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4.3 out of 5

"Great location. We had a comfortable, spacious room " More

By a verified traveller on Mon 27 Jan 2020

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Hotel Description

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel London -Tower of London's great location. During your stay, you're just a quick walk from The Gherkin. Free WiFi in public areas, 2 bars and a restaurant are available. Built in 2010, this 4-star hotel has 583 rooms over 12 floors. Each room includes amenities such as free wired Internet and cable TV channels.

  • Air-conditioned rooms with 24-hour room service, cable TV and DVD players
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the overall condition of the property and the proximity to public transport
  • Steps from Financial District and 8 minutes on foot from The Gherkin
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£79* Per night/room 12 Jul - 13 Jul

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

City Suite, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Atrium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London -Tower of London ratings based on 81 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London -Tower of London

Everyone (46) Couples (19) Business (1) Family (6) Other (1) Friends (5)
4 out of 5

Posted by on 23 Feb 2020

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4 out of 5
Great location. We had a comfortable, spacious room

Posted by on 27 Jan 2020

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5 out of 5
Our room wasn't ready when we arrived but we were thrilled to have an upgrade to a lively executive room which also gave us access to the executive lounge, an unexpected treat for our London trip

Posted by on 4 Jan 2020

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5 out of 5
The customer service was amazing! Have nothing to complain about! Worth every penny.

Posted by on 13 Dec 2019

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1 out of 5

Posted by on 2 Nov 2019

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5 out of 5
Everything was great thank you , apart from the hilton honors question i had , not really sure what thats all about but apart from that , excellent

Posted by on 17 Sep 2019

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5 out of 5
It was a fabulous hotel and everyone was so helpful.

Posted by on 11 Sep 2019

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3 out of 5
The hotel is well situated for central London and very close to the tube. It is comfortable and clean, but we we disappointed by the size of our room considering what we paid. It appeared more standard than executive! I was also shocked that a hotel of this quality didn't offer free wifi throughout - to have to pay for wifi on top of what was already an expensive room added insult to injury - not good enough Hilton!

Posted by on 6 May 2019

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5 out of 5
Fabulous hotel we loved our staff. Great location and staff

Posted by on 31 Mar 2019

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4 out of 5

Posted by on 19 Dec 2018

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About the DoubleTree by Hilton Hotel London -Tower of London

Location 7 Pepys Street, London, England EC3N 4AF

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A 24-hour fitness centre, a rooftop terrace, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel London -Tower of London. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel London -Tower of London was completed in 2016. This 4-star London hotel is smoke free.

  • 1 building
  • 583 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Built in 2010
  • Dining venue
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Corner/local shop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (10.6 km / 6.6 mi)
  • Train station: London Fenchurch Street Station (0.8 km / 0.5 mi)
  • Metro station: Tower Hill Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel London -Tower of London offers 583 forms of accommodation with DVD players and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • DVD player
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

City Cafe – This restaurant only serves breakfast.

Savage Garden – This cocktail bar serves lunch and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

No 7 Lobby Bar – This lobby lounge serves lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15.0 per pet, per night
  • Weight limit: 75 lb
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21.50 per person (approximately)
  • Self-parking fee: GBP 30.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel London Tower London
  • DoubleTree Hilton London Tower London
  • DoubleTree by Hilton Hotel London Tower of London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel
  • DoubleTree by Hilton Hotel London -Tower of London London
  • DoubleTree by Hilton Hotel London -Tower of London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.