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4.2 out of 5

"The room was gorgeous and staff very accommodating. " More

By a verified traveller on Sun 10 Jul 2022

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Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£150* Per night/room 30 Jun - 1 Jul

Executive Double Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (with 2 Queen Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Leonardo Royal Hotel London City - Tower of London ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Royal Hotel London City - Tower of London

Everyone (8) Couples (3) Family (4)
5 out of 5

Posted by on 6 Feb 2024

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Comment from Hotel Management

21 Mar 2024 by Rebeca

Dear Ruzica,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4 out of 5

Posted by on 22 Dec 2022

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4 out of 5
Great location

Posted by on 30 Sep 2022

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Comment from Hotel Management

7 Oct 2022 by Fenia

Dear Susan,Thank you very much for taking the time and leave us a review. We are very happy to hear that you enjoyed your stay with us and our great location. We look forward to welcoming you back again in the future for another amazing hotel experience . Sincerely,

5 out of 5
The room was gorgeous and staff very accommodating.

Posted by on 10 Jul 2022

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Comment from Hotel Management

20 Jul 2022 by Terry

Dear Emily, Thank you for this 5* review and for staying with us. We are glad you had a great stay and you loved the hotel and the service you received. We hope to welcoming you back soon for another great experience. Kind regards, Terry Kalogerakis Front Office Manager

5 out of 5
Great hotel, nice comfy bed and delicious breakfast.

Posted by on 27 Dec 2021

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Comment from Hotel Management

22 Jan 2022 by Terry

Dear Kamil, Thank you for taking the time and sharing your feedback with us. We are very happy that you found our hotel great. We hope you enjoyed your stay with us and we are looking forward to welcoming you back soon! Kind regards, Terry

4 out of 5
The hotel is lovely, but the rooms could do with some refurbishing. Our room had torn curtains that needed some love. We had booked an exec room, but on arrival was placed in room 403, which was right next to the lifts and looked directly out on to the train platform. It was awful. Thankfully we were able to move rooms to the 10th floor, to an actual exec room with view of the shard. Lovely stay and would definitely return.

Posted by on 4 Oct 2021

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Comment from Hotel Management

19 Oct 2021 by Vishant Malpotra

Thank you for your feedback & I am glad you enjoyed your stay with us. We will look forward to welcoming you back to the Leonardo Royal Hotel London City. Kind Regards. Vishant Malpotra - Guest Relations Team.

3 out of 5
Hotel is very fancy in the communal areas but outside of this is quite run down. Some staff were friendly and others created an uncomfortable atmosphere. Facilities were good but limited space to sit around the pool and most of the lockers were broken which created some difficulty. Room needs updating and refurbishing. A little dirty and very worn. We had no pillowcases, robes or hand soap (surprisingly given covid!) and frustratingly the telephone was broken so we had to travel to reception to ask for this to be sorted. We also had to ask again when going out for dinner as they had brought these things during the 3 hours we were in the room, which meant we couldn’t relax to get ready. Storing luggage was simple and easy though.

Posted by on 22 Aug 2021

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Comment from Hotel Management

20 Oct 2021 by Ammara

Dear Guest. Thank you for your review and for choosing our hotel. I appreciate your positive feedback about our hotel. I would also like to apologize in regards to your comments about what we could improve. I will pass this information on to the relevant teams so we can get this sorted ! We do hope that you will visit us in the future so we can show you a great experience !

5 out of 5
Sehr schönes, sauberes Hotel. Empfehlenswert.

Posted by on 19 Mar 2024

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Comment from Hotel Management

21 Mar 2024 by Rebeca

Dear Irene,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

5 out of 5
We slept well, the underground is reachable i a few minutes, the Wellness Area is super, the breakfast fresh and a Lot of food

Posted by on 24 Feb 2024

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Comment from Hotel Management

24 Feb 2024 by Fenia

Dear Diana,Thank you for taking the time to leave us your review!We are delighted to know you truly enjoyed your stay with us on all fronts and we look forward to be welcoming you back soon! Kind Regards, Fenia

5 out of 5

Posted by on 3 Apr 2023

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Comment from Hotel Management

23 Apr 2023 by Fenia

Dear Celine,Thank you for taking the time to share your experience on line. It is much appreciated. We are glad to know that you thoroughly enjoyed your stay with us and we hope you will allow us another opportunity of hosting you again soon for another wonderful experience! Kind Regards, Fenia

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.