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"Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blo ... " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

Crowne Plaza London - Kings Cross's quiet location gets high marks from our customers. During your stay, you'll be within walking distance of Russell Square. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool. This 4-star hotel has 429 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy Belgian cuisine while dining at Belgo
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by foot from Russell Square and a 4-minute drive from Shaftesbury Avenue

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£90* Per night/room 23 Feb - 24 Feb

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Crowne Plaza London - Kings Cross ratings based on 45 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross

Everyone (30) Couples (2) Business (1) Family (6) Friends (1)
5 out of 5

Posted by on 19 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by BulentV

Thank you for your great feedback.

5 out of 5
Loved all, but when we came in to the room the lamp was not working the fridge was not working and a TV stopped working I think this was down to a blown fuse oh well these things happen was dealt with as a

Posted by on 13 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by BulentV

Dear guest, Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON - KINGS CROSS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza. Sincerely, Bulent Vatansever

4 out of 5
Nice hotel with good staff. Room a bit small for 4 of us but comfortable beds and nice food. Recommended.

Posted by on 6 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Vahid

Dear Guest We appreciate your feedback. I hope we can welcome you back. Kind regards Vahid Saadati Guest Services Manager

5 out of 5
Modern, stylish and very clean hotel. Well located - 10 to 15-minute walk from King’s Cross station, a bus is also available from outside the station. Spacious room, lovely bathroom. Offered choice of room with shower or bath.

Posted by on 27 Mar 2019

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Comment from Hotel Management

31 Mar 2019 by RobertoR

Dear Valued Guest, Thank you so much for taking the time to post a review of our hotel, and wow a 5 stars too that is amazing! We look forward to seeing you soon. Warm regards Roberto R Guest Services Manager

5 out of 5

Posted by on 9 Oct 2018

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5 out of 5
Nicest first time london experience we could ask for not far away from anything by taxi and quick back to the train at kings cross

Posted by on 7 Aug 2018

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5 out of 5

Nice hotel

Nice hotel good breakfast near kings cross staff very frendley

Posted by , from hull on 26 Jan 2018

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3 out of 5

Hotel a little away from any Underground station

Hotel clean and friendly staff but breakfast only luke warm

Posted by , from Birkenhead on 18 Aug 2017

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4 out of 5

Good hotel close to tubes for central London!

Pros: Location , room and breakfast
Cons: A little misleading when we booked over extra charges for pool facilities.
Location: Close to tube for popular central London sites some museums near .
Very clean and Comfortable room , excellent choices at breakfast .

Posted by , from newromney on 4 Jun 2017

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Comment from Hotel Management

26 Jun 2017 by RobertoR

Dear Daniel, Thank you for telling us your impressions after your recent stay at Crowne Plaza London Kings Cross. We are happy to hear that you enjoyed the accommodation and breakfast selection. We look forward to welcoming you back in the near future. Best regards, Roberto R Guest Services Manager

4 out of 5

Great location

10min walk to main station nice and easy to find. The hotel was very busy and although we arrived at 20mins before check in time the room wasn't ready, but the bags were taken to a secure room and we went out for the day. The room was comfy and clean and the bathroom was very excellent. Breakfast.. huge queue but the staff were quick to clear tables and get you seated and were friendly and apologetic...for the volume of people they dealt with it all amazingly well. If you stay when it's not kids holidays I imagine it would be a great place to stay with great facilities, but if you stay in the holidays., expect a wait

Posted by , from manchester on 11 Apr 2017

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Comment from Hotel Management

8 May 2017 by RobertoR

Dear Vikki, Thank you so much for this great review and 5 stars! We hope to see you again in the near future. Warm regards, Roberto R Guest Services Manager

About the Crowne Plaza London - Kings Cross

Location 1 Kings Cross Road, London, England WC1X 9HX

Property Features

As a guest of Crowne Plaza London - Kings Cross, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza London - Kings Cross. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 429 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (30.4 km / 18.9 mi)
  • Train station: London St. Pancras Station (1.3 km / 0.8 mi)
  • Metro station: Farringdon Underground Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross offers 429 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Belgo – This restaurant specialises in Belgian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Bloom Kitchin & Bar – This restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.95 for adults and GBP 8.95 for children (approximately)
  • Self-parking fee: GBP 20.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Facilities fee: GBP 3.50 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Spa tub
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bloomsbury Hotel London-Kings Cross
  • Holiday Inn London-Kings Cross
  • Holiday Inn London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury Holiday Inn
  • London-Kings Cross Holiday Inn
  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London - Kings Cross Hotel
  • Crowne Plaza London - Kings Cross London
  • Crowne Plaza London - Kings Cross Hotel London

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.