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4.3 out of 5

"Location good, bathroom facilities in 2 bed apt very poor " More

By a verified traveller on Mon 14 Oct 2019

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Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£200* Per night/room 14 Jul - 15 Jul

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Citadines Trafalgar Square London ratings based on 545 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

Everyone (35) Couples (180) Business (12) Family (199) Other (13) Friends (97)
2 out of 5
I would definitely say the property is a catfish compared to the pictures uploaded which I can now see have effects added to look nicer. The room we was given was very tired, could do with an uplift and the shower head wasn’t event screwed on properly. Can’t complain with the location but if you think your booking a 4* hotel as the pictures look quite luxe I would look elsewhere

Posted by on 24 Aug 2021

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Comment from Hotel Management

25 Aug 2021 by Val

Dear Mario, Thanks for staying with us. We appreciate your feedback! We will inform the maintenance manager about all mentioned issues and we will try to fix them as soon as possible. Kindly remind that as a hotel we are 3 stars and as an apartment hotel, we are 4 stars. Once again that you for your feedback and for staying at Citadines Trafalgar Square. Continue with Conversation

5 out of 5

Posted by on 1 Sep 2020

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Comment from Hotel Management

2 Sep 2020 by Al

Thank you for your rating!

3 out of 5
Location good, bathroom facilities in 2 bed apt very poor

Posted by on 14 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Al

Thank you for your comments! We take them into consideration to improve our services.

4 out of 5
This hotel is so well located that they could charge much more like their neighbors do. We really liked the fact that there is a kitchenette and an iron with board. This would be perfect for a business person who was staying for a week or more. The breakfast is also very well planned and is just as good for vegans as keto's. I will stay here again the next time I'm in London.

Posted by on 10 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Al

Thank you for your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.

4 out of 5
Design of the en-suite I thought poor. Whb too large and far from mirror creating an awkward gap with shower glass that can’t be cleaned . Dirty tile grout. Toilet paper holder to far back, better on opposite side.

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Al

Thank you for your comments. We will take them into consideration to improve our services.

2 out of 5
The location was good. However was very disapointed to the condition of the hotel vs price.

Posted by on 7 Jun 2019

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Comment from Hotel Management

8 Jun 2019 by Al

Thank you for your comments!

5 out of 5

Awesome Location

Clean, no room service but will change towels when requested.

Posted by on 2 Dec 2015

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4 out of 5

Fantastic location!

Very central. Mini-kitchen very handy and room was spacious and clean.

Posted by on 8 Oct 2015

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5 out of 5

Perfect hotel

Just had a great stay at this stylish hotel. Room very clean and decorated beautifully. Location is great for getting around London.

Posted by on 6 Sep 2015

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5 out of 5

Girly break

the apartment was exactly what we needed, it was so close to everything we needed, the staff were lovely, the rooms were perfect if a little small although we never felt like we were on top of each other! Very very good stay!

Posted by on 23 Aug 2015

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