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Grand Royale London Hyde Park

4-star property
1-9 Inverness Terrace, London, England 020 3788 4841
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3.5 out of 5
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See all 45 Ebookers Reviews

"Friendly staff ... place close to bus and train route... u can easily walk into town " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Grand Royale London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, a restaurant and a bar are available. This 4-star inn has 189 rooms over 9 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the central location and the proximity to public transport
  • Steps from Kensington Gardens and 11 minutes on foot from Kensington Palace
  • Airport drop-off shuttle service available for a fee

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£65* Per night/room 1 Mar - 2 Mar

Club Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Grand Royale London Hyde Park ratings based on 45 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Royale London Hyde Park

Everyone (13) Couples (17) Business (2) Family (6) Friends (5) Other (2)
5 out of 5
Friendly staff ... place close to bus and train route... u can easily walk into town

Posted by on 12 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by Boryana

Dear Reviewer, Thank you for your lovely review! I am pleased to hear that you did enjoy your stay and the friendliness and attentiveness of the team, along with the favourable location of the building contributed to that. I do hope that you would be coming back to stay with us in the not too distant future and I would have the pleasure of personally welcoming you back and overlook your entire stay for another pleasant experience.

3 out of 5
It was well organised and everyone was very friendly. The staff were very polite. On the other hand, it felt like the room has not been properly cleaned for a long time (remote, corners of the room, window with rusty nails).

Posted by on 2 Jun 2019

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Comment from Hotel Management

2 Jun 2019 by Boryana

Dear Reviewer, Thank you for taking the time to share your feedback! I am pleased to hear that the friendliness and attentiveness of the staff contributed positively to your overall stay. On the other hand, please accept my sincere apologies about your stay not being as pleasant as expected due to the room provided being dirty. Had we only known about your discomfort during your stay, we could have easily resolved the issue by providing a different room suitable for your needs. I do hope that I would have the pleasure of welcoming you back again in the not too distant future and overlook your entire stay for a much better experience.

3 out of 5

Nice place to stay in

Pros: Location
Cons: Services have to be improved the given me a smart phone to use for free calls and Internet at the last day of my stay
Location: All vital things Restaurant , Café and Underground station as well the location is awesome
The hotel location is perfect and near of Restaurant , Café and Underground station as well, whoever, the room is too small for one person but the service is ok

Posted by on 25 Sep 2017

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4 out of 5

Great location

Location: 2 minutes from both Bayswater and Queensway tube stations, 1 minute from Hyde Park and 2 or 3 from Kensington Gardens. 15 mins on tube to Westminster.
The room was a good size for London, iron and ironing board available on request, half decent wifi and a good shower. The only issue I had was that the bathroom was incredibly small, to the point where the side of the toilet bowl is against the wall so you cannot sit on the toilet except as a 45 degree angle! The sink was so small it was almost impossible to fill the kettle and this was directly in front of the toilet, so sitting down there was like an unrewarding caving expedition.

Posted by , from Coventry on 6 Oct 2016

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5 out of 5

amazing

This is the best hotel I have ever stayed at! From the first time I walked in there I felt welcomed, the smiles and the friendly hello from all the staff was so welcoming. The room was something out of a magazine that you can only imagine staying in, and the hand written note, bottle of wine and chocolates from the manager was a lovely touch. I'm already looking forward to my next stay at this hotel. Thank you so very much

Posted by on 19 May 2015

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4 out of 5

Good Location

Good location near bus stops & tube stations. We were slightly put off of a group of young women smoking on the steps as we entered the hotel. The receptionist was very efficient & friendly. The reception itself was lovely, just like the photos. Our Deluxe room was very clean but small, no chairs, bathroom was clean but again very small. The staff were very friendly. Would stay again but in a bigger room. Some noise late at night could be heard from people outside the hostel directly opposite the hotel.

Posted by on 15 Mar 2015

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3 out of 5

Good location Poor room

The hotel was clean and tidy even though restoration work was being carried out..Convenient location for Paddington Station and Queensway tube . Downside the room was far too small. The wardrobe door could not be opened fully to put your clothes in because of the bed and bedside table prevented. Knock on effect was you could not use the safe in the wardrobe because the door could not be opened. The issue was raised with reception and maintenance. Nothing was done to redress the issue.

Posted by on 14 Jul 2014

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4 out of 5

Clean and good breakfast

The breakfast was £12 and worth the money. The rooms were clean, staff friendly and helpful and the beds were comfortable! Only complaint i could make is that the room was too small. There were 2 of us that stayed there, not enough room for all of our belongings and it was a squeeze to use the dressing table (we're both size 8s so it's not our size!) But i would definitely recommend this hotel to anyone wanting a nice stay in London. Quality.

Posted by on 4 Jan 2013

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4 out of 5

Saturday night in town

Perfect location, easy to park, well presented hotel

Posted by on 21 Nov 2011

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4 out of 5
Das Hotel ist genial gelegen und bietet ein wunderbares English Breakfast! Das Hotel selbst ist sehr schön, traditionell englisch, die Zimmer jedoch arg klein.

Posted by on 10 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Boryana

Dear Reviewer, Thank you for your feedback! I am pleased to hear that the favourable location and beautiful Edwardian heritage of the hotel, along with the breakfast contributed positively to your overall stay. In regards to room size, I would like to assure you that we do have different room categories available and it would be a pleasure for me to personally assist you with choosing a room suitable for your needs on your next visit for an even better experience.

About the Grand Royale London Hyde Park

Location 1-9 Inverness Terrace, London, England W2 3JP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Grand Royale London Hyde Park. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. This 4-star London inn is smoke free.

  • 189 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (24.4 km / 15.2 mi)
  • Train station: London Paddington Station (1.3 km / 0.8 mi)
  • Metro station: Queensway Underground Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport drop-off
  • Parking:

Room Amenities

Grand Royale London Hyde Park offers 189 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Grand Royale London Hyde Park has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance using the contact information found on the confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Airport shuttle fee: GBP 65.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.