely to stay again

Posted by , from sussex on 22 Aug 2017

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3 out of 5

Lovely staff great location but

This hotel has really great staff and is in an amazing location unfortunately even though we paid extra for an ocean view although it was an amazing view the room was very dated windows had gaps so find was howling all the time so disturbed our sleep. Really needs s refurbishment bath room had damp and mould and was very cold. Both sister hotels are amazing and that's where we ate.

Posted by on 27 Jul 2017

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4 out of 5

Brilliant location. Easy access to beach and town

Pros: Location and staff. We also had a lovely breakfast in the nice spacious dining area.
Cons: re-carpeting
Location: Right near to walks on the beach. Easily walk to the town centre for great shops.
My family and I stayed one night of 31 July 2016 (my 50th Birthday). We had a lovely time, but one thing that would have made it more special was if we was able to sit in the lounge area with my birthday cake I had brought with me to share with family. This would have been more relaxing for us. Overall we still had a good day.

Posted by on 6 Aug 2016

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4 out of 5

great friendly hotel good location good

the hotel was a good location, very friendly helpful staff, sunday carvery reasoable price and very good,we had a good time entertainment, just would have been better if parking was easier but all sea side hotels are uaually the same GREAT BREAK

Posted by on 28 Oct 2010

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About the Suncliff Hotel - OCEANA COLLECTION

Location 29 East Overcliff Drive, Bournemouth, England BH1 3AG

Property Features

Suncliff Hotel - OCEANA COLLECTION offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Suncliff Hotel - OCEANA COLLECTION also features spa services, dry cleaning/laundry services, and 24-hour room service. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bournemouth (BOH-Bournemouth Intl.) (9.7 km / 6 mi)
  • Train station: Bournemouth Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Suncliff Hotel - OCEANA COLLECTION offers 99 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Atlantis – This restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby

Spa Services

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:00 AM
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 6.0 per night.

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 for adults and GBP 7.95 for children (approximately)
  • Self-parking fee: GBP 8.00 per night
  • Nearby parking fee: GBP 9.00 per 24 hours
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncliff
  • Suncliff Bournemouth
  • Suncliff Hotel OCEANA COLLECTION Bournemouth
  • Suncliff Hotel Bournemouth
  • Suncliff Hotel OCEANA COLLECTION
  • Suncliff OCEANA COLLECTION Bournemouth
  • Suncliff OCEANA COLLECTION
  • Suncliff Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.