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4.0 out of 5

"Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blo ... " More

By a verified traveller on Mon 13 Jan 2020

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Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£73* Per night/room 7 Mar - 8 Mar

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Club Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed with Sofa bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Crowne Plaza London - Kings Cross's quiet location gets high marks from our customers. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus 2 restaurants and a bar. This 4-star hotel has 429 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy Belgian cuisine while dining at Belgo
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 14 minutes by foot from Russell Square and a 4-minute drive from Royal Opera House

Crowne Plaza London - Kings Cross ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross

Everyone (23) Couples (1) Family (4)
5 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by BulentV

Thank you for your great feedback.

5 out of 5
Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blown fuse oh well these things happen was dealt with as a

Posted by on 13 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by BulentV

Dear guest, Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Bulent Vatansever

4 out of 5
Nice hotel with good staff. Room a bit small for 4 of us but comfortable beds and nice food. Recommended.

Posted by on 6 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Vahid

Dear Guest We appreciate your feedback. I hope we can welcome you back. Kind regards Vahid Saadati Guest Services Manager

5 out of 5
Modern, stylish and very clean hotel. Well located - 10 to 15-minute walk from King’s Cross station, a bus is also available from outside the station. Spacious room, lovely bathroom. Offered choice of room with shower or bath.

Posted by on 27 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by RobertoR

Dear Valued Guest, Thank you so much for taking the time to post a review of our hotel, and wow a 5 stars too that is amazing! We look forward to seeing you soon. Warm regards Roberto R Guest Services Manager

5 out of 5

Posted by on 9 Oct 2018

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5 out of 5
Nicest first time london experience we could ask for not far away from anything by taxi and quick back to the train at kings cross

Posted by on 7 Aug 2018

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5 out of 5

Posted by on 7 Mar 2020

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Comment from Hotel Management

8 Mar 2020 by Florentina

Thank you so much for your review.

5 out of 5

Posted by on 21 Feb 2020

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Comment from Hotel Management

22 Feb 2020 by NG

Dear Anonymous, Thank you very much for your 5-star review. Best Regards, Gennaro Neto Guest Services Manager

3 out of 5
nicht besonders sauber. Extra Kosten für das Schwimmbad. Niemand hatte Ahnung über die Öffnungszeiten des Schmimmbads.

Posted by on 30 Dec 2019

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Comment from Hotel Management

5 Jan 2020 by BulentV

Dear guest, We really appreciate you kind feedback. We hope to welcome you again in the nearest future. Warm regards.

4 out of 5
Sehr gepflegtes und sauberes Hotel, schöne neu renovierte Zimmer, freundliches Personal. Etwas weit weg von der nächsten U-Bahn Station Kings Cross.

Posted by on 18 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Bulent V

Dear guest, thank you for posting this extremely positive feedback, we appreciate it. We hope to welcome you again in the not too distant future. Best regards

About the Crowne Plaza London - Kings Cross

Location 1 Kings Cross Road, London, England WC1X 9HX

Renovations + Closures

The following facilities or services will be unavailable from January 14 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Dining venue(s)

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza London - Kings Cross. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 429 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (30.5 km / 18.9 mi)
  • Train station: London Farringdon Station (1 km / 0.6 mi)
  • Metro station: Farringdon Underground Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross offers 429 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10 AM.

Belgo – This restaurant specialises in Belgian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Bloom Kitchin & Bar – This restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 8 for adults and GBP 8 for children (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Facilities fee: GBP 3.50 per person, per day and includes use of: sauna; spa tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bloomsbury Hotel London-Kings Cross
  • Holiday Inn London-Kings Cross
  • Holiday Inn London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury Holiday Inn
  • London-Kings Cross Holiday Inn
  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London - Kings Cross Hotel
  • Crowne Plaza London - Kings Cross London
  • Crowne Plaza London - Kings Cross Hotel London

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.