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4.3 out of 5

"Location good, bathroom facilities in 2 bed apt very poor " More

By a verified traveller on Mon 14 Oct 2019

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Hotel Description

Our customers tell us that they can't get enough of the nice bathrooms at Citadines Trafalgar Square London. During your stay, you're just a quick walk from The Strand. Free WiFi in public areas, a business centre and breakfast (surcharge) are available. Built in 1995, this 4-star aparthotel has 187 aparthotels over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each apartment.

  • Each apartment offers a kitchenette, a deep-soaking bathtub and a flat-screen TV
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests really like the accommodation for the nice bathrooms and overall comfort
  • Steps from The Strand and 4 minutes on foot from Trafalgar Square
  • Cats and dogs welcome for a fee (restrictions apply)

Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Citadines Trafalgar Square London ratings based on 541 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Trafalgar Square London

Everyone (33) Couples (180) Business (12) Family (198) Friends (97) Other (13)
3 out of 5
Location good, bathroom facilities in 2 bed apt very poor

Posted by on 14 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Al

Thank you for your comments! We take them into consideration to improve our services.

4 out of 5
This hotel is so well located that they could charge much more like their neighbors do. We really liked the fact that there is a kitchenette and an iron with board. This would be perfect for a business person who was staying for a week or more. The breakfast is also very well planned and is just as good for vegans as keto's. I will stay here again the next time I'm in London.

Posted by on 10 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Al

Thank you for your feedback. I'm delighted to read you enjoyed your stay with us! We look forward to welcoming you back again soon.

4 out of 5
Design of the en-suite I thought poor. Whb too large and far from mirror creating an awkward gap with shower glass that can’t be cleaned . Dirty tile grout. Toilet paper holder to far back, better on opposite side.

Posted by on 16 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by Al

Thank you for your comments. We will take them into consideration to improve our services.

2 out of 5
The location was good. However was very disapointed to the condition of the hotel vs price.

Posted by on 7 Jun 2019

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Comment from Hotel Management

8 Jun 2019 by Al

Thank you for your comments!

5 out of 5

Awesome Location

Clean, no room service but will change towels when requested.

Posted by on 2 Dec 2015

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4 out of 5

Fantastic location!

Very central. Mini-kitchen very handy and room was spacious and clean.

Posted by on 8 Oct 2015

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5 out of 5

Perfect hotel

Just had a great stay at this stylish hotel. Room very clean and decorated beautifully. Location is great for getting around London.

Posted by on 6 Sep 2015

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5 out of 5

Girly break

the apartment was exactly what we needed, it was so close to everything we needed, the staff were lovely, the rooms were perfect if a little small although we never felt like we were on top of each other! Very very good stay!

Posted by on 23 Aug 2015

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5 out of 5

funky

Loved absolutely everything about the Citadines :0) Only suggestion for improvement would be brighter lighting in the living area!

Posted by on 13 Mar 2015

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4 out of 5

Great location, good accommodation, good price

It was perfect for what we needed. Good value in good location. Very small towels though!

Posted by on 3 Feb 2015

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About the Citadines Trafalgar Square London

Location 18/21 Northumberland Avenue, London, England WC2N 5EA

Property Features

A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the eco-friendly Citadines Trafalgar Square London. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London aparthotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • Built in 1995
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (27.2 km / 16.9 mi)
  • Train station: London Charing Cross Station (0.5 km / 0.3 mi)
  • Metro station: Charing Cross Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Trafalgar Square London offers 187 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Deep-soaking tub
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 88 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • UnionPay
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in and check-out are not available
  • Property has confirmed that they are implementing enhanced health and safety measures
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fees vary based on the length of stay and the unit size.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12 for adults and GBP 6 for children (approximately)
  • Self-parking fee: GBP 35 per night
  • Pet fee: GBP 12 per pet, per night
  • Weekly housekeeping provided; additional cleaning fee: GBP 25 per day
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Prestige Trafalgar
  • Citadines Prestige Trafalgar Aparthotel
  • Citadines Prestige Trafalgar Aparthotel London Square
  • Citadines Prestige Trafalgar Square London
  • Citadines Trafalgar
  • Trafalgar Citadines
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square Aparthotel
  • Citadines Trafalgar Square London
  • Citadines Trafalgar Square
  • Citadines Trafalgar Square London Hotel London
  • Citadines Hotel London
  • Citadines Trafalgar Square London England
  • Citadines Hotel London
  • Citadines Trafalgar Square London London
  • Citadines Trafalgar Square London England
  • Citadines Trafalgar Square London Aparthotel
  • Citadines Trafalgar Square London Hotel London
  • Citadines Trafalgar Square London Aparthotel London

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.