7 Feb 2020 by Duty Manager
Dear Guest, Thank you for staying with us. We all look forward to welcoming you back soon at Crowne Plaza London – Albert Embankment. Warmest Regards, Tiago Gradiz Duty Manager
3 Oct 2022 by George
Thank you for taking the time to review our hotel Emanuel.We are really dissapointed to read of your comments, please do reach out to us should your plans bring you back to our hotel and we will make sure you will be well looked after.Sincerely,
2 Mar 2020 by Duty Manager
Thank you so much for your feedback! It is gratifying to read that you had a nice experience overall during your stay with us and that our staff is doing well. We hope we will have the honor to have your visit back soon. Warmest regards, Sofia Ponte Duty Manager
14 Jan 2020 by Duty Manager
Thank you so much for your feedback! We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! As you noted, our location and the views overlooking the Thames are a highlight for many of our guests and we are really happy that you were able to see the fireworks from your room! We look forward to welcoming you back soon! Warm regards, Sofia Ponte Duty Manager
3 Aug 2019 by Duty Manager
Thank you so much for your feedback! We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! We look forward to welcoming you back soon! Warm regards, Sofia Ponte Duty Manager
31 Jul 2019 by Duty Manager
Good Morning, Thank you very much for your feedback! We are glad to read that you liked your room and our facilities. We all look forward to welcoming you back soon at Crowne Plaza London – Albert Embankment. Warmest Regards, Tiago Gradiz Duty Manager
3 Jul 2019 by Duty Manager
Dear Minna, Thank you so much for your feedback! We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! As you noted, our location and the views overlooking the Thames are a highlight for many of our guests and we are really happy that it was convenient for your stay. Your kind words have been shared with everyone here, who join me in thanking you for your comments. We look forward to welcoming you back soon! Warm regards, Sofia Ponte Duty Manager
29 Apr 2019 by Angelo D.
Dear Guest, Thank you so much for your feedback! Thank you for sharing your comments, we are glad to read that you liked your room and our facilities. I apologise for any inconvenience regarding the bedding in your room. We appreciate any extra information as it is very useful for further improvement. We all look forward to welcoming you back soon at Crowne Plaza London – Albert Embankment. Warmest regards, Angelo Angelo De Coen Duty Manager
24 Apr 2019 by Duty Manager
Thank you very much for your rating! We look forward to welcome you back. Warm Regards, Sofia Ponte Duty Manager
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
