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"Excellent check in helpful staff. Overnight stay only but room ok good location. Clean and tidy and quiet. " More

By a verified traveller on Mon 05 Feb 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£85* Per night/room 24 Jul - 25 Jul

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn London - Westminster. During your stay, you're just a quick walk from Victoria Palace Theatre. You'll find features such as free WiFi in public areas and concierge services.

  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the proximity to public transport and the location
  • 9 minutes by foot from Victoria Palace Theatre and a 3-minute drive from Hyde Park

Comfort Inn London - Westminster ratings based on 15 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Inn London - Westminster

Everyone (6) Couples (2) Family (2) Friends (4)
4 out of 5

Good location.

Excellent check in helpful staff. Overnight stay only but room ok good location. Clean and tidy and quiet.

Posted by , from Frome on 5 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by Kamila

Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aim's to provide a truly unique experience. We are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Warmest regards Kamila Borkowska General Manager

3 out of 5

Ok hotel close to victoria station

It was ok, clean tudy but room and bathroom was VERY SMALL! I mean VERY SMALL!

Posted by on 3 Nov 2016

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Comment from Hotel Management

7 Nov 2016 by kamila

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. I immensely appreciate your comments as your feedback is valuable to us. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. All our rooms are of standard European size. It’s regretful to hear the dissatisfaction towards your experience. There is a constant effort put in to the refurbishment of the hotel interior to make it spacious, clean and up to date. Not having a second chance would be a shame since we seemed not to have worked wonders on this occasion! We look forward to welcoming you again in the future. Warm regards, Kamila Borkowska, General Manager,

4 out of 5

Great value

Having read some negative reviews prior to booking about small or basement rooms, contacted the hotel and requested an 'upper floor' room. Allocated 407 on top floor at rear, adequate size twin bedded, very small but functional en-suite and pleasantly surprised with hospitality tray, and 2 bottles water. Window was high up but, if standing on a chair(!), could see upper parts of London eye and Houses of Parliament. Continental breakfast included, quite a good selection. Only 10 mins walk from Victoria Station. Would certainly recommend for value in London.

Posted by on 17 Nov 2015

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4 out of 5

great night stay

I wish I had known about this hotel before I had booked five nights in a much more expensive hotel in london so if I get the chance to come back to london I will certainly stay at this pleasant well situated hotel and enjoyed a great breakfast

Posted by on 4 Sep 2014

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3 out of 5
Die Lage des Hotels ist super. Sehr eine angenehme Umgebung. Zur Undergroundstation „Pimlico“ ist es etwa 4minuten und alles nur gerade aus. Das Hotel Zimmer ist aber nicht das idealste. Ein Doppelzimmer ist für 2 Personen zu klein und das Bad kann man nicht mal gut alleine benutzen, da es zu klein ist. Die Fenster sind nicht dicht.

Posted by on 15 Dec 2019

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Comment from Hotel Management

6 Jan 2020 by Anna

Dear Guest, Thank you very much for your time and feedback We always trying our best to fulfil need of our guests, unfortunately this time we could not We are planning refurbishment with in couple of months and really hoping to see you again Regards,

3 out of 5
Ist sehr zentral, vieles zu Fuss erreichbar. Unsere Zimmer waren sehr klein

Posted by , from Bern on 24 Oct 2018

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Comment from Hotel Management

16 Nov 2018 by General Manager

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is a pleasure to announce that we will be implementing many upgrades to the property within the next couple of months. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. We look forward to serving you in the future. Warmest regards Kamila Borkowska General Manager

3 out of 5
Accueil de l'hôtel correct et emplacement de celui-ci excellent. Quartier calme et proche du centre. Pour la chambre, rapport qualité prix correct dans l'ensemble, un petit rafraîchissement s'impose, notamment la moquette à changer et peinture à refaire. Literie bonne. Amélioration pour le petit-déjeuner, pas beaucoup de choix, aussi bien pour le salé que le sucré. Hotel que je recommande pour un week-end à Londres.

