4.7 out of 5

"Nice hotel, not sure about the staff, they are not efficient " More

By a verified traveller on Fri 13 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the breakfast at Andaz London Liverpool Street - a concept by Hyatt. During your stay, you're just a quick walk from Liverpool Street. Enjoy features like free WiFi in public areas, plus 5 restaurants and 3 bars. This 5-star hotel has 267 rooms. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and minibars (stocked with some free items)
  • Free WiFi
  • Enjoy international cuisine at Rake's Café Bar, one of the property's 5 restaurants and 3 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a health club and a steam room
  • Guests like the accommodation for the comfy beds, overall comfort and nice bathrooms
  • Within a 10-minute walk of Old Spitalfields Market and Brick Lane
  • Pets welcome for a fee

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£127 per night

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Large Suite 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Andaz, Suite 1 king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Andaz London Liverpool Street - a concept by Hyatt ratings based on 15 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Andaz London Liverpool Street - a concept by Hyatt

Everyone (14) Couples (1)
5 out of 5
Brilliant hotel, exceeded expectations. Loads of complimentary products, staff were so helpful & we had a great time! Room was spacious, everything was great.

Posted by on 29 Nov 2018

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5 out of 5
The perfect stay, staff can’t do enough and character hotel ah a modern feel.

Posted by , from Poole on 5 Nov 2018

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5 out of 5

Posted by on 10 Sep 2018

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4 out of 5
Nice hotel, not sure about the staff, they are not efficient

Posted by on 13 Apr 2018

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5 out of 5
clean and beautifully decorated. Very comfortable and spacious (for london). nice touch with free non alcoholic mini bar

Posted by on 13 Mar 2018

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4 out of 5

Long weekend break

Pros: The smell was amazing, the staff very friendly, the quietness even though near very busy road and Liverpool Street station.
Location: Location good Liverpool Station next door so tube handy for travel. Walking is more fun the architecture is amazing.
My daughter & I thoroughly enjoyed our two night stay at this amazingly fragranced hotel the smell was gorgeous. Staff are very friendly and nothing was too much trouble. Our room was very spacious clean,quiet and very comfortable we both slept well. On our return visit we hope to visit the Japanese restaurant as have heard it is very good. Would definitely recommend this hotel and it so close to the station.

Posted by on 6 Nov 2017

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5 out of 5

Amazing location

Fantastic. Staff couldn't have been better. Even sent a bottle of complimentary wine to the room as we'd told them it was a rare break from the kids. Couldn't recommend any higher. Will be back.

Posted by , from Cheshire on 16 Oct 2017

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5 out of 5

Lovely hotel

Very central for our needs especially its proximity to Liverpool street tube

Posted by , from Ireland on 13 Mar 2017

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Comment from Hotel Management

24 Mar 2017 by Otto S

Dear Brian, Thank you for this wonderful review. We truly appreciate your genuine compliments. We hope to welcome you back to Andaz London Liverpool Street in the near future. Kind regards, Otto Steenbeek

4 out of 5

very classy but not quite 5 star rooms

Great location next to Liverpool Street station - with great selection of dining and eating options within the hotel. The hotel is a very modern style - there is no reception as such, and check-in was carried out on notebooks by staff. Gym was one of the best I have seen for a London hotel - no pool though. Breakfast was served in the 1901 restaurant - which is a really lovely room to start the day. My only gripe - was that the rooms were not quite as innovative or classy as the rest of the hotel - I booked a King size room, and the style was probably similar to other mid-range 4 star modern hotels. Bathroom and amenities were better. Weekend at this hotel definitely different to mid-week corporate clientele.

Posted by on 9 Apr 2010

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5 out of 5
Sehr freundliches Personal. Hatte zuerst ein Zimmer mit Dusche bekommen, obwohl ich eine Badewanne bei der Buchung gewünscht hatte. Obwohl es noch früh am Morgen war, konnte ich bereits einchecken und gegen Mittag in das Zimmer mit Badewanne umziehen (ist alles problemlos in meiner Abwesenheit vonstattengegangen, auch das Gepäck wurde transferiert). Als aufmerksame Geste, habe ich auch noch eine duftende Badekugel von Lush geschenkt bekommen, um mein Bad nach einem 12 Stunden Flug zu genießen. Service und Aufmerksamkeit wirklich hervorragend! Die Lobby des Hotels wurde gerade umgebaut und ziemlich fancy gestaltet. Wahrscheinlich soll damit eine etwas hippere Zielgruppe angesprochen werden. Mir hat der elegantere Stil zuvor etwas besser gefallen; ist jedoch Geschmacksache. Schade finde ich auch, dass das kostenlose Getränkeangebot in der Lobby nur mehr zu vorgegebenen Zeiten gilt und auch die Auswahl verkleinert wurde (vermisse die Ginger Limonade). Die Zimmer entsprechen dem gewohnten Standard und sind modern, sauber und gut ausgestattet (gut bestückte Minibar mit Softdrinks ist inklusive); die Betten sind toll und die Bettwäsche ein Traum (griffig und frisch). Ich liebe auch die hochwertigen Bathroom amenities von REN. Die Lage des Hotels ist ausgezeichnet und man ist in Kürze beim Borough Market oder in der multikulit Gegend um die Brick Lane herum, mit einer Vielzahl an Restaurants, Märkten und Gallerien.

Posted by on 19 May 2019

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Comment from Hotel Management

22 May 2019 by Mario

Dear Anonymous, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed comforts of our hotel bedroom and that our lovely team has taken such a great care of you and went beyond in making sure that you are comfortable in the preferred room with a bath! Our lobby bar has been remodelled since the lobby renovation and we do now serve complimentary drinks between hours of 7:00am-10:00am and 19:00pm-20:00pm. Outside of these hours you can still enjoy the use of the bar and some new cocktails for a small charge. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

About the Andaz London Liverpool Street - a concept by Hyatt

Location 40 Liverpool Street, London, England EC2M 7QN

Property Features

Andaz London Liverpool Street - a concept by Hyatt offers its guests a health club and a steam room. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 0 square feet (0 square metres). The luxury Andaz London Liverpool Street - a concept by Hyatt also features multilingual staff, concierge services, and laundry facilities. This 5-star London hotel is smoke free.

  • 267 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge (on request)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (32.8 km / 20.4 mi)
  • Train station: London Liverpool Street Station (0.1 km / 0.1 mi)
  • Metro station: Liverpool Street Underground Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Andaz London Liverpool Street - a concept by Hyatt offers 267 forms of air-conditioned accommodation with minibars (stocked with some free items) and espresso makers. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Fridges, in-room massages and hypo-allergenic bedding can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Fridge available
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to noon.

Rake's Café Bar – This cocktail bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Eastway Brasserie – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Miyako – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Lady Abercorn's – This gastropub specialises in British cuisine and serves lunch and dinner. Open daily.

1901 Wine Lounge – On-site wine bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a steam room.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 50 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Nearby parking fee: GBP 45 per 24 hours
  • Pet fee: GBP 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz London Liverpool Street Hotel
  • Andaz Liverpool Street Hotel
  • Andaz London Liverpool Street
  • Andaz Liverpool Street
  • Andaz Liverpool Street Hotel London
  • Andaz London Liverpool Street England
  • Andaz London Liverpool Street concept Hyatt Hotel
  • Andaz Liverpool Street concept Hyatt Hotel
  • Andaz London Liverpool Street concept Hyatt
  • Andaz Liverpool Street concept Hyatt
  • az Liverpool concept Hyatt

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.