1 Jun 2021 by Santiago Torres, Front Office Manager
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to learn of the issue you had. We always strive to provide our guest with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will do our best to find a comfortable solution. We hope to see you again in the future. Kind regards, Santiago Torres, Front Office Manager
8 Apr 2020 by Santiago Torres
Dear Hanna: we would like to thank you for your stay with us and glad to read you have found our location very convenience and our service excellent. We are sorry to know that you have been disturbed by other guest conversations, please do not hesitate to contact our reception department at any time and we would have taken action to avoid this situation. Really hope to welcome you back in the future. Best regards Santiago Torres Front Office Manager
12 Jul 2019 by Raul Labrador, Operations Manager.
Dear Guest, Thank you for taking time to share such a positive review. We are delighted that you had a lovely experience during your stay with us and appreciate your kind feedback. The entire team hope to have the pleasure of welcoming you back again in the future. Best regards, Raul Labrador, Operations Manager.
13 Mar 2018 by Raul Labrador, Operations Manager.
Dear Guest, Thank you for taking time to share your valuable review. We are pleased to know that your recent stay at our hotel was a good experience. We are indeed located in a perfect spot, accessible to the London city's major attractions. You can quickly travel to Marble Arch, Notting Hill, Portobello Road, and the Kensington Palace. We understand that your stay was not completely satisfying. We have taken note of your feedback regarding the heating and also the furniture. We are glad that our team was able to resolve the issue with heating. We are sorry that the furniture was not to your expectation and apologise for any convenience caused. We have recently replaced the old furniture. We always ensure that we provide the best amenities in the room for your comfort. We thank you for complimenting our service. Our team works relentlessly to ensure that we deliver the best service and always meet your expectations. We hope to welcome you in the future. All the best. Raul Labrador, Operations Manager.
12 Feb 2018 by Raul Labrador, Operations Manager.
Dear Guest, Thank you for such an excellent rating and an amazing review. We are so pleased to know that you had a wonderful holiday during your stay at Hotel The Caesar. It is always a pleasure to welcome our returning guest. As you have already mentioned, we are perfectly close and accessible to the London city's major attractions like Marble Arch, Notting Hill, Portobello Road along with many other notable places like Kensington Palace. Thank you for all your compliments. We always aim to give the best facilities that include all the essential amenities to make your stay comfortable. We are pleased that you found everything to your satisfaction. Above all that we put our guest's comfort and safety first. Hence, we always ensure that you receive the personal care during your stay with us, especially for a single traveller. We are glad that you were able to experience our passion for serving you. We are looking forward to welcoming you again. All the best.
11 Mar 2020 by Santiago Torres, Front Office Manager
Dear Guest, We would like to thank you for your rating of your recent stay. We are sorry that not everything was to your satisfaction. We would love to know what would have made your stay even better. We look forward to welcoming you back. Best regards, Santiago Torres, Front Office Manager
13 Feb 2020 by Santiago Torres, Front Office Manager
Dear guest, Thank you for taking the time to rate your stay with us. We're sorry your experience hasn't been entirely to your satisfaction. A private message with further details would be gratefully received. We hope to welcome you back for a return visit, Best regards, Santiago Torres, Front Office Manager
8 Jan 2020 by Santiago Torres, Front Office Manager
Sehr geehrter Gast, danke für Ihre Bewertung unseres Hotels. Wir freuen uns sehr, dass Sie uns schon zum zweiten Mal besucht haben. Bitte entschuldigen Sie die beim Check-In entstandenen Unannehmlichkeiten. Andererseits freut es uns, dass Sie mit dem angebotenen Zimmer zufrieden waren und ein gemütliches Bett hatten. Hoffentlich entscheiden Sie sich auch in der Zukunft wieder für uns, wir freuen uns schon auf Sie. Freundliche Grüße und ein schönes neues Jahr, Santiago Torres, Front Office Manager
1 Jan 2020 by Santiago Torres, Front Office Manager
Sehr geehrter Gast, danke, dass Sie sich die Zeit für ein Feedback zu unserem Hotel The Caesar in London genommen haben. Es freut uns sehr, dass Sie einen insgesamt schönen Aufenthalt bei uns hatten. Ihren Kommentar zur Sauberkeit der Zimmer werden wir gerne an unser Reinigungsteam weitergeben und unseren Service dadurch weiter verbessern. Bitte entschuldigen Sie auch die durch die Geräusche entstandenen Unannehmlichkeiten. Auf Nachfrage hätten wir Ihnen sehr gerne ein ruhigeres Zimmer zur Verfügung gestellt. Vielen Dank, dass Sie unsere großen Zimmer und das angenehme Preis-Leistungs-Verhältnis als besondere Pluspunkte hervorgehoben haben. Schön, dass wir mit unserem leckeren Frühstück auch genau Ihren Geschmack getroffen haben. Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in London wieder für uns. Alles Gute und ein schönes neues Jahr, Santiago Torres, Front Office Manager
15 Dec 2019 by Santiago Torres, Front Office Manager
Hei, Kiitos kun arvioit hotellimme. Kiitos positiivisesta palautteestasi, on mukava kuulla, että hotellimme täytti odotuksesi. Toivotamme teidät koko henkilökuntamme puolesta vieraaksemme uudelleenkin! Parhain terveisin, Santiago Torres, Front Office Manager
Caesar Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Caesar Hotel. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Caesar Hotel offers 140 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
XO Restaurant – This restaurant only serves breakfast.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.