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Locke At Broken Wharf

4-star property
Broken Quay House, 2 Broken Wharf, London, England 020 3788 4841
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4.4 out of 5
Excellent!
See all 7 ebookers Reviews

"Very friendly staff, great location couldn't be happier with the room. Would stay again " More

By a verified traveller on Sat 05 Sep 2020

Points Of Interest

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Locke At Broken Wharf. During your stay, you're just a quick walk from St. Paul's Cathedral. Features include free WiFi in public areas and a free manager's reception, plus a gym. This upmarket aparthotel has 113 apartments over 6 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Amenities include laundry facilities, a lift and a water dispenser
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Within a 10-minute walk of St. Paul's Cathedral and Tate Modern
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Locke At Broken Wharf ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Locke At Broken Wharf

Everyone (2) Couples (2) Family (1)
5 out of 5
Very friendly staff, great location couldn't be happier with the room. Would stay again

Posted by , from Ipswich, Suffolk on 5 Sep 2020

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Comment from Hotel Management

11 Sep 2020 by Jess

Thank you for your feedback! Hope we can welcome you soon :)

5 out of 5
Everything! Really cool place. Well finished and the cafe / bar /staff all amazing

Posted by , from Leeds on 9 Mar 2020

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Comment from Hotel Management

31 Jan 2021 by Isabel

Thanks so much for your lovely review Gavin, and for staying at Broken Wharf during our opening week. Hope to have you back soon,

5 out of 5
Super ausgestattet, freundliches Personal, perfekte Lage.

Posted by on 15 Apr 2024

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3 out of 5

Posted by on 15 Jan 2024

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Comment from Hotel Management

24 Jan 2024 by Nate

Hey Michael, Thank you for the rating! We hope you had a great stay! See you again and until then please take care.Kindly, Nate

4 out of 5

Posted by on 17 Oct 2022

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5 out of 5
Sehr nette und zukomnendes junge Teamleitung. Lobby modern aufgemacht mit Möglichkeiten mit Laptop zu arbeiten..Viele Ladestationen auch USB. Direkt am Themseufer. Kleine aber gute SPEISEKARTE des eigenen Speise Restaurants. 1 kleiner Punkt Abzug da keine tägliche Zimmerreinigung womit nan leben kannwenn man das weiß. Ansinstenabsulte Weiterempfehlung karte

Posted by , from Aumühle on 19 Apr 2022

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Comment from Hotel Management

27 Apr 2022 by Anu

Hi Claudia, thank you for your review, we're happy you enjoyed your stay. Kind regards, Anu and the Broken Wharf team

4 out of 5
Leider ist direkt (25Meter) neben den Hotel eine riesige, laute Baustelle (8:30 - 18:00) . Dies macht keinen Spass. Das Personal ist super und gibt sich mega Mühe, können aber natürlich auch nichts ausrichten. Sonst wäre es ein topp Hotel!

Posted by on 22 Mar 2022

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Comment from Hotel Management

24 Mar 2022 by Justine & The Broken Wharf Team x

Sind wir uns einig; Das macht definitiv keinen Spaß! Wir versuchen, die Erwartungen unserer Gäste in Bezug auf unsere Nachbarn zu erfüllen, aber es war nicht einfach. Es ist nicht mehr lange hin, also hoffe ich wirklich, dass wir Sie in naher Zukunft wieder begrüßen können, wenn sie fertig sind! Mit freundlichen Grüße,

About the Locke At Broken Wharf

Location Broken Quay House, 2 Broken Wharf, London, England EC4V 3DT

Property Features

There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. Locke At Broken Wharf also features a fitness centre, laundry facilities, and a lift. This 4-star London aparthotel is smoke free.

  • 113 guestrooms or units
  • 6 levels
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Blackfriars Station (1 km / 0.6 mi)
  • Metro station: Mansion House Underground Station (0.4 km / 0.3 mi)

Room Amenities

Locke At Broken Wharf offers 113 air-conditioned accommodations with a safe and coffee/tea makers. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Cots (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

The aparthotel hosts a free manager's reception daily.

Frequency – On-site café.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive an email from the property with a link to certify their essential traveler status prior to arrival. Guests are required to complete this verification before check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 40 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

This property uses a grey water recycling system

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Locke At Broken Wharf London
  • Locke At Broken Wharf Aparthotel
  • Locke At Broken Wharf Aparthotel London

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.