3 Nov 2021 by Santiago Torres, Front Office Manager
Dear Maria, Thanks for giving us a perfect rating. We are glad we were able to meet all your requirements Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, Santiago Torres, Front Office Manager
27 Sep 2021 by Santiago Torres, Front Office Manager
Dear Guest, Thank you for such a positive review. We are so glad to hear that you enjoyed your stay with us and appreciated our high standards. We would be glad to have you return for another memorable stay. Best wishes, Santiago Torres, Front Office Manager
1 Jun 2021 by Santiago Torres, Front Office Manager
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to learn of the issue you had. We always strive to provide our guest with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will do our best to find a comfortable solution. We hope to see you again in the future. Kind regards, Santiago Torres, Front Office Manager
8 Apr 2020 by Santiago Torres
Dear Hanna: we would like to thank you for your stay with us and glad to read you have found our location very convenience and our service excellent. We are sorry to know that you have been disturbed by other guest conversations, please do not hesitate to contact our reception department at any time and we would have taken action to avoid this situation. Really hope to welcome you back in the future. Best regards Santiago Torres Front Office Manager
12 Jul 2019 by Raul Labrador, Operations Manager.
Dear Guest, Thank you for taking time to share such a positive review. We are delighted that you had a lovely experience during your stay with us and appreciate your kind feedback. The entire team hope to have the pleasure of welcoming you back again in the future. Best regards, Raul Labrador, Operations Manager.
21 Apr 2022 by Santiago Torres, Front Office Manager
Dear Carolina, Thank you for sharing your review. We are very glad to read that you enjoyed your time here so much that you would like to come back in the future. We are happy that you had a great dining experience; and found our location ideal for your requirements. It's a boost for us every time we receive positive reviews such as yours. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager
5 May 2022 by Santiago Torres, Front Office Manager
Lieber Yasin, vielen Dank für Ihren Besuch und das Feedback zu unserem Hotel. Mit größtem Bedauern haben wir gelesen, dass Sie Ihr Zimmer als hellhörig empfanden und bitten Sie sich in solchen Fällen direkt an unser Rezeptionsteam zu wenden, damit wir sofort eine zufriedenstellende Lösung finden können, wie zum Beispiel einen Zimmerwechsel in einen ruhigeren Bereich des Hotels. Des Weiteren beraten Sie gerne für einen zukünftigen Besuch zu unseren verschiedenen Zimmerkategorien und deren unterschiedlichen Größen. Zu guter Letzt tut es uns sehr leid Sie als Gast zu verlieren und hoffen inständig, dass Sie uns eines Tages die Möglichkeit geben Ihre Eindrücke zu revidieren. Mit freundlichen Grüßen,
28 Oct 2021 by Santiago Torres, Front Office Manager
Sehr geehrte Claudia, vielen Dank für die freundliche Bewertung unseres Hotels. Im Namen unseres Teams bedanken wir uns ganz herzlich für Ihr Lob und hoffen, Sie auch in Zukunft wieder bei uns als Gast begrüßen zu dürfen. Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen. Santiago Torres, Front Office Manager
11 Mar 2020 by Santiago Torres, Front Office Manager
Dear Guest, We would like to thank you for your rating of your recent stay. We are sorry that not everything was to your satisfaction. We would love to know what would have made your stay even better. We look forward to welcoming you back. Best regards, Santiago Torres, Front Office Manager
13 Feb 2020 by Santiago Torres, Front Office Manager
Dear guest, Thank you for taking the time to rate your stay with us. We're sorry your experience hasn't been entirely to your satisfaction. A private message with further details would be gratefully received. We hope to welcome you back for a return visit, Best regards, Santiago Torres, Front Office Manager
Caesar Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business centre on site. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Caesar Hotel. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Caesar Hotel offers 140 accommodations with a safe and complimentary slippers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
XO Restaurant – This restaurant only serves breakfast.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
