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"Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blo ... " More

By a verified traveller on Mon 13 Jan 2020

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£128* Per night/room 30 Jun - 1 Jul

Premium Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Crowne Plaza London - Kings Cross, an IHG Hotel's good location. During your stay, you'll be within walking distance of The British Museum. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by foot from Russell Square and a 3-minute drive from The British Museum

Crowne Plaza London - Kings Cross, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross, an IHG Hotel

Everyone (8) Couples (2) Family (2)
3 out of 5

Posted by on 11 Feb 2023

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1 out of 5

Posted by on 12 Dec 2021

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5 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by BulentV

Thank you for your great feedback.

5 out of 5
Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blown fuse oh well these things happen was dealt with as a

Posted by on 13 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by BulentV

Dear guest, Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Bulent Vatansever

3 out of 5

Posted by on 14 May 2024

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Comment from Hotel Management

6 Jun 2024 by Ciara

Dear Daniel,Thank you for taking the time to share your feedback.We are sorry to hear that your experience at Crowne Plaza Kings Cross did not meet your expectations. We strive to provide the best possible service and accommodation to all our guests, and it is clear we fell short during your stay.Your comments are invaluable to us, and we would appreciate any additional details you can provide to help us improve. Please feel free to contact us directly at [your contact information].We hope you will give us another opportunity to provide you with the exceptional experience we aim for all our guests to have.Sincerely,Ciara ZelazowskaGuest Services Manager

4 out of 5

Posted by on 21 Oct 2023

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Comment from Hotel Management

7 Nov 2023 by Janith De Silva, Guest Services Manager

Dear Valued Guest, Greetings from Crowne Plaza, Kings cross, London!Thank you for taking the time to share your experience of your stay at the Crowne Plaza Hotel. We are glad to hear that you had a comfortable stay and that you were fully satisfied with our services. It is very encouraging for us to receive positive feedback from our valued guests. We will be delighted to welcome you back to our hotel, shall your plans bring you to Crowne Plaza Hotel again in the future.Thank you and Best Regards,

4 out of 5

Posted by on 3 Jul 2023

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4 out of 5
Modernes Hotel. Familienfreundlich. Etwas weit aber Busstation vorm Hotel. Frühstück super.

Posted by on 30 Apr 2023

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4 out of 5
Das Standard-Zimmer ist schon eher klein, für mehr als zum Übernachten ist es meiner Meinung nicht geeignet. Die "Duschkabine" ist nur zur Hälfte durch eine Glaswand geschlossen und hat keine Türen oder ähnliches daher muss sehr achtsam geduscht werden damit nicht das ganze Bad unter Wasser steht. Es ist alles sehr sauber und das Personal ist sehr freundlich und Hilfsbereit. Ich würde wieder hier übernachten jedoch ein grösseres Zimmer nehmen.

Posted by on 6 Mar 2023

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5 out of 5
Alles bestens!

Posted by on 14 Feb 2023

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About the Crowne Plaza London - Kings Cross, an IHG Hotel

Location 1 Kings Cross Road, London, England WC1X 9HX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza London - Kings Cross, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 429 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London Farringdon Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross, an IHG Hotel offers 429 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily.

Bloom – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Eurocard. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 25.00 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 30.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bloomsbury Hotel London-Kings Cross
  • Holiday Inn London-Kings Cross
  • Holiday Inn London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury Holiday Inn
  • London-Kings Cross Holiday Inn
  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London Kings Cross
  • Crowne Plaza London Kings Cross an IHG Hotel
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel
  • Crowne Plaza London - Kings Cross, an IHG Hotel London
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.