Posted by , from PIERREFONDS on 11 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Kamila Borkowska General Manager

Dear Valued Guest, Thank you very much for taking the time to share your recent experience. We are very pleased that you enjoyed your stay with us. I greatly appreciate your comments. We hope to see you again. Warmest regards, Kamila Borkowska, General Manager

1 out of 5

Hôtel pourri à fermer au plus vite

Chambre minuscule, salle de bain où l’on peut prendre sa douche assis sur les wc en se lavant les mains dans le lavabo, moisissures, accès au lit double que d’un côté. Impossible de comprendre comment ils sont classés 3 étoiles, je n’y retournerai jamais

Posted by , from charrat on 18 May 2018

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Comment from Hotel Management

24 May 2018 by Kamila Borkowska,

Dear Didier, Thank you very much for your candid review of your recent stay at our hotel. I immensely appreciate your comments as your feedback is valuable to us. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. All our rooms are of standard European size. It’s regretful to hear the dissatisfaction towards your experience. There is a constant effort put in to the refurbishment of the hotel interior to make it spacious, clean and up to date. Not having a second chance would be a shame since we seemed not to have worked wonders on this occasion! We look forward to welcoming you again in the future. Warm regards, Kamila Borkowska, General Manager,

3 out of 5

Lähellä Victoriaa

Pros: Siisteys
Cons: Kuumaa vettä ei tahtonut riittää kaikkina aamuina.
Location: Suhteellisen lähellä Victorian asemaa, joten hyvät yhteydet joka suuntaan. Ruokailupaikkoja on myös lähiympäristössä.
Siisti perushotelli suhteellisen hyvällä sijainnilla.

Posted by , from Helsinki on 28 Nov 2017

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Comment from Hotel Management

3 Dec 2017 by Kamila

Arvoisa arvostettu vieras, Paljon kiitoksia siitä, että otatte aikaa jakaa äskettäinen kokemus. Olemme erittäin tyytyväisiä, että nautitte lomasi kanssamme. Arvostan suuresti kommenttejasi. Toivomme nähdä sinut jälleen. Lämpimin terveisin, Kamila Borkowska, Pääjohtaja

2 out of 5

Nie wieder!!!

Die Zimmer sind sehr klein, gar nicht so wie auf den Bildern auf der Webseite. Heizung im Zimmer war kalt ging also auch nicht und das Personal überhaupt nicht Hilfsbereit. Das Frühstück kann mein eigentlich gar nicht Frühstück nennen, Raum lieblos eingerichtet und das Essen bestand nur aus Toastbrot und Kaffeemaschine und noch ein paar Joghurt. Würde dieses Hotel niemandem empfehlen.

Posted by on 10 Nov 2016

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Comment from Hotel Management

18 Nov 2016 by kamila

Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. I immensely appreciate your comments as your feedback is valuable to us. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. All our rooms are of standard European size. It’s regretful to hear the dissatisfaction towards your experience. There is a constant effort put in to the refurbishment of the hotel interior to make it spacious, clean and up to date. Not having a second chance would be a shame since we seemed not to have worked wonders on this occasion! We look forward to welcoming you again in the future. Warm regards, Kamila Borkowska, General Manager,

About the Comfort Inn London - Westminster

Location 39 Belgrave Road, London, England SW1V 2BB

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Comfort Inn London - Westminster offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. This 3-star London hotel is smoke free.

  • 54 guestrooms or units
  • 6 levels
  • 2 buildings
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.7 km / 0.5 mi)
  • Metro station: Pimlico Underground Station (0.6 km / 0.4 mi)

Room Amenities

Comfort Inn London - Westminster offers 54 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on request and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

  • Separate bedroom
  • Television
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 2:00 AM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Masks are required in public areas. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Hotel Names

  • Comfort Inn House London Westminster
  • Comfort Inn London Westminster
  • Comfort Inn London Westminster Hotel
  • Comfort Inn Buckingham Palace Road Hotel London
  • Comfort Inn Buckingham Palace Road London, England
  • Comfort Inn Westminster Hotel
  • Comfort Inn Westminster
  • Comfort Inn London - Westminster England
  • Comfort Inn London Westminster
  • Comfort Inn London - Westminster Hotel
  • Comfort Inn London - Westminster London
  • Comfort Inn London - Westminster Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.