12 Feb 2020 by Boryana
Dear Reviewer, Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team, along with the favourable location of the building contributed to that. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.
2 Jun 2019 by Boryana
Dear Reviewer, Thank you for taking the time to share your feedback! I am pleased to hear that the friendliness and attentiveness of the staff contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your stay not being as pleasant as expected due to the room provided being dirty. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience.
10 Feb 2020 by Boryana
Dear Reviewer, Thank you for your feedback! I am pleased to hear that the favourable location and beautiful Edwardian heritage of the hotel, along with the breakfast contributed positively to your overall stay. In regards to room size, I would like to assure you that we do have different room categories available and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for an even better experience.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Grand Royale London Hyde Park. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 4-star London inn is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Grand Royale London Hyde Park offers 189 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily.
Grand Royale London Hyde Park has a restaurant on site.
24-hour room service is available.
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance using the contact information found on the confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.