"This is pretty much the definition of a "no frills" experience; perhaps a bit too much so! On the positive side, the staff were friendly and it's a s ... " More
19 Mar 2022 by Minhaj
Hello David, I am very sorry to learn that you did not enjoy your stay, If you had informed us that you were not satisfied at the time we could have assisted you, as reception is open 24 hours. Kind regards, Easyhotel SK
12 Dec 2021 by Sema
Hi Claudia, I am very sorry to learn that you did not enjoy your stay, If you had informed us that you were not satisfied at the time we could have assisted you, as reception is open 24 hours. Kind regards, Easyhotel SK
13 Jun 2019 by Israel
Dear guest, Thank you for taking the time to express your comments regarding your recent stay in our hotel. We really apologize for the incident with your booking and we will put all our effort so that these situations do not happen again. Regarding to the size of the rooms I am sorry that the small rooms were not to your liking, I appreciate that everyone has different tastes and needs, we are very proud of our small rooms for small prices, we aim to accurately describe this on all websites where we advertise the rooms size as 6-8 square meters. Once again thank you very much for your review. Easyhotel South kensington.
4 Jan 2020 by easyHotel South Kensington
Thank you for sharing your review.
18 Oct 2018 by easyHotel Team
Thank you for time to share your experience with us. We do appreciate your compliments about our staff. We are sorry to hear about loud neighbours and the insulation of the room. Our staff is available 24 hrs to assisst and solve any problems including room transfer. Yes, our concept is to have a slightly smaller rooms but in a great locations where price can't be beaten by competitors.
10 May 2018 by EasyHotel South Kensington Team
Dear Satu, We really appreciate your comments regarding the hotel and sharing your experience. I trust you also appreciate the benefits of compromising some space for a much lower price comparing to other options in the area of Kensington. We definitely look forward to welcoming again!! With kind regards EasyHotel South Kensington Team
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-out is available.
