"Friendly staff ... place close to bus and train route... u can easily walk into town " More
12 Feb 2020 by Boryana
Dear Reviewer, Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team, along with the favourable location of the building contributed to that. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
2 Jun 2019 by Boryana
Dear Reviewer, Thank you for taking the time to share your feedback! I am pleased to hear that the friendliness and attentiveness of the staff contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your stay not being as pleasant as expected due to the room provided being dirty. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience.
16 Mar 2020 by Boryana
Dear Reviewer, Thank you for your review! I am pleased to see that you enjoyed your stay with us. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
10 Feb 2020 by Boryana
Dear Reviewer, Thank you for your feedback! I am pleased to hear that the favourable location and beautiful Edwardian heritage of the hotel, along with the breakfast contributed positively to your overall stay. In regards to room size, I would like to assure you that we do have different room categories available and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for an even better experience.
24 Jan 2020 by Boryana
Dear Reviewer, Thank you for your review! I am pleased to see that you enjoyed your stay with us. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
5 Jan 2020 by Boryana
Dear Reviewer, Thank you for taking the time to share your feedback! I am pleased to hear that the favourable location of the building contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your unpleasant experience due to the room provided being too small and noisy. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I am also saddened to hear your comments about the service provided and I would cherish the opportunity to discuss your feedback in details and try to find an amicable solution.
15 Aug 2019 by Elena Reception Team
Dear Reviewer, Thank you for your feedback! I am pleased to hear that the favourable location of the hotel contributed positively to your overall stay. In regards to room size, I would like to assure you that we do have different room categories available and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for a much better experience.
19 Jun 2019 by Boryana
Dear Reviewer, Thank you for your review! I am pleased to see that you enjoyed your stay with us. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
11 Jun 2019 by Boryana
Dear Reviewer, Thank you for your review! I am pleased to see that you enjoyed your stay with us. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Grand Royale London Hyde Park. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 4-star London inn is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Grand Royale London Hyde Park offers 189 forms of accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
Grand Royale London Hyde Park has a restaurant on site.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
