4.3 out of 5

"Clean, no room service but will change towels when requested. " More

By akis T. on Wed 02 Dec 2015

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Hotel Description

Our customers tell us they enjoy Citadines Trafalgar Square London's central location. During your stay, you're just a quick walk from The Strand. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge). Built in 1995, this 4-star aparthotel has 187 aparthotels over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each apartment.

  • Each apartment offers a kitchen, a deep-soaking bathtub and a flat-screen TV
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Steps from The Strand and 3 minutes on foot from Nelson's Column
  • Cats and dogs welcome for a fee (restrictions apply)


Bed Count 1 Double Bed Maximum Occupancy 2 Max
£217 per night

Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Citadines Trafalgar Square London ratings based on 528 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

Everyone (27) Couples (178) Business (12) Family (195) Friends (97) Other (13)
4 out of 5
Design of the en-suite I thought poor. Whb too large and far from mirror creating an awkward gap with shower glass that can’t be cleaned . Dirty tile grout. Toilet paper holder to far back, better on opposite side.

Posted by on 16 Jun 2019

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2 out of 5
The location was good. However was very disapointed to the condition of the hotel vs price.

Posted by on 7 Jun 2019

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Comment from Hotel Management

8 Jun 2019 by Al

Thank you for your comments!

5 out of 5

Awesome Location

Clean, no room service but will change towels when requested.

Posted by on 2 Dec 2015

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4 out of 5

Fantastic location!

Very central. Mini-kitchen very handy and room was spacious and clean.

Posted by on 8 Oct 2015

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5 out of 5

Perfect hotel

Just had a great stay at this stylish hotel. Room very clean and decorated beautifully. Location is great for getting around London.

Posted by on 6 Sep 2015

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5 out of 5

Girly break

the apartment was exactly what we needed, it was so close to everything we needed, the staff were lovely, the rooms were perfect if a little small although we never felt like we were on top of each other! Very very good stay!

Posted by on 23 Aug 2015

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5 out of 5


Loved absolutely everything about the Citadines :0) Only suggestion for improvement would be brighter lighting in the living area!

Posted by on 13 Mar 2015

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4 out of 5

Great location, good accommodation, good price

It was perfect for what we needed. Good value in good location. Very small towels though!

Posted by on 3 Feb 2015

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4 out of 5

Overnight business stay

Aside from a confusing door entry system (you have to ring the bell for the staff to activate the door) the hotel was very difficult to fault. The staff were helpful and friendly upon arrival and the room was clean and comfortable. V useful having a fridge and sink - they even had a corkscrew in the drawer! The location near Charing Cross was perfect for where I needed to be that night and my onward connections in the morning.

Posted by on 20 Jul 2014

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4 out of 5

One night in Northumberland Avenue

Unlike some of the hotel reviews I had read we were greeted quickly and pleasantly. The room was fine and got a great night sleep in one of the rooms located to the rear of the hotel. Certainly quieter than when we stayed across the road at the Corinthia Hotel. Price for the room was reasonable and would return if staying in this area of London.

Posted by on 7 Jul 2014

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About the Citadines Trafalgar Square London

Location 18/21 Northumberland Avenue, London, England WC2N 5EA

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Citadines Trafalgar Square London. This 4-star London aparthotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • Built in 1995
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow)
  • Train station: London Charing Cross Station (0.5 km / 0.3 mi)
  • Metro station: Charing Cross Underground Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Citadines Trafalgar Square London offers 187 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and a hairdryer. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Free cribs (infant beds)!


  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Union Pay


Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on the length of stay and the unit size.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 30 per night
  • Pet fee: GBP 12 per pet, per night
  • Weekly housekeeping provided; additional cleaning fee: GBP 25 per day
  • Rollaway bed fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square Aparthotel
  • Citadines Trafalgar Square London
  • Citadines Trafalgar Square
  • Citadines Trafalgar Square London Hotel London
  • Citadines Hotel London
  • Citadines Trafalgar Square London England

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.