"Nicest first time london experience we could ask for not far away from anything by taxi and quick back to the train at kings cross " More

By a verified traveller on Tue 07 Aug 2018

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Hotel Description

Our customers tell us they enjoy Crowne Plaza London - Kings Cross's central location. During your stay, you'll be within walking distance of Russell Square. Free WiFi in public areas, 2 restaurants and an indoor pool are available. This 4-star hotel has 429 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy Belgian cuisine while dining at Belgo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the WiFi and the bar
  • 5 minutes by car from Russell Square and 7 minutes from The British Museum

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£77 per night

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofabed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Crowne Plaza London - Kings Cross ratings based on 25 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross

Everyone (16) Couples (1) Business (1) Family (2) Friends (1)
5 out of 5

Posted by on 9 Oct 2018

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5 out of 5
Nicest first time london experience we could ask for not far away from anything by taxi and quick back to the train at kings cross

Posted by on 7 Aug 2018

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5 out of 5

Nice hotel

Nice hotel good breakfast near kings cross staff very frendley

Posted by , from hull on 26 Jan 2018

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3 out of 5

Hotel a little away from any Underground station

Hotel clean and friendly staff but breakfast only luke warm

Posted by , from Birkenhead on 18 Aug 2017

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4 out of 5

Good hotel close to tubes for central London!

Pros: Location , room and breakfast
Cons: A little misleading when we booked over extra charges for pool facilities.
Location: Close to tube for popular central London sites some museums near .
Very clean and Comfortable room , excellent choices at breakfast .

Posted by , from newromney on 4 Jun 2017

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Comment from Hotel Management

26 Jun 2017 by RobertoR

Dear Daniel, Thank you for telling us your impressions after your recent stay at Crowne Plaza London Kings Cross. We are happy to hear that you enjoyed the accommodation and breakfast selection. We look forward to welcoming you back in the near future. Best regards, Roberto R Guest Services Manager

4 out of 5

Great location

10min walk to main station nice and easy to find. The hotel was very busy and although we arrived at 20mins before check in time the room wasn't ready, but the bags were taken to a secure room and we went out for the day. The room was comfy and clean and the bathroom was very excellent. Breakfast.. huge queue but the staff were quick to clear tables and get you seated and were friendly and apologetic...for the volume of people they dealt with it all amazingly well. If you stay when it's not kids holidays I imagine it would be a great place to stay with great facilities, but if you stay in the holidays., expect a wait

Posted by , from manchester on 11 Apr 2017

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Comment from Hotel Management

8 May 2017 by RobertoR

Dear Vikki, Thank you so much for this great review and 5 stars! We hope to see you again in the near future. Warm regards, Roberto R Guest Services Manager

3 out of 5

NICE HOTEL, FEW LET DOWNS

Hotel rooms were OK but air con wasn't working so quite warm in the evening, but when talked to the Night Manager, she tried everything to assist and was very helpful. Breakfast was great, lots of choice from continental, to full English and was of good quality. Restaurant staff were very helpful and friendly. Down side was pool. After only when we had paid full price, was told the jacuzzi wasn't working and this was main reason for going down after walking some distance around London, was wanting to relax. Parking is very limited (about 12 cars) which for size of hotel is stupid, so it's hit and miss whether you get a spot. Overall would stay there again.

Posted by , from Stockton-on-Tees on 4 Apr 2017

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Comment from Hotel Management

11 Apr 2017 by RobertoR

Dear Paul, Thank you for choosing the Crowne Plaza London Kings Cross. Your feedback is very important to us and rest assured that it will be shared among the management team. I do apologise about the Jacuzzi technical failure. It has now been resolved. We look forward to welcoming you back in the future. Best regards, Roberto R Guest Services Manager

2 out of 5

Worst Holiday Inn I've stay at...

Pros: The location was convenient.
Cons: The reception and breakfast was dis-organised. Alot of staff but not efficient, not that friendly, didn't even ask if I enjoyed my stay at check-out.

Posted by , from exeter on 26 Oct 2016

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Comment from Hotel Management

30 Oct 2016 by RobertoR

Dear Sam, Thank you for your constructive feedback. I am very sorry to read that we failed to meet your expectations on this occasion. As you can see from other reviewers this is not typical of our usual standards. I regret not being able to address your concerns during your stay. I sincerely hope that you will give us another opportunity in the future. Best regards, Roberto R Guest Service Manager

3 out of 5

Good location

The hotel is in a super location and is close to Exmouth Market. The room was spotless but compact and I was disappointed that there was no complimentary water in the room.

Posted by on 9 Jul 2016

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Comment from Hotel Management

13 Jul 2016 by RobertoR

Dear Valued Guest, We appreciate your feedback and suggestion for improvement. We hope you will consider staying with us again in the future. Best regards, Roberto R Guest Service Manager

5 out of 5

Family trip

Lovely hotel nice facilities spa was clean very nice room was clean & prsentable although a little small when the chair bed was pulled out - the breakfast buffet service & staff was excellent with nice selection no waiting to be sat down a little far to kings cross station when walking back & to but manageable overall good experience

Posted by on 22 Feb 2016

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About the Crowne Plaza London - Kings Cross

Location 1 Kings Cross Road, London, England WC1X 9HX

Property Features

As a guest of Crowne Plaza London - Kings Cross, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza London - Kings Cross. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 429 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (30.4 km / 18.9 mi)
  • Train station: London King's Cross Station (1.1 km / 0.7 mi)
  • Metro station: Farringdon Underground Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross offers 429 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Belgo – This restaurant specialises in Belgian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Bloom Kitchin & Bar – This restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 for adults and GBP 10 for children (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Facilities fee: GBP 3.50 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn London-Kings Cross Bloomsbury
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London - Kings Cross England
  • Holiday Inn London - Kings Cross / Bloomsbury Hotel London
  • Holiday Inn London Kings Cross Bloomsbury

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.