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"Room was a bit shabby seat stained carpet not clean. Tv remote didn’t work. Toiletries not full. Turned up at restaurant with 7 pm booking to be told ... " More

By a verified traveller on Thu 07 Mar 2019

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Holiday Inn Cardiff - North M4. During your stay, you'll be within walking distance of Castell Coch (Red Castle). Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This 3-star hotel has 96 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Holiday Inn Cardiff North
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, 5 meeting rooms and conference space
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the breakfast and the pool
  • Just a 2-minute drive from Castell Coch (Red Castle) and a few minutes from Whitchurch Hospital

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£47* Per night/room 11 Jun - 12 Jun

Executive Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Holiday Inn Cardiff - North M4 ratings based on 5 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Cardiff - North M4

Everyone (2) Couples (1) Family (1)
1 out of 5

Posted by on 22 Apr 2020

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4 out of 5

Posted by on 9 Sep 2019

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Comment from Hotel Management

16 Oct 2019 by Claire Musa

Thank you for taking the time to tell us about your experience at Holiday Inn CARDIFF - NORTH M4, JCT.32. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

3 out of 5
Room was a bit shabby seat stained carpet not clean. Tv remote didn’t work. Toiletries not full. Turned up at restaurant with 7 pm booking to be told they weren’t going to seat anyone for 20 mins and I could have a drink in the bar. The reception staff were friendly and helpful.

Posted by on 7 Mar 2019

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4 out of 5

overnight break

room well decorated obviously very recently as there was a strong odour of wall paper paste which seemed to permeate everything in the room. Was very quiet and curtains cut out all light so we slept well.breakfast was good. Staff on arrival didnt give us any information about hotel amenities which we have always been given verbally at other hotels in holiday inn chain, We were able to read basics on the in house tv.overall for what we had paid it was still extremely good value.

Posted by on 10 Aug 2015

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4 out of 5

Convenient for our overnight stay

We were visiting family in Cardiff. They are scattered around the area, so this was as good a base as any. The rooms are a good size and comfortable. Breakfast costs about £14 each, which we thought was rather pricey, so we went to McDonalds (not a place we'd usually consider) and had breakfast for 4 for less than £14.

Posted by on 22 Aug 2014

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About the Holiday Inn Cardiff - North M4

Location Merthyr Road, Cardiff, Wales CF15 7LH

Property Features

As a guest of Holiday Inn Cardiff - North M4, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. The business-friendly Holiday Inn Cardiff - North M4 also features gift shops/news stands, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3-star Cardiff hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 3900 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.) (26.3 km / 16.3 mi)
  • Train station: Coryton Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Cardiff - North M4 offers 96 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Holiday Inn Cardiff North – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

On-site venue No. 2 – bar. Open 24 hours.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

  • Number of treatment rooms 1

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff International Hotel
  • Cardiff International Legacy Hotel
  • Legacy Cardiff International
  • Legacy Cardiff International Hotel
  • Holiday Inn Cardiff North M4 Hotel
  • Holiday Inn Cardiff North M4
  • Holiday Cardiff North M4
  • Holiday Cardiff M4 Cardiff
  • Holiday Inn Cardiff - North M4 Hotel
  • Holiday Inn Cardiff - North M4 Cardiff
  • Holiday Inn Cardiff - North M4 Hotel Cardiff

You should know

  • Pool access available from 6:30 AM to 9 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.