Skip to main content
Beginning of main content
4.3 out of 5

"Location good, bathroom facilities in 2 bed apt very poor " More

By a verified traveller on Mon 14 Oct 2019

Enter dates to see availability

Select your room to view prices

Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£111* Per night/room 15 Jun - 16 Jun

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Citadines Trafalgar Square London. During your stay, you're just a quick walk from The Strand. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. Built in 1995, this 4-star aparthotel has 187 aparthotels over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each apartment.

  • Each apartment offers a kitchenette, a deep-soaking bath and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness, spaciousness and nice bathrooms
  • Steps from The Strand and 3 minutes on foot from Charing Cross
  • Cats and dogs welcome for a fee (restrictions apply)

Citadines Trafalgar Square London ratings based on 542 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

Everyone (34) Couples (180) Business (12) Family (198) Other (13) Friends (97)
5 out of 5

Posted by on 1 Sep 2020

Was this review helpful to you?
Comment from Hotel Management

2 Sep 2020 by Al

Thank you for your rating!

3 out of 5
Location good, bathroom facilities in 2 bed apt very poor

Posted by on 14 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

14 Oct 2019 by Al

Thank you for your comments! We take them into consideration to improve our services.

4 out of 5
This hotel is so well located that they could charge much more like their neighbors do. We really liked the fact that there is a kitchenette and an iron with board. This would be perfect for a business person who was staying for a week or more. The breakfast is also very well planned and is just as good for vegans as keto's. I will stay here again the next time I'm in London.

Posted by on 10 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

11 Oct 2019 by Al

Thank you for your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.

4 out of 5
Design of the en-suite I thought poor. Whb too large and far from mirror creating an awkward gap with shower glass that can’t be cleaned . Dirty tile grout. Toilet paper holder to far back, better on opposite side.

Posted by on 16 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

17 Jun 2019 by Al

Thank you for your comments. We will take them into consideration to improve our services.

2 out of 5
The location was good. However was very disapointed to the condition of the hotel vs price.

Posted by on 7 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

8 Jun 2019 by Al

Thank you for your comments!

5 out of 5

Awesome Location

Clean, no room service but will change towels when requested.

Posted by on 2 Dec 2015

Was this review helpful to you?
4 out of 5

Fantastic location!

Very central. Mini-kitchen very handy and room was spacious and clean.

Posted by on 8 Oct 2015

Was this review helpful to you?
5 out of 5

Perfect hotel

Just had a great stay at this stylish hotel. Room very clean and decorated beautifully. Location is great for getting around London.

Posted by on 6 Sep 2015

Was this review helpful to you?
5 out of 5

Girly break

the apartment was exactly what we needed, it was so close to everything we needed, the staff were lovely, the rooms were perfect if a little small although we never felt like we were on top of each other! Very very good stay!

Posted by on 23 Aug 2015

Was this review helpful to you?
5 out of 5

funky

Loved absolutely everything about the Citadines :0) Only suggestion for improvement would be brighter lighting in the living area!

Posted by on 13 Mar 2015

Was this review helpful to you?

About the Citadines Trafalgar Square London

Location 18/21 Northumberland Avenue, London, England WC2N 5EA

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Citadines Trafalgar Square London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • Built in 1995
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (27.2 km / 16.9 mi)
  • Train station: London Charing Cross Station (0.5 km / 0.3 mi)
  • Metro station: Charing Cross Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Trafalgar Square London offers 187 forms of accommodation with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Deep-soaking bath
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on unit and length of stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 35 per night
  • Pet fee: GBP 12 per pet, per night
  • Cleaning/housekeeping/linen fee: GBP 25 per day, varies per unit size
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Prestige Trafalgar
  • Citadines Prestige Trafalgar Aparthotel
  • Citadines Prestige Trafalgar Aparthotel London Square
  • Citadines Prestige Trafalgar Square London
  • Citadines Trafalgar
  • Trafalgar Citadines
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square Aparthotel
  • Citadines Trafalgar Square London
  • Citadines Trafalgar Square
  • Citadines Trafalgar Square London Hotel London
  • Citadines Hotel London
  • Citadines Trafalgar Square London England
  • Citadines Hotel London
  • Citadines Trafalgar Square London London
  • Citadines Trafalgar Square London England
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square London Hotel London
  • Citadines Trafalgar Square London Aparthotel London

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

url importing http://www.ebookers.com/London-Hotels-Citadines-Trafalgar-Square-London.h447050-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Citadines-Trafalgar-Square-London.h447050-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Citadines-Trafalgar-Square-London.h447050-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.