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4.8 out of 5

"It was absolutely beautiful! Rooms and staff were exceptional " More

By a verified traveller on Mon 10 Feb 2020

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£162* Per night/room 16 Mar - 17 Mar

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Large Suite 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Suite 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Andaz London Liverpool Street - a concept by Hyatt's great location gets high marks from our customers. During your stay, you're just a quick walk from Liverpool Street. Free WiFi in public areas, 5 restaurants and 3 bars are available. This 5-star hotel has 267 rooms. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and minibars (stocked with some free items)
  • Free WiFi
  • Enjoy international cuisine at Rake's Café Bar, one of the property's 5 restaurants and 3 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a health club and a steam room
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Brick Lane and Old Spitalfields Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes

Andaz London Liverpool Street - a concept by Hyatt ratings based on 15 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Andaz London Liverpool Street - a concept by Hyatt

Everyone (14)
5 out of 5
It was absolutely beautiful! Rooms and staff were exceptional

Posted by , from Cambridge on 10 Feb 2020

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5 out of 5
Brilliant hotel, exceeded expectations. Loads of complimentary products, staff were so helpful & we had a great time! Room was spacious, everything was great.

Posted by on 29 Nov 2018

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5 out of 5
The perfect stay, staff can’t do enough and character hotel ah a modern feel.

Posted by , from Poole on 5 Nov 2018

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5 out of 5

Posted by on 10 Sep 2018

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4 out of 5
Nice hotel, not sure about the staff, they are not efficient

Posted by on 13 Apr 2018

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5 out of 5
clean and beautifully decorated. Very comfortable and spacious (for london). nice touch with free non alcoholic mini bar

Posted by on 13 Mar 2018

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4 out of 5

Long weekend break

Pros: The smell was amazing, the staff very friendly, the quietness even though near very busy road and Liverpool Street station.
Location: Location good Liverpool Station next door so tube handy for travel. Walking is more fun the architecture is amazing.
My daughter & I thoroughly enjoyed our two night stay at this amazingly fragranced hotel the smell was gorgeous. Staff are very friendly and nothing was too much trouble. Our room was very spacious clean,quiet and very comfortable we both slept well. On our return visit we hope to visit the Japanese restaurant as have heard it is very good. Would definitely recommend this hotel and it so close to the station.

Posted by on 6 Nov 2017

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5 out of 5

Amazing location

Fantastic. Staff couldn't have been better. Even sent a bottle of complimentary wine to the room as we'd told them it was a rare break from the kids. Couldn't recommend any higher. Will be back.

Posted by , from Cheshire on 16 Oct 2017

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5 out of 5

Lovely hotel

Very central for our needs especially its proximity to Liverpool street tube

Posted by , from Ireland on 13 Mar 2017

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Comment from Hotel Management

24 Mar 2017 by Otto S

Dear Brian, Thank you for this wonderful review. We truly appreciate your genuine compliments. We hope to welcome you back to Andaz London Liverpool Street in the near future. Kind regards, Otto Steenbeek

5 out of 5
Sehr freundliches Personal. Hatte zuerst ein Zimmer mit Dusche bekommen, obwohl ich eine Badewanne bei der Buchung gewünscht hatte. Obwohl es noch früh am Morgen war, konnte ich bereits einchecken und gegen Mittag in das Zimmer mit Badewanne umziehen (ist alles problemlos in meiner Abwesenheit vonstattengegangen, auch das Gepäck wurde transferiert). Als aufmerksame Geste, habe ich auch noch eine duftende Badekugel von Lush geschenkt bekommen, um mein Bad nach einem 12 Stunden Flug zu genießen. Service und Aufmerksamkeit wirklich hervorragend! Die Lobby des Hotels wurde gerade umgebaut und ziemlich fancy gestaltet. Wahrscheinlich soll damit eine etwas hippere Zielgruppe angesprochen werden. Mir hat der elegantere Stil zuvor etwas besser gefallen; ist jedoch Geschmacksache. Schade finde ich auch, dass das kostenlose Getränkeangebot in der Lobby nur mehr zu vorgegebenen Zeiten gilt und auch die Auswahl verkleinert wurde (vermisse die Ginger Limonade). Die Zimmer entsprechen dem gewohnten Standard und sind modern, sauber und gut ausgestattet (gut bestückte Minibar mit Softdrinks ist inklusive); die Betten sind toll und die Bettwäsche ein Traum (griffig und frisch). Ich liebe auch die hochwertigen Bathroom amenities von REN. Die Lage des Hotels ist ausgezeichnet und man ist in Kürze beim Borough Market oder in der multikulit Gegend um die Brick Lane herum, mit einer Vielzahl an Restaurants, Märkten und Gallerien.

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by Mario

Dear Anonymous, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed comforts of our hotel bedroom and that our lovely team has taken such a great care of you and went beyond in making sure that you are comfortable in the preferred room with a bath! Our lobby bar has been remodelled since the lobby renovation and we do now serve complimentary drinks between hours of 7:00am-10:00am and 19:00pm-20:00pm. Outside of these hours you can still enjoy the use of the bar and some new cocktails for a small charge. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

About the Andaz London Liverpool Street - a concept by Hyatt

Location 40 Liverpool Street, London, England EC2M 7QN

Renovations + Closures

This property is closed from 18 December 2020 to 14 January 2021 (dates subject to change).

Property Features

Andaz London Liverpool Street - a concept by Hyatt offers its guests a health club and a steam room. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A bar/lounge. WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 0 square feet (0 square metres). The luxury Andaz London Liverpool Street - a concept by Hyatt also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 5-star London hotel is smoke free.

  • 267 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (31 km / 19.3 mi)
  • Train station: London Liverpool Street Station (0.1 km / 0.1 mi)
  • Metro station: Liverpool Street Underground Station (0.1 km / 0.1 mi)

Room Amenities

Andaz London Liverpool Street - a concept by Hyatt offers 267 forms of accommodation with minibars (stocked with some free items) and espresso makers. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Fridges, in-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Fridge available
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to noon.

Rake's Café Bar – This cocktail bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Eastway Brasserie – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Miyako – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Lady Abercorn's – This gastropub specialises in British cuisine and serves lunch and dinner. Open daily.

1901 Wine Lounge – On-site wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a steam room.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50 per pet, per stay
  • Food and water bowls and litter boxes are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Nearby parking fee: GBP 45 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Liverpool
  • Andaz Liverpool Street
  • Andaz Liverpool Street Hotel
  • Andaz Liverpool Street Hotel London
  • Andaz Liverpool Street London
  • Liverpool Andaz
  • Liverpool Street
  • Liverpool Street Andaz
  • Andaz London Liverpool Street Hotel
  • Andaz London Liverpool Street - a concept by Hyatt Hotel
  • Hyatt London
  • Andaz Liverpool Street London, England
  • Andaz London Liverpool Street England
  • Andaz London Liverpool Street - a concept by Hyatt London
  • Andaz London Liverpool Street - a concept by Hyatt Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